Marketing

Amgen

Executive Director, Patient Experience

**Join Amgens Mission of Serving Patients**

At Amgen, if you feel like youre part of something bigger, its because you are. Our shared missionto serve patients living with serious illnessesdrives all that we do. Since 1980, weve helped pioneer the world of biotech in our fight against the worlds toughest diseases. With our focus on four therapeutic areas Oncology, Inflammation, General Medicine, and Rare Disease we reach millions of patients each year. Amgen is advancing a broad and deep pipeline of medicines to treat cancer, heart disease, inflammatory conditions, rare diseases, and obesity-related conditions. As a member of the Amgen team, youll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives.Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, youll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career.

**What you will do**

Lets do this. Lets change the world. In this vital role, the Executive Director will establish and lead the Patient Experience Center of Excellence (COE) within Patient Access & Reimbursement (PAR). The COE will connect brand priorities with the access, reimbursement, and patient support capabilities that help patients receive their prescribed therapies. Reporting to the Associate Vice President of PAR, the Executive Director will lead a team of Patient Experience leaders who serve as the primary PAR partners to their assigned brand teams. The Executive Director will set the COEs strategy, operating model, and priorities; ensure consistent, high-quality partnership across portfolios. The role will oversee post-prescription journey effectiveness and prioritization, aligning brand and PAR partners around measurable improvements to the patient and provider experience.

**Key Responsibilities:**

- Establish the vision, strategy, and operating model for the Patient Experience COE, aligning its work with PARs enterprise priorities and the needs of patients, providers, and brand teams.
- Lead, coach, and develop Patient Experience leaders; set clear expectations, priorities, accountabilities, and development opportunities.
- Serve as the senior PAR partner to brand leadership, building strong relationships and connecting brand strategy and dynamic planning with patient support and access priorities.
- Oversee the COEs portfolio partnerships, including the respiratory, cardiovascular, oncology, inflammation, and bone health portfolios, ensuring each portfolio has a clear view of its patient and provider journey, access barriers, and improvement priorities.
- Guide the design of future-state patient and HCP journeys and translate journey needs into service model requirements across PAR capabilities.
- Ensure Patient Experience leaders convene and align cross-functional partnersincluding Patient Support Operations, Field Capabilities, Patient Engagement & Affordability, Business Technology, and Analyticsaround portfolio needs and decisions.
- Establish governance for portfolio journey councils and working teams, including clear agendas, decision rights, follow-up, and accountability for agreed actions.
- Oversee intake and prioritization of portfolio requests. Partner with capability leaders to assess patient journey value, capacity, and feasibility, and develop recommendations for PAR and brand investment decisions.
- Ensure patient, caregiver, provider, field, payer, competitive, and operational insights inform priorities and recommendations, including actions to address continuity of access, and other sources of friction.
- Partner with PAR Analytics and capability teams to establish journey objectives, scorecards, and performance narratives. Lead executive updates and business reviews that connect results to decisions and actions.
- Work with capability leaders to translate portfolio priorities into capability roadmaps and service requirements, and monitor whether solutions improve the patient and provider experience.
- Oversee partnership with brand marketing and PAR capabilities to develop access and reimbursement messages, materials, resources, and training for HCP and patient audiences.
- Represent the COE in PAR leadership discussions and cross-functional forums; communicate portfolio needs, progress, risks, and recommendations clearly.
- Build a culture of collaboration, accountability, and continuous improvement across the COE and its partners.

**What we expect of you**

We are all different, yet we all use our unique contributions to serve patients. The Executive Director of the Patient Experience Center of Excellence we seek is an enterprise-minded leader who can connect brand strategy, patient and provider needs, and PAR capabilities to improve the access experience. This leader can set a clear direction for a growing team, build trust across a matrixed organization, and turn complex journey insights into focused priorities and measurable action. They will also embody the Amgen leadership attributes which are:

- **Inspire:**  Create a connected, inclusive, and inspiring work environment that empowers talent to thrive
- **Accelerate:**  Enable speed that matches the urgency of patient needs by encouraging progress over perfection
- **Integrate:**  Connect the dots to amplify the collective power of Amgen to drive results for patients, staff, and shareholders
- **Adapt:**  Lead through change by adapting to an ever-changing environment and defining a clear course of action to deliver results

**Basic Qualifications:**

- Doctorate degree & 6 years of Marketing experience OR
- Masters degree & 10 years of Marketing experience OR
- Bachelors degree & 12 years of Marketing experience AND
- 6 years of managerial experience directly managing people and/or leadership experience leading teams, projects, programs or directing the allocation of resources

**Preferred Qualifications:**

- Advanced degree in business, marketing, healthcare, public health, or a related field
- Experience in patient access, access marketing, patient support, market access, brand marketing, or a related healthcare field
- Experience developing patient support strategies and improving patient or HCP experiences across complex access journeys
- Experience leading enterprise, portfolio, or cross-functional strategy and planning in a matrixed organization
- Understanding of U.S. payer dynamics, reimbursement, patient access barriers, and patient support capabilities and services
- Experience using patient, customer, market, and operational insights to set priorities, define outcomes, and recommend action
- Experience establishing performance measures and translating results into executive insights, recommendations, QBRs, or business reviews
- Ability to lead, coach, and develop teams, and to influence senior leaders and partners without direct authority
- Executive communication, facilitation, presentation, strategic thinking, and change leadership skills, including the ability to simplify complex needs into clear priorities
- Ability to balance patient and provider needs, brand priorities, enterprise considerations, and capability capacity

**What you can expect of us**

As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, well support your journey every step of the way.The expected annual salary range for this role in the U.S. (excluding Puerto Rico) is $258,863 to $350,227. Actual salary will vary based on several factors including, but not limited to, relevant skills, experience, and qualifications.In addition to the base salary, Amgen offers a Total Rewards Plan, based on eligibility, comprising of health and welfare plans for staff and eligible dependents, financial plans with opportunities to save towards retirement or other goals, work/life balance, and career development opportunities that may include:

- Comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts.
- A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan
- Stock-based long-term incentives
- Award-winning time-off plans and bi-annual company-wide shutdowns
- Flexible work models where possible. Refer to the Work Location Type in the job posting to see if this applies.

As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together, we compete in the fight against serious disease. Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other basis protected by applicable law.We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.Amgen does not have an application deadline for this position; we will continue accepting applications until we receive a sufficient number or select a candidate for the position. Sponsorship for this role is not guaranteed.

California

Director - Trade and Channel Development

**Join Amgens Mission of Serving Patients**

At Amgen, if you feel like youre part of something bigger, its because you are. Our shared missionto serve patients living with serious illnessesdrives all that we do.

Since 1980, weve helped pioneer the world of biotech in our fight against the worlds toughest diseases. Amgen is advancing a broad and deep pipeline and portfolio of medicines to treat heart disease, obesity and obesity-related conditions, rare diseases, inflammatory conditions and cancer. As a member of the Amgen team, youll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives.

Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, youll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career.

**Director, Pharmacy Trade - Retail**

Amgen has an exciting opportunity for an individual looking to make a significant impact on the organization. We encourage our team members to have fulfilling and meaningful careers through challenging assignments, active career development and coaching, and individual rewards. As a member of the Trade & Channel team, this Director is integral to Amgens success in the US Healthcare market.

**What you will do**

Lets do this. Lets change the world. In this vital role you will be responsible for leading Amgens relationships with major US retail pharmacy accounts and targeted pharmacy partners, managing a broad portfolio of business priorities that enable patients to access and receive Amgen medicines through pharmacy with a frictionless experience. This role will have frequent interaction with Executive Director and Vice President level leaders and the potential to engage with senior-most levels within Amgen. The Director will develop customer strategies, lead direct negotiations, identify and advance opportunities to improve the pharmacy patient journey, and serve as a strategic partner to Brand, Market Access, Patient Services, Supply Chain, Finance, Legal, and other cross-functional teams. A critical component of the role will be developing relationships with emerging direct-to-consumer and digitally enabled pharmacy models and helping shape the direct purchase capabilities, partnerships, and operating approach required to support successful launch execution for our Direct to Patient products, including MariTide.

**High Level Job Responsibilities**

- Lead, coach, and develop an Account Manager who supports pharmacy account management, establishing clear priorities, building capabilities, and creating a high-performing team environment.
- Own and strengthens enterprise strategic relationships with major national retail pharmacy accounts and targeted pharmacy partners, including new pharmacy models, serving as a senior Amgen leader and key point of escalation for complex business issues.
- Develop and lead the US retail and emerging pharmacy channel strategy, translating broader Trade & Channel objectives into customer, partnership and execution strategies across the portfolio.
- Develop a deep understanding of pharmacy customers, including business models, economics, growth drivers, competitive dynamics, strategic priorities, digital capabilities, and evolving approaches to patient engagement and fulfillment.
- Lead strategic engagement and collaborates with Obesity consumer pricing and employer leads for the emerging pharmacy and direct-to-consumer models, building relationships with new market entrants and identifying opportunities to establish scalable partnerships that support Amgens evolving channel strategy and future launches.
- Partner cross-functionally to translate customer insights into actionable strategies that improve the patient journey, reduce friction at pharmacy, and support effective execution of Amgen products in the retail and emerging pharmacy environment.
- Lead business reviews and executive customer engagements to generate meaningful insights, align on priorities, and establish clear actions that improve customer performance and patient experience.
- Accountable for developing and directing product-specific distribution and pharmacy strategies for new launches and the existing portfolio, with particular focus on launch readiness and early execution requirements for MariTide.
- Provide strategic leadership across major pharmacy initiatives spanning Market Access, Patient Services, Brand, Supply Chain, Finance and Legal; establish priorities, guide resource allocation and drive alignment on decisions affecting the broader US pharmacy strategy.
- Ensure accuracy and timeliness of financial analyses, business assessments, and ad hoc requests from senior leadership related to customer, product, channel, and strategic opportunities.
- Travel up to 25%
- Other duties as assigned

**What we expect of you**

We are all different, yet we all use our unique contributions to serve patients.

**Basic Qualifications:**

- Doctorate degree with 4 years of pharmacy, retail, healthcare, or related commercial experience and significant negotiation experience; OR
- Masters degree and 8 years of pharmacy, retail, healthcare, or related commercial experience and significant negotiation experience; OR
- Bachelors degree and 10 years of pharmacy, retail, healthcare, or related commercial experience and significant negotiation experience; AND
- 2 years of managerial experience directly managing people and/or leadership experience leading teams, projects, programs or directing the allocation of resources

**Preferred Qualifications:**

- 8+ years of experience solving complex business problems, developing customer strategies, and managing multiple projects concurrently
- Advanced knowledge of Excel, financial modeling, and business analytics
- Ability to read and understand legal contract documents and experience negotiating complex commercial agreements
- Demonstrated track record of increasing responsibility and leadership in pharmacy, retail, healthcare, or related commercial environments
- Previous experience in Direct to Patient/Employer or Consignment models a plus.
- Strong customer leadership, influencing, and negotiation skills with the ability to engage effectively at executive levels
- Previous experience developing partnerships or business models with emerging, digital, direct-to-consumer, or non-traditional pharmacy channels
- Proven ability to lead and develop high-performing teams and collaborate effectively across a complex, matrixed organization

**What you can expect of us**

As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, well support your journey every step of the way.

The expected annual salary range for this role in the U.S. (excluding Puerto Rico) is posted. Actual salary will vary based on several factors including but not limited to, relevant skills, experience, and qualifications.

In addition to the base salary, Amgen offers a Total Rewards Plan, based on eligibility, comprising of health and welfare plans for staff and eligible dependents, financial plans with opportunities to save towards retirement or other goals, work/life balance, and career development opportunities that may include:

- A comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts
- A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan
- Stock-based long-term incentives
- Award-winning time-off plans
- Flexible work models where possible. Refer to the Work Location Type in the job posting to see if this applies.

**Apply now and make a lasting impact with the Amgen team.**

**careers.amgen.com**

In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

**Application deadline**

Amgen does not have an application deadline for this position; we will continue accepting applications until we receive a sufficient number or select a candidate for the position.

**Sponsorship**

Sponsorship for this role is not guaranteed.

As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of ethical, committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together, we compete in the fight against serious disease.

Amgen is an Equal Opportunity employer. We make all employment decisions without regard to race, color, religion, sex or any other characteristic protected by applicable law.

We provide reasonable accommodations to applicants and employees with disabilities, consistent with legal requirements. Please contact us to request accommodation.

Global Insights Senior Manager - Xaluritamig

**Join Amgens Mission of Serving Patients**

At Amgen, if you feel like youre part of something bigger, its because you are. Our shared missionto serve patients living with serious illnessesdrives all that we do.

Since 1980, weve helped pioneer the world of biotech in our fight against the worlds toughest diseases. Amgen is advancing a broad and deep pipeline and portfolio of medicines to treat heart disease, obesity and obesity-related conditions, rare diseases, inflammatory conditions and cancer. As a member of the Amgen team, youll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives.

Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, youll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career.

**Global Insights Senior Manager - Xaluritamig**

**What you will do**

Lets do this. Lets change the world. In this vital role you will be a strategic thought partner to brand and cross-functional teams, independently owning the integrated insight agenda for a pipeline asset, brand, or disease area. You will generate business-relevant insights that shape global commercialization planning, brand strategy, lifecycle management, and critical decision making.

Amgen is seeking a Senior Manager, Global Insights to lead insights generation for Xaluritamig. This role partners closely with global marketing, global value and access, competitive intelligence, forecasting, analytics, and other cross-functional teams to define the highest-value business questions, prioritize evidence investments, and deliver a comprehensive strategic point of view that informs global go-to-market strategy, early commercial planning, relevant therapeutic area decisions, and asset lifecycle strategy.

**Key job responsibilities include:**

- Independently own the integrated insight agenda for a complex global brand, pipeline asset, or disease area; define the highest-value business questions and translate them into prioritized, decision-focused work plans.
- Synthesize information from a variety of sources, including market research, competitive intelligence, secondary data, advisory boards, and internal knowledge, to develop strategic insights that address business needs.
- Lead ad hoc strategic secondary analytics and ensure secondary data, analytics, and market evidence are incorporated with primary research and competitive intelligence into evidence-based insight narratives and strategic recommendations.
- Integrate insights and knowledge to develop business cases and facilitate workshops that support clinical development plans, lifecycle management, and other strategic decisions, including critical go/no-go decisions and senior leadership presentations.
- Plan, design, and lead primary market research with research agencies for assets across various phases of the product lifecycle to enable strategic decision making.
- Serve as the insights subject matter expert for the assigned brand, asset, or disease area, maintaining a deep understanding of HCP, patient, and payer insights for the assigned brand, asset, or disease area, connecting human insights to brand strategy and customer experience.
- Partner with commercial leadership and cross-functional partners to define and prioritize objectives, budgets, and work plans; lead cross-functional alignment on implications and recommended actions; exercise independent judgement to resolve evidence gaps and escalate recommended trade-offs.
- Clearly communicate insights and recommendations to a variety of audiences to influence brand decision-making, including senior leadership such as Therapeutic Area Heads and Disease Area Strategy Leads, and serve as a constructive devils advocate when needed.
- Identify, evaluate, and manage relationships with best-in-class vendors; lead agency teams and direct allocation of project resources to deliver the highest-value work.
- Informally coach Managers and project teams in problem framing, research design, synthesis, and executive communication; promote and contribute to a culture of actively exchanging learnings and best practices across Global Insights; and contribute to the development of insight methods, marketing excellence, and AI-enabled insights capabilities.
- Maintain a high standard of rigor and attention to detail across insight generation and communication, ensuring accuracy, consistency, and quality of evidence and recommendations; ensure that routine and ad hoc projects are in compliance with all Amgen SOPs and meet service-level expectations for quality, timeliness, and budget.

**What we expect of you**

We are all different, yet we all use our unique contributions to serve patients. The insights professional we seek is a collaborator with these qualifications.

**Basic Qualifications:**

Doctorate degree and 2 years of market research and/or analytics experience

**Or**

Masters degree and 4 years of market research and/or analytics experience

**Or**

Bachelors degree and 6 years of market research and/or analytics experience

**Or**

Associates degree and 10 years of market research and/or analytics experience

**Or**

High school diploma / GED and 12 years of market research and/or analytics experience

**Preferred Qualifications:**

- Demonstrated exceptional business acumen, strategic and critical thinking skills, and ability to influence key decisions.
- Proven ability to independently own an integrated insight agenda and translate deep human, market, and analytical insights into compelling brand narratives, customer experiences, and strategic recommendations.
- Experience integrating secondary analytics, market data, and primary research into a cohesive insight narrative that enables strategic decision making.
- Strong understanding of marketing and marketing strategy, including expertise in market research design, Jobs-to-Be-Done methodologies, identification of moments that matter, and brand-building.
- Demonstrated analytical rigor and attention to detail, with the ability to independently extract, analyze, treat, and consolidate data from sources with rigor and high accuracy and translate findings into actionable recommendations.
- Excellent oral, written, and presentation skills with ability to explain complex concepts clearly to a variety of audiences, including senior management.
- Demonstrated coaching and resource leadership, including the ability to develop others and lead agency or matrixed project teams.
- Strong knowledge of drug development, commercialization, and the broader healthcare industry, including patients, HCPs, and payers.
- Experience leading primary research and managing multiple stakeholders, work plans, budgets, and projects in parallel.

**What you can expect of us**

As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, well support your journey every step of the way.

The expected annual salary range for this role in the U.S. (excluding Puerto Rico) is posted. Actual salary will vary based on several factors including but not limited to, relevant skills, experience, and qualifications.

In addition to the base salary, Amgen offers a Total Rewards Plan, based on eligibility, comprising of health and welfare plans for staff and eligible dependents, financial plans with opportunities to save towards retirement or other goals, work/life balance, and career development opportunities that may include:

- A comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts
- A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan
- Stock-based long-term incentives
- Award-winning time-off plans
- Flexible work models where possible. Refer to the Work Location Type in the job posting to see if this applies.

**Apply now and make a lasting impact with the Amgen team.**

**careers.amgen.com**

In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

**Application deadline**

Amgen does not have an application deadline for this position; we will continue accepting applications until we receive a sufficient number or select a candidate for the position.

**Sponsorship**

Sponsorship for this role is not guaranteed.

As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of ethical, committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together, we compete in the fight against serious disease.

Amgen is an Equal Opportunity employer. We make all employment decisions without regard to race, color, religion, sex or any other characteristic protected by applicable law.

We provide reasonable accommodations to applicants and employees with disabilities, consistent with legal requirements. Please contact us to request accommodation.

Illinois

Senior Engineer II

Join Amgens Mission of Serving Patients

At Amgen, if you feel like youre part of something bigger, its because you are. Our shared missionto serve patients living with serious illnessesdrives all that we do.

Since 1980, weve helped pioneer the world of biotech in our fight against the worlds toughest diseases. With our focus on four therapeutic areas Oncology, Inflammation, General Medicine, and Rare Disease we reach millions of patients each year. As a member of the Amgen team, youll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives.

Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, youll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career.

Senior Engineer II

Duties: Primary point of contact for Brand Lead and senior Therapeutic Area leaders to engage in the forecasting deliverables; Facilitate consensus-building among stakeholders to establish clear, transparent, and rigorous WW sales expectations for the pipeline assets by gaining their alignment and endorsement for forecast assumptions; Help leadership identify actionable strategies to improve commercial potential by identifying and prioritizing relevant risks & opportunities; Provide recommendations on whether to proceed with product development or discontinue certain projects based on market conditions, financial projections, and strategic goals; Analyze competitors and market dynamics to inform forecasting models and strategic decisions. Develop an objective point of view of brand strategy by integrating insights across multiple functions and capability areas; Leverage communication and interpersonal skills to influence leadership on recommended course of action; Quantify uncertainty with scenario planning and advanced simulation models including Monte Carlo analysis and statistical trending; Utilize an in-depth understanding of diverse pharmaceutical data sources such as LAAD, National Audit Rx, Xponent, Epidemiology data sources and their nuances to develop and implement enhanced forecasting approaches and methodologies; Create and deliver effective presentations that are transparent and articulate all key variables in the forecast, ensuring clarity and comprehensive understanding for stakeholders involved in decision-making processes; Collaborate with the broader CD&A (Commercial Data & Analytics) organization to integrate comprehensive insights and analytics knowledge into the development and refinement of forecasts to enhance the depth and accuracy of forecasts by leveraging a broad spectrum of insights across the organization; and Drive productivity and efficiency, streamlining forecasting processes where possible, developing best practices and leading internal forecasting initiatives as appropriate. May telecommute.

Requirements: Bachelors degree (or foreign equivalent) in Business Administration, Marketing, Healthcare Management or a related field and 6 years of experience in the job offered or in a commercial forecasting or consultant related occupation. The position also requires 6 years of experience in the following skills:

- 1. Develop patient-based forecasting models, including dynamic patient flow modeling and cohort-based projections, to inform product strategy in the biopharmaceutical industry;

- Quantitative analysis techniques, including statistical trending, time series analysis, regression modeling, smoothing techniques, and Monte Carlo simulation;

- Utilize commercial pharmaceutical datasets, including IQVIA such as Xponent, Symphony Health, National Audit Rx, and longitudinal patient data such as LAAD (Longitudinal Access and Adjudicated Data) for forecast development and market insights;

- Experience with global epidemiology data for incidence, prevalence, treatment rates, and line-of-therapy progression to support forecast modeling and strategic planning;

- Knowledge of global market access and reimbursement frameworks, including the ability to incorporate payer landscape and policy scenarios into forecasting and business decision models;

- Excel functions and forecasting tools, including pivot tables, lookup formulas, scenario modeling, and probabilistic modeling using software such as Microsoft Excel and RISK or Crystal Ball;

- Experience in oncology therapeutic area, with working knowledge of immuno-oncology (I/O) treatment paradigms, novel emerging classes, competitive landscape, and clinical development trends; and

- Position also requires 2 years of experience integrating AI tools including Risk and Crystal Ball or ChatGPT and Copilot for enterprise systems including Anaplan.

Contact: Interested candidates please apply via [https://careers.amgen.com/en/search-jobs](<https://careers.amgen.com/en/search-jobs>) and search for job # R-255467.

Job type: Full-Time position. The annual salary range for this position in the U.S. is $168,730.00 - $204,224.00 per year. Also, this position offers stock, retirement, medical, life and disability insurance and eligibility for an annual bonus or for sales roles, other incentive compensation. For more details visit[https://careers.amgen.com/life-at-amgen/benefits/](<https://urldefense.proofpoint.com/v2/url?u=https-3A__nam11.safelinks.protection.outlook.com_-3Furl-3Dhttps-253A-252F-252Furldefense.proofpoint.com-252Fv2-252Furl-253Fu-253Dhttps-2D3A-5F-5Fnam11.safelinks.protection.outlook.com-5F-2D3Furl-2D3Dhttps-2D253A-2D252F-2D252Furldefense.proofpoint.com-2D252Fv2-2D252Furl-2D253Fu-2D253Dhttps-2D2D3A-2D5F-2D5Fnam11.safelinks.protection.outlook.com-2D5F-2D2D3Furl-2D2D3Dhttps-2D2D253A-2D2D252F-2D2D252Furldefense.proofpoint.com-2D2D252Fv2-2D2D252Furl-2D2D253Fu-2D2D253Dhttps-2D2D2D3A-2D2D5F-2D2D5Fnam11.safelinks.protection.outlook.com-2D2D5F-2D2D2D3Furl-2D2D2D3Dhttps-2D2D2D253A-2D2D2D252F-2D2D2D252Furldefense.proofpoint.com-2D2D2D252Fv2-2D2D2D252Furl-2D2D2D253Fu-2D2D2D253Dhttps-2D2D2D2D3A-2D2D2D5F-2D2D2D5Fcareers.amgen.com-2D2D2D5Flife-2D2D2D2D2Dat-2D2D2D2D2Damgen-2D2D2D5Fbenefits-2D2D2D5F-2D2D2D2526d-2D2D2D253DDwMGaQ-2D2D2D2526c-2D2D2D253D6HFirGB4LnuU4asVt8kNcMhC5SvBtxbjoaC4-2D2D2D2DrMbhtk-2D2D2D2526r-2D2D2D253DZzsBV9k-2D2D2D2DjttVNN1EvZst0Q-2D2D2D2526m-2D2D2D253DbXelMAn-2D2D2D2DLkr6ITgl-2D2D2D2DOVIwCkmHKYirp3gc83wvPae1SgtYIJYqwI2avmaKPLstizO-2D2D2D2526s-2D2D2D253DkeznBgK-2D2D2D2DF4tRtUWSI5ABybrJF1hszDEySq52Jge-2D2D2D2D2Mk-2D2D2D2526e-2D2D2D253D-2D2D2D26data-2D2D2D3D05-2D2D2D257C01-2D2D2D257Cjen01-2D2D2D2540amgen.com-2D2D2D257C660a28539c1044de1e4108db272cafda-2D2D2D257C4b4266a6136841afad5a59eb634f7ad8-2D2D2D257C0-2D2D2D257C0-2D2D2D257C638146845207554495-2D2D2D257CUnknown-2D2D2D257CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0-2D2D2D253D-2D2D2D257C3000-2D2D2D257C-2D2D2D257C-2D2D2D257C-2D2D2D26sdata-2D2D2D3DcYzBM3rFPl6qL6wF1v5QiaiQBXGj4x6xspFO9HqU9Vg-2D2D2D253D-2D2D2D26reserved-2D2D2D3D0-2D2D2526d-2D2D253DDwMGaQ-2D2D2526c-2D2D253D6HFirGB4LnuU4asVt8kNcMhC5SvBtxbjoaC4-2D2D2DrMbhtk-2D2D2526r-2D2D253DZzsBV9k-2D2D2DjttVNN1EvZst0Q-2D2D2526m-2D2D253DUnLMPhr-2D2D2DEGnpr9XBuHlwWv-2D2D2Dn4T7T8VuRZFDjwpT9dOvwdZKz7drSop9P1WDp591w-2D2D2526s-2D2D253Dc0sqSn-2D2D2DN3CobCiFz89Y-2D2D2Ds8tVcO-2D2D2D8OnDdCGlXU0NbgBc-2D2D2526e-2D2D253D-2D2D26data-2D2D3D05-2D2D257C01-2D2D257Crodneyj-2D2D2540amgen.com-2D2D257>)

What you can expect of us

As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, well support your journey every step of the way.

The expected annual salary range for this role in the U.S. (excluding Puerto Rico) is posted. Actual salary will vary based on several factors including but not limited to, relevant skills, experience, and qualifications.

In addition to the base salary, Amgen offers a Total Rewards Plan, based on eligibility, comprising of health and welfare plans for staff and eligible dependents, financial plans with opportunities to save towards retirement or other goals, work/life balance, and career development opportunities that may include:

- A comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts

- A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan

- Stock-based long-term incentives

- Award-winning time-off plans

- Flexible work models, including remote and hybrid work arrangements, where possible

Apply now and make a lasting impact with the Amgen team.

careers.amgen.com

In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

Amgen does not have an application deadline for this position; we will continue accepting applications until we receive a sufficient number or select a candidate for the position.

As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together, we compete in the fight against serious disease.

Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other basis protected by applicable law.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

North Carolina

Commercial Forecasting Assoc Dir

Join Amgens Mission of Serving Patients

At Amgen, if you feel like youre part of something bigger, its because you are. Our shared missionto serve patients living with serious illnessesdrives all that we do.

Since 1980, weve helped pioneer the world of biotech in our fight against the worlds toughest diseases. With our focus on four therapeutic areas Oncology, Inflammation, General Medicine, and Rare Disease we reach millions of patients each year. As a member of the Amgen team, youll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives.

Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, youll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career.

**Commercial Forecasting Assoc Dir**

Duties: Primary point of contact for Brand Lead and senior Therapeutic Area leaders to engage in the forecasting deliverables; Facilitate consensus-building among stakeholders to establish clear, transparent, and rigorous WW sales expectations for the pipeline assets by gaining their alignment and endorsement for forecast assumptions; Help leadership identify actionable strategies to improve commercial potential by identifying and prioritizing relevant risks & opportunities; Provide recommendations on whether to proceed with product development or discontinue certain projects based on market conditions, financial projections, and strategic goals; Analyze competitors and market dynamics to inform forecasting models and strategic decisions. Develop an objective point of view of brand strategy by integrating insights across multiple functions and capability areas; Leverage communication and interpersonal skills to influence leadership on recommended course of action; Quantify uncertainty with scenario planning and advanced simulation models including Monte Carlo analysis and statistical trending; Utilize an in-depth understanding of diverse pharmaceutical data sources such as LAAD, National Audit Rx, Xponent, Epidemiology data sources and their nuances to develop and implement enhanced forecasting approaches and methodologies; Create and deliver effective presentations that are transparent and articulate all key variables in the forecast, ensuring clarity and comprehensive understanding for stakeholders involved in decision-making processes; Collaborate with the broader CD&A (Commercial Data & Analytics) organization to integrate comprehensive insights and analytics knowledge into the development and refinement of forecasts to enhance the depth and accuracy of forecasts by leveraging a broad spectrum of insights across the organization; and Drive productivity and efficiency, streamlining forecasting processes where possible, developing best practices and leading internal forecasting initiatives as appropriate. May telecommute.

Requirements: Bachelors degree (or foreign equivalent) in Business Administration, Marketing, Healthcare Management or a related field and 6 years of experience in the job offered or in a commercial forecasting or consultant related occupation. The position also requires 6 years of experience in the following skills:

- 1. Develop patient-based forecasting models, including dynamic patient flow modeling and cohort-based projections, to inform product strategy in the biopharmaceutical industry;

- Quantitative analysis techniques, including statistical trending, time series analysis, regression modeling, smoothing techniques, and Monte Carlo simulation;

- Utilize commercial pharmaceutical datasets, including IQVIA such as Xponent, Symphony Health, National Audit Rx, and longitudinal patient data such as LAAD (Longitudinal Access and Adjudicated Data) for forecast development and market insights;

- Experience with global epidemiology data for incidence, prevalence, treatment rates, and line-of-therapy progression to support forecast modeling and strategic planning;

- Knowledge of global market access and reimbursement frameworks, including the ability to incorporate payer landscape and policy scenarios into forecasting and business decision models;

- Excel functions and forecasting tools, including pivot tables, lookup formulas, scenario modeling, and probabilistic modeling using software such as Microsoft Excel and RISK or Crystal Ball;

- Experience in oncology therapeutic area, with working knowledge of immuno-oncology (I/O) treatment paradigms, novel emerging classes, competitive landscape, and clinical development trends; and

- Position also requires 2 years of experience integrating AI tools including Risk and Crystal Ball or ChatGPT and Copilot for enterprise systems including Anaplan.

Contact: Interested candidates please apply via [https://careers.amgen.com/en/search-jobs](<https://careers.amgen.com/en/search-jobs>) and search for job # R-255467.

Job type: Full-Time position. The annual salary range for this position in the U.S. is $168,730.00 - $204,224.00 per year. Also, this position offers stock, retirement, medical, life and disability insurance and eligibility for an annual bonus or for sales roles, other incentive compensation. For more details visit[https://careers.amgen.com/life-at-amgen/benefits/](<https://urldefense.proofpoint.com/v2/url?u=https-3A__nam11.safelinks.protection.outlook.com_-3Furl-3Dhttps-253A-252F-252Furldefense.proofpoint.com-252Fv2-252Furl-253Fu-253Dhttps-2D3A-5F-5Fnam11.safelinks.protection.outlook.com-5F-2D3Furl-2D3Dhttps-2D253A-2D252F-2D252Furldefense.proofpoint.com-2D252Fv2-2D252Furl-2D253Fu-2D253Dhttps-2D2D3A-2D5F-2D5Fnam11.safelinks.protection.outlook.com-2D5F-2D2D3Furl-2D2D3Dhttps-2D2D253A-2D2D252F-2D2D252Furldefense.proofpoint.com-2D2D252Fv2-2D2D252Furl-2D2D253Fu-2D2D253Dhttps-2D2D2D3A-2D2D5F-2D2D5Fnam11.safelinks.protection.outlook.com-2D2D5F-2D2D2D3Furl-2D2D2D3Dhttps-2D2D2D253A-2D2D2D252F-2D2D2D252Furldefense.proofpoint.com-2D2D2D252Fv2-2D2D2D252Furl-2D2D2D253Fu-2D2D2D253Dhttps-2D2D2D2D3A-2D2D2D5F-2D2D2D5Fcareers.amgen.com-2D2D2D5Flife-2D2D2D2D2Dat-2D2D2D2D2Damgen-2D2D2D5Fbenefits-2D2D2D5F-2D2D2D2526d-2D2D2D253DDwMGaQ-2D2D2D2526c-2D2D2D253D6HFirGB4LnuU4asVt8kNcMhC5SvBtxbjoaC4-2D2D2D2DrMbhtk-2D2D2D2526r-2D2D2D253DZzsBV9k-2D2D2D2DjttVNN1EvZst0Q-2D2D2D2526m-2D2D2D253DbXelMAn-2D2D2D2DLkr6ITgl-2D2D2D2DOVIwCkmHKYirp3gc83wvPae1SgtYIJYqwI2avmaKPLstizO-2D2D2D2526s-2D2D2D253DkeznBgK-2D2D2D2DF4tRtUWSI5ABybrJF1hszDEySq52Jge-2D2D2D2D2Mk-2D2D2D2526e-2D2D2D253D-2D2D2D26data-2D2D2D3D05-2D2D2D257C01-2D2D2D257Cjen01-2D2D2D2540amgen.com-2D2D2D257C660a28539c1044de1e4108db272cafda-2D2D2D257C4b4266a6136841afad5a59eb634f7ad8-2D2D2D257C0-2D2D2D257C0-2D2D2D257C638146845207554495-2D2D2D257CUnknown-2D2D2D257CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0-2D2D2D253D-2D2D2D257C3000-2D2D2D257C-2D2D2D257C-2D2D2D257C-2D2D2D26sdata-2D2D2D3DcYzBM3rFPl6qL6wF1v5QiaiQBXGj4x6xspFO9HqU9Vg-2D2D2D253D-2D2D2D26reserved-2D2D2D3D0-2D2D2526d-2D2D253DDwMGaQ-2D2D2526c-2D2D253D6HFirGB4LnuU4asVt8kNcMhC5SvBtxbjoaC4-2D2D2DrMbhtk-2D2D2526r-2D2D253DZzsBV9k-2D2D2DjttVNN1EvZst0Q-2D2D2526m-2D2D253DUnLMPhr-2D2D2DEGnpr9XBuHlwWv-2D2D2Dn4T7T8VuRZFDjwpT9dOvwdZKz7drSop9P1WDp591w-2D2D2526s-2D2D253Dc0sqSn-2D2D2DN3CobCiFz89Y-2D2D2Ds8tVcO-2D2D2D8OnDdCGlXU0NbgBc-2D2D2526e-2D2D253D-2D2D26data-2D2D3D05-2D2D257C01-2D2D257Crodneyj-2D2D2540amgen.com-2D2D257>)

What you can expect of us

As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, well support your journey every step of the way.

The expected annual salary range for this role in the U.S. (excluding Puerto Rico) is posted. Actual salary will vary based on several factors including but not limited to, relevant skills, experience, and qualifications.

In addition to the base salary, Amgen offers a Total Rewards Plan, based on eligibility, comprising of health and welfare plans for staff and eligible dependents, financial plans with opportunities to save towards retirement or other goals, work/life balance, and career development opportunities that may include:

- A comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts

- A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan

- Stock-based long-term incentives

- Award-winning time-off plans

- Flexible work models, including remote and hybrid work arrangements, where possible

Apply now and make a lasting impact with the Amgen team.

careers.amgen.com

In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

Amgen does not have an application deadline for this position; we will continue accepting applications until we receive a sufficient number or select a candidate for the position.

As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together, we compete in the fight against serious disease.

Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other basis protected by applicable law.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Sanofi US

B2B Solutions Navigator

**Job Title**: B2B Solutions Navigator

- Location: Remote, US

**About the job**

As a B2B Solutions Navigator, you will be responsible for inputting into the creation of Sanofi US Vaccines Customer Co-Creating and Co-Solutioning strategy and subsequent execution. You will be responsible for working closely with customer facing account managers, customers, and internal teams such as brand marketing, HS Solutions, Account Management Training and Execution, Market Access, and HIT Solutions. You will work closely with our top accounts (health systems, W/Ds, GPOs, PBGs, etc.) to identify opportunities where we can co-solution and create solutions that meet both customer and Sanofis business objectives.

Join the team protecting half a billion lives every year with next-gen science, mRNA innovation, and AI-driven breakthroughs. In Vaccines, youll help advance prevention on a global scale - and shape the future of immunization.

**About Sanofi:**

Were an R&D-driven, AI-powered biopharma company committed to improving peoples lives and delivering compelling growth. Our deep understanding of the immune system and innovative pipeline enables us to invent medicines and vaccines that treat and protect millions of people around the world. Together, we chase the miracles of science to improve lives.

**Main Responsibilities**

- Uncover current and future health system and large organized customer market trends and have the ability to translate this knowledge into the development of the strategy and customer facing solutions

- Identify, develop and execute new and innovative solutions that help solve our customers business challenges and meet their objectives while also achieving Sanofis business priorities
- Support the development of training, execution, and pull through plans to support launch and sustainment of new or existing solutions
- Prioritize which customers should receive which solutions based on brand and health system strategy
- Work with an agile mindset (addressing ambiguity, working comfortably outside of existing processes or structures, establishing networks across stakeholders to drive influence and alignment, testing and learning to drive a culture of innovation, focusing on the strategic accounts experience).
- Attend customer meetings with our field-based Account Management and HIT organization to uncover unique co-solutioning opportunities and subsequently, bring them to fruition
- Attend customer meetings with our field-based Account Management and HIT organization to support pull through of solutions
- Work closely with internal colleagues to develop innovative solutions to meet the needs of our largest customers
- Collaborate with the US Vaccines Franchise Leads on strategic priorities, ensuring best practices are continuously shared within and outside of the US Vaccines Commercial Team
- Partner with the broader Health Systems Solutions team to translate market trends into relevant market/customer resources, think outside-the-box, and create disruptive solutions
- Develop dashboards with analytics to effectively analyze the impact of solutions
- Work in a self-directed and organized manner using excellent planning and organizational skills, proactively managing and prioritizing strategies, initiatives, and workload in a fast-paced, entrepreneurial environment.

**About You**

**Basic Qualifications**

- Bachelor's degree required
- 7+ years of experience in health systems, marketing, or a commercial function
- Proven experience building solutions alongside health system customers
- Proven experience launching and building sustainment plans for new and/or existing solutions
- Experience leading or working on multi level operations plans or key projects
- Experience negotiating with vendors
- Experience building business cases to secure funding
- Experience working to gain compliance approval with medical, legal, regulatory, and compliance
- Experience working with large organized customers (health systems, medical groups, IDNs, W/Ds, GPOs, etc.)
- Exceptional business acumen, strategic agility, strong analytical and conceptual thinking combined with entrepreneurial qualities and abilities
- Relationship builder with strong track record of execution working with cross-functional teams comprised of: All customer facing teams, Marketing, Sales, Market Access, Trade, Medical Affairs, Legal, Business Operations, Supply Chain and Customer Support, etc.

**Preferred qualifications:**

- Experience with digital health and HIT vendors
- Related experience in commercial and marketing with previous operations experience of sizeable business preferably with Pharma / vaccines /Consumer products and external stakeholder management experience required
- MBA or other relevant advanced degree
- Embodies Sanofis Play to Win behaviours to support a cultural transformation.

**Why choose us?**

- Bring the miracles of science to life alongside a supportive, future-focused team.
- Discover endless opportunities to grow your talent and drive your career, whether its through a promotion or lateral move, at home or internationally.
- Enjoy a thoughtful, well-crafted rewards package that recognizes your contribution and amplifies your impact.
- Take good care of yourself and your family, with a wide range of health and wellbeing benefits including high-quality healthcare, prevention andwellness programs and at least 14 weeks gender-neutral parental leave.
- Work at the forefront of AI-driven research, smart manufacturing, and groundbreaking mRNA platforms that are redefining the future of immunology.
- Help protect half a billion people every year, contributing to one of the largest global vaccination efforts in healthcare.
- Develop your career with access to mentoring, international mobility programs, and opportunities to grow across four continents.

Sanofi US Services and its U.S. affiliates are Equal Opportunity employers committed to a culturally inclusive workforce. All qualified applicants will receive consideration for employment without regard to race; color; creed; religion; national origin; age; ancestry; nationality; marital, domestic partnership or civil union status; sex, gender, gender identity or expression; affectional or sexual orientation; disability; veteran or military status or liability for military status; domestic violence victim status; atypical cellular or blood trait; genetic information (including the refusal to submit to genetic testing) or any other characteristic protected by law.

\#GD-SP

\#LI-SP

\#vhd

All compensation will be determined commensurate with demonstrated experience. Employees may be eligible to participate in Company employee benefit programs, and additional benefits information can [be found here.](<https://benefits.sanofiusallwell.com/fleet/public/index/ba511bf8-5c32-4828-9861-ab985fffab90/?cid=sanofi>)

Nationwide

American Type Culture Collection (ATCC)

Director, Partnerships

Ready to shape the future of science and global health? A global nonprofit that provides trusted biological materials for science and health, **ATCC is hiring a Director, Partnerships.**

The Director, Partnerships leads the development and execution of strategic commercial partnerships that support ATCC's commercial strategy, scientific mission, and growth objectives. This remote position works closely with Commercial leadership and cross-functional stakeholders to identify, evaluate, negotiate, and implement partnerships, licensing opportunities, strategic alliances, and other growth initiatives across ATCC's physical and digital offerings. The role leads a small partnerships team while guiding complex transactions from opportunity identification through execution and value realization.

**We are seeking a Director, Partnerships, ideally with a background in strategic partnerships or business development and experience supporting commercial, scientific, biotechnology, or life sciences environments.**  Join ATCC and be part of a team that supports the global scientific community with trusted, authenticated biological materials.

\#LI-Remote

\#LI-AB1

**Responsibilities**

- **Partnership Strategy:**  Develop and execute a strategic partnerships roadmap that advances ATCC's commercial objectives, scientific mission, and long-term growth priorities.
- **Business Development & Market Engagement:**  Identify, cultivate, and manage a pipeline of partnership, licensing, collaboration, and corporate development opportunities through industry networking, market intelligence, relationship building, and targeted outreach.
- **Strategic Partnerships & Alliances:**  Lead the assessment, structuring, negotiation, and implementation of strategic partnerships, licensing agreements, technology collaborations, and other growth-oriented initiatives.
- **Cross-Functional Leadership:**  Collaborate with Commercial, Science, Product Management, Finance, Legal, Licensing, Quality, Operations, Information Technology, and other stakeholders to evaluate opportunities and align partnership strategies with organizational priorities.
- **Strategic Commercial Partnerships & Growth Initiatives:**  Identify and prioritize strategic partnership opportunities that expand capabilities, offerings, or market reach, while evaluating partnership models that support ATCC's commercial objectives.
- **Partnership Performance & Team Leadership:**  Lead and develop the partnerships team while establishing governance, performance metrics, reporting, and portfolio management practices to maximize partnership value and organizational impact.

**Qualifications**

- Minimum Requirement: Bachelor's degree and 15 years of experience, or equivalent experience (Master's degree and 12 years, PhD and 8 years, or HS Diploma and 19 years).
- Demonstrated experience leading strategic partnerships, alliances, licensing arrangements, and related commercial growth transactions that drive business development objectives.
- Experience developing business cases, valuation approaches, financial models, scenario analyses, and risk assessments to support investment and prioritization decisions.
- Strong experience leading complex negotiations, transaction structuring, diligence activities, and agreement development with cross-functional stakeholders.
- Ability to assess capability, technology, content, data, and market-access opportunities that support strategic business objectives.
- Experience establishing governance frameworks, performance measures, dashboards, reporting processes, and partnership portfolio management practices.
- Demonstrated success leading teams, developing talent, and coordinating cross-functional partnership teams in complex organizational environments.
- Preferred: Experience within biotechnology, pharmaceutical, life sciences, scientific research, technology, or related industries.

**Benefits**

The expected salary range for this position is $170,000-$215,000 annually. Actual compensation will be determined based on experience and qualifications as well as internal equity and alignment with market data. In addition to base salary, this role may be eligible for additional incentive compensation including regular merit increases and the corporate bonus program.

**We Invest in You**

- **Health & Wellness:**
  - Comprehensive medical coverage and company paid Life Insurance, Disability Insurance, AD&D, and paid parental leave
  - Work life balance with Paid Holidays and PTO
  - Fitness and cell phone subsidies, and additional benefits such as legal services, pet insurance and additional supplemental coverage.
  - Employee Assistance Program offering around-the-clock counseling
- **Financial security:**
  - 401(a) (6% employer contribution) and 403(b) (2% match) retirement plans
  - Exceptional career advancement opportunities, recognition, and rewards
  - Corporate bonus program
- **Mission Focused:**
  - Non-profit organization supporting critical life science research
  - We give scientists the tools they need to make discoveries that improve and save lives
  - Contribute to community involvement and social responsibility

Join ATCC, where we fuel your success, well-being, and development. We're a mission-focused non-profit Equal Opportunity Employer, celebrating a century of supporting global public health. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. Shape the future of science with us.

Virginia

Partnerships Manager

Ready to shape the future of science and global health? A global nonprofit that provides trusted biological materials for science and health, **ATCC is hiring a Partnerships Manager.** This remote role supports ATCC's commercial strategy, scientific mission, and growth priorities through business development, strategic partnerships, and related activities. Working cross-functionally with Product Management, Sales, Marketing, Science, Finance, Legal, and other stakeholders, the Partnerships Manager identifies, evaluates, and advances partnership and growth opportunities while supporting diligence, valuation, negotiations, governance, and implementation activities.

**We are seeking a Partnerships Manager, ideally with business development or strategic partnerships experience and experience supporting life sciences, biotechnology, pharmaceutical, diagnostics, technology, academic, or research environments.** Join ATCC and be part of a team that supports the global scientific community with trusted, authenticated biological materials.

\#LI-Remote

\#LI-FO1

**Responsibilities**

- **Business Development & Partner Identification:**  Research, identify, qualify, and engage prospective partners aligned with commercial strategy and portfolio priorities.
- **Market & Opportunity Assessment:**  Conduct market research, competitive analyses, strategic-fit evaluations, business case development, financial modeling, valuation analyses, and risk assessments.
- **Cross-Functional Diligence:**  Coordinate scientific, commercial, financial, operational, legal, licensing, quality, and technology evaluations for partnerships.
- **Negotiations & Partnership Support:**  Support partner discussions, negotiations, term-sheet development, opportunity planning, and execution activities across partnership initiatives.
- **Strategic Partnership Opportunities:**  Evaluate licensing, investment, joint venture, and related partnership opportunities while supporting diligence, valuation, recommendation development, and implementation planning.
- **Pipeline & Relationship Management:**  Maintain partnership pipelines, reporting, governance activities, performance tracking, and status communications while identifying process improvement opportunities.

**Qualifications**

- Minimum Requirement: Bachelor's degree and 8 years of experience, or equivalent experience (Master's degree and 6 years, PhD and 3 years, or HS Diploma and 12 years).
- Experience supporting business development, strategic partnerships, licensing, or related growth initiatives.
- Demonstrated ability to conduct market research, competitive analyses, strategic assessments, business case development, financial modeling, valuation analyses, and risk assessments.
- Experience coordinating cross-functional diligence activities involving commercial, financial, scientific, operational, legal, licensing, quality, or technology stakeholders.
- Strong relationship-building, presentation, proposal development, negotiation support, and stakeholder communication skills.
- Experience managing multiple projects, opportunity pipelines, timelines, dashboards, metrics, and executive reporting.
- Scientific fluency with biological products, technologies, data, or related life sciences concepts.
- Ability to represent an organization professionally in external meetings, conferences, and industry forums.

**Benefits**

The expected salary range for this position is $125,000-$165,000 annually. Actual compensation will be determined based on experience and qualifications as well as internal equity and alignment with market data. In addition to base salary, this role may be eligible for additional incentive compensation including regular merit increases and the corporate bonus program.

**We Invest in You**

- **Health & Wellness:**
  - Comprehensive medical coverage and company paid Life Insurance, Disability Insurance, AD&D, and paid parental leave
  - Work life balance with Paid Holidays and PTO
  - Fitness and cell phone subsidies, and additional benefits such as legal services, pet insurance and additional supplemental coverage.
  - Employee Assistance Program offering around-the-clock counseling
- **Financial security:**
  - 401(a) (6% employer contribution) and 403(b) (2% match) retirement plans
  - Exceptional career advancement opportunities, recognition, and rewards
  - Corporate bonus program
- **Mission Focused:**
  - Non-profit organization supporting critical life science research
  - We give scientists the tools they need to make discoveries that improve and save lives
  - Contribute to community involvement and social responsibility

Join ATCC, where we fuel your success, well-being, and development. We're a mission-focused non-profit Equal Opportunity Employer, celebrating a century of supporting global public health. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. Shape the future of science with us.

Senior Manager, Product - Primary & Advanced Models

Ready to shape the future of science and global health? A global nonprofit that provides trusted biological materials for science and health, **ATCC is hiring Senior Manager, Product - Primary & Advanced Models** to support Product Management within the Commercial organization. This remote role is responsible for the commercial success and lifecycle management of **ATCC's advanced cellular models and primary cell product portfolio, including organoids, induced pluripotent stem cells, 3D culture systems, hepatocytes, and PBMCs.** The role develops and executes product strategies, multi-year roadmaps, portfolio plans, commercialization approaches, pricing strategies, and lifecycle plans that support revenue growth, customer adoption, and market competitiveness across biomedical research, drug discovery, disease modeling, toxicology, precision medicine, and cell and gene therapy markets.

**Seeking Senior Manager, Product, ideally with product management experience in advanced cellular models or primary cells and experience supporting commercial portfolio strategy in life sciences markets.**  Join ATCC and be part of a team that supports the global scientific community with trusted, authenticated biological materials.

\#LI-Remote

**Responsibilities**

- **Product Strategy**: Develop and execute product strategies, multi-year product roadmaps, and portfolio plans aligned with business objectives, customer needs, and market opportunities.
- **Lifecycle Management**: Lead the complete product lifecycle for assigned product lines, including concept development, commercialization, growth, portfolio optimization, and retirement decisions.
- **Commercial Planning**: Translate customer insights, market opportunities, application requirements, and portfolio strategies into product requirements, launch strategies, pricing approaches, and lifecycle plans.
- **Portfolio Performance**: Develop product business plans, revenue forecasts, pricing strategies, profitability targets, and investment recommendations that support portfolio growth and financial performance.
- **Cross-Functional Execution**: Partner with Scientific, Operations, Quality, Marketing, Sales, and Commercial stakeholders to support product development, commercialization, go-to-market execution, and customer adoption.
- **Market Insights**: Monitor market trends, competitive activity, customer feedback, portfolio performance, and lifecycle indicators to identify risks, growth opportunities, enhancements, and expansion strategies.

**Qualifications**

- Minimum Requirement: Bachelor's degree and 12 years of experience, or equivalent experience (Master's degree and 8 years, PhD and 5 years, or HS Diploma and 16 years).
- Experience developing and executing product strategies, multi-year roadmaps, portfolio plans, commercialization plans, pricing strategies, and lifecycle plans.
- **Knowledge of advanced cellular models and primary cell products, including organoids, induced pluripotent stem cells, 3D culture systems, hepatocytes, and PBMCs.**
- Experience supporting biomedical research, drug discovery, disease modeling, toxicology, precision medicine, or cell and gene therapy markets.
- Demonstrated ability to analyze market trends, competitive activity, customer feedback, financial performance, and portfolio performance to guide product and investment decisions.
- Experience partnering cross-functionally with Scientific, Operations, Quality, Marketing, Sales, Commercial, customers, distributors, and key opinion leaders.
- Experience presenting product strategies, business cases, portfolio performance, investment recommendations, and strategic initiatives to senior leadership.
- Preferred: Experience leading teams of professional level individual contributors, mentoring staff, supporting performance management, and aligning execution with organizational objectives.

**Benefits**

The expected salary range for this position is $140,000 to $160,000 annually. Actual compensation will be determined based on experience and qualifications as well as internal equity and alignment with market data. In addition to base salary, this role may be eligible for additional incentive compensation including regular merit increases and the corporate bonus program.

**We Invest in You**

- **Health & Wellness:**
  - Comprehensive medical coverage and company paid Life Insurance, Disability Insurance, AD&D, and paid parental leave
  - Work life balance with Paid Holidays and PTO
  - Fitness and cell phone subsidies, and additional benefits such as legal services, pet insurance and additional supplemental coverage.
  - Employee Assistance Program offering around-the-clock counseling
- **Financial security:**
  - 401(a) (6% employer contribution) and 403(b) (2% match) retirement plans
  - Exceptional career advancement opportunities, recognition, and rewards
  - Corporate bonus program
- **Mission Focused:**
  - Non-profit organization supporting critical life science research
  - We give scientists the tools they need to make discoveries that improve and save lives
  - Contribute to community involvement and social responsibility

Join ATCC, where we fuel your success, well-being, and development. We're a mission-focused non-profit Equal Opportunity Employer, celebrating a century of supporting global public health. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. Shape the future of science with us.

Maryland

Customer Experience Specialist II

Ready to shape the future of science and global health? A global nonprofit that provides trusted biological materials for science and health, **ATCC is hiring a Customer Experience Specialist II.** This remote position based in Manassas, VA provides comprehensive support for global distribution inquiries and customer interactions across phone, email, chat, and web channels. The role supports customers worldwide by processing orders, resolving inquiries, coordinating international shipments, and ensuring a seamless customer experience.

**We are seeking Customer Experience Specialist II, ideally with customer service and international sales order processing experience supporting global distribution and customer support operations.** Join ATCC and be part of a team that supports the global scientific community with trusted, authenticated biological materials.

**Responsibilities**

- **Customer Support:**  Respond to customer inquiries through phone, email, chat, and web channels while providing website assistance and escalating complex issues when appropriate.
- **Order Processing:**  Manage international sales orders, permits, shipping coordination, tracking requests, cancellations, and credit/debit activities.
- **Issue Resolution:**  Handle complex, high-priority customer inquiries and resolve issues through critical thinking and sound decision-making.
- **Product Support:**  Provide basic product information and support utilizing available resources and documentation.
- **CRM Documentation:**  Accurately record customer interactions and inquiries within CRM systems to support reporting and trend identification.
- **Service Excellence:**  Deliver professional, empathetic customer service while meeting established quality and productivity expectations.

**Qualifications**

- Minimum Requirement: High School Diploma and 2 years of experience.
- Experience supporting customer service operations and managing customer inquiries across multiple communication channels.
- Strong critical thinking, problem-solving, and decision-making skills with the ability to resolve complex customer issues independently.
- Excellent verbal and written communication skills with a customer-focused approach.
- Ability to manage multiple priorities in a fast-paced environment while maintaining accuracy and attention to detail.
- Experience documenting customer interactions and maintaining records within CRM systems.
- Preferred: Familiarity with global shipping processes, permits, and international order fulfillment activities.

**Benefits**

The expected salary range for this position is $50,000 to $60,000 annually. Actual compensation will be determined based on experience and qualifications as well as internal equity and alignment with market data. In addition to base salary, this role may be eligible for additional incentive compensation including regular merit increases and the corporate bonus program.

**We Invest in You**

- **Health & Wellness:**
  - Comprehensive medical coverage and company paid Life Insurance, Disability Insurance, AD&D, and paid parental leave
  - Work life balance with Paid Holidays and PTO
  - Fitness and cell phone subsidies, and additional benefits such as legal services, pet insurance and additional supplemental coverage.
  - Employee Assistance Program offering around-the-clock counseling
- **Financial security:**
  - 401(a) (6% employer contribution) and 403(b) (2% match) retirement plans
  - Exceptional career advancement opportunities, recognition, and rewards
  - Corporate bonus program
- **Mission Focused:**
  - Non-profit organization supporting critical life science research
  - We give scientists the tools they need to make discoveries that improve and save lives
  - Contribute to community involvement and social responsibility

Join ATCC, where we fuel your success, well-being, and development. We're a mission-focused non-profit Equal Opportunity Employer, celebrating a century of supporting global public health. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. Shape the future of science with us.

Product Manager - Cell Culture

Ready to shape the future of science and global health? A global nonprofit that provides trusted biological materials for science and health, **ATCC is hiring a Product Manager to manage immortalized cell lines portfolio. This role is onsite in Manassas, VA or Gaithersburg, MD.** This role is responsible for developing marketing plans, managing and monitoring an assigned global product line, analyzing growth opportunities, and executing portfolio growth strategies to achieve business objectives. The Product Manager evaluates market needs, customer feedback, competitive dynamics, and financial performance to support portfolio management and new product development efforts.

**Seeking a Product Manager ideally with a background in cell culture, and experience supporting product commercialization and growth strategy.** Join ATCC and be part of a team that supports the global scientific community with trusted, authenticated biological materials.

**Responsibilities**

- **Market Research & Customer Insights:**  Conduct interviews and surveys with current and potential customers to identify market needs and inform product roadmap development. Gather and analyze voice-of-the-market data, win/loss insights, and market research to support strategic decision-making.
- **Portfolio Strategy & Planning:**  Develop and maintain strategic plans that include goals, objectives, timelines, budgets, forecasts, and portfolio management approaches designed to support revenue growth and competitive advantage.
- **Business Opportunity Analysis:** Research and evaluate business opportunities, potential markets, and product concepts. Assess strategic and financial value and provide recommendations for new products and portfolio enhancements.
- **New Product Introduction:**  Lead the new product introduction stage-gate process as part of a cross-functional team. Collaborate with strategy, product development, operations, quality assurance, marketing, and sales to develop new products or enhance existing offerings.
- **Performance & Financial Management:** Measure product line performance against budget and report results. Monitor financial performance and support actions that align with portfolio growth objectives.
- **Product Lifecycle & Competitive Management:** Monitor market trends, competitive activity, pricing, packaging, value strategies, and profitability throughout the product lifecycle. Routinely assess portfolio breadth and depth to maintain a robust offering.

**Qualifications**

- **Minimum Requirement: Bachelor's degree and 8 years of experience, or equivalent experience (Master's degree and 6 years, PhD and 3 years, or HS Diploma and 12 years).**
- **Minimum of 3 years experience in product management is required, ideally in life sciences industry.**
- Demonstrated ability to manage assigned product lines, analyze market opportunities, and execute portfolio growth strategies while providing direction, guidance, and support on projects within an area of expertise.
- Experience conducting customer interviews, surveys, win/loss analysis, and market research to identify market needs and growth opportunities.
- Ability to analyze competitive, technology, regulatory, and financial data and develop strategic recommendations.
- Experience developing strategic plans, budgets, forecasts, and portfolio management strategies that support revenue growth objectives.
- Experience leading cross-functional initiatives involving product development, operations, quality assurance, marketing, and sales.
- Preferred: Experience supporting product portfolio management within life sciences, biotechnology, scientific products, or related technical markets.
- Preferred: Experience with new product commercialization, product lifecycle management, and market-driven product roadmap development.

**Benefits**

The expected salary range for this position is $115,000 - $130,000 annually. Actual compensation will be determined based on experience and qualifications as well as internal equity and alignment with market data. In addition to base salary, this role may be eligible for additional incentive compensation including regular merit increases and the corporate bonus program.

**We Invest in You**

- **Health & Wellness:**
  - Comprehensive medical coverage and company paid Life Insurance, Disability Insurance, AD&D, and paid parental leave
  - Work life balance with Paid Holidays and PTO
  - Fitness and cell phone subsidies, and additional benefits such as legal services, pet insurance and additional supplemental coverage.
  - Employee Assistance Program offering around-the-clock counseling
- **Financial security:**
  - 401(a) (6% employer contribution) and 403(b) (2% match) retirement plans
  - Exceptional career advancement opportunities, recognition, and rewards
  - Corporate bonus program
- **Mission Focused:**
  - Non-profit organization supporting critical life science research
  - We give scientists the tools they need to make discoveries that improve and save lives
  - Contribute to community involvement and social responsibility

Join ATCC, where we fuel your success, well-being, and development. We're a mission-focused non-profit Equal Opportunity Employer, celebrating a century of supporting global public health. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. Shape the future of science with us.

Customer Experience Specialist I

Ready to shape the future of science and global health? A global nonprofit that provides trusted biological materials for science and health, **ATCC is hiring a Customer Experience Specialist I to serve as the primary point of contact for domestic customers. This remote role is based in Manassas, Virginia, with site visits required up to one day per quarter and a second-shift schedule of 10:30 AM to 7:00 PM ET.**

The specialist provides distribution, order, permit, website, and general support through inbound phone calls, emails, website contact forms, and chat while completing semi-routine assignments using established policies and procedures.

**We are seeking Customer Experience Specialist I, ideally with customer service experience and experience supporting customers through multiple communication channels in a fast-paced environment.**  Join ATCC and be part of a team that supports the global scientific community with trusted, authenticated biological materials.

\#LI-Remote

\#LI-SM1

**Responsibilities**

- **Customer Support and Interaction:**  Respond to inbound customer inquiries via phone, email, and website contact forms or chat. Process orders across various channels, such as phone, email, website, robotic process automation (RPA), or eProcurement. Maintain a high level of professionalism and empathy in all customer interactions, striving to exceed customer expectations and promote satisfaction.
- **Order and Distribution Management:**  Provide domestic distribution support, processing orders and addressing inquiries related to permit requirements, shipping, order tracking, accounts, cancellations, and credits/debits. Elevate more complex orders and inquiries to the Customer Experience Specialist III as needed. Record customer inquiries and issues in a system to leverage for further data reviews and potential product and/or process improvements with cross-functional teams.
- **Product and Resource Utilization:**  Provide support for basic product inquiries, utilizing readily available resources such as website information, product documentation, and training materials. Utilize scripts, procedures, training materials, and other resources to recommend solutions. Escalate to the Customer Experience Specialist III when the training materials or guides do not adequately support customer inquiries or require updates.

**Qualifications**

- Minimum Requirement: High School Diploma and 1 year of experience, or equivalent experience.
- Excellent verbal and written communication skills.
- Strong problem-solving abilities and attention to detail.
- Previous experience in customer service or a related field is preferred.
- Proficiency in using CRM, ERP, and phone systems.
- Ability to handle multiple tasks and prioritize effectively in a fast-paced environment.
- Familiarity with using various communication channels, including phone, email, and chat.
- Basic understanding of product documentation and training materials.
- Competence in using scripts, procedures, and training resources to recommend solutions.
- High level of professionalism and empathy in customer interactions.
- Strong organizational skills and the ability to work collaboratively with cross-functional teams.
- Commitment to continuous learning and improvement in product knowledge and customer service skills.
- Ability to adhere to established quality, productivity, and issue resolution strategies.
- Willingness to stay up to date on current products, services, policies, terms, and conditions within the organization.
- Flexibility to elevate complex inquiries to higher-level specialists as needed.

**Benefits**

The expected salary range for this position is $45,000 to $50,000 annually. Actual compensation will be determined based on experience and qualifications as well as internal equity and alignment with market data. In addition to base salary, this role may be eligible for additional incentive compensation including regular merit increases and the corporate bonus program.

**We Invest in You**

- **Health & Wellness:**
  - Comprehensive medical coverage and company paid Life Insurance, Disability Insurance & AD&D
  - Work life balance with Paid Holidays and PTO
  - Fitness and cell phone subsidies, and additional benefits such as Aflac, legal services, and pet insurance
  - Employee Assistance Program offering around-the-clock counseling
- **Financial security:**
  - 401(a) (6% employer contribution) and 403(b) (2% match) retirement plans
  - Exceptional career advancement opportunities, recognition, and rewards
  - Corporate bonus program
- **Mission Focused:**
  - Non-profit organization supporting critical life science research
  - We give scientists the tools they need to make discoveries that improve and save lives
  - Contribute to community involvement and social responsibility

Join ATCC, where we fuel your success, well-being, and development. We're a mission-focused non-profit Equal Opportunity Employer, celebrating a century of supporting global public health. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. Shape the future of science with us.

Product Operations Specialist

Ready to shape the future of science and global health? A global nonprofit that provides trusted biological materials for science and health, **ATCC is hiring a Product Operations Specialist.**

The Product Operations Specialist drives organizational excellence through data management, process improvement, and project tracking, ensuring portfolio operations consistency, scalability, and cross-functional collaboration. This hybrid role is based in Gaithersburg, MD (or Manassas, VA) and analyzes portfolio, product, commercial, and operational data to support lifecycle decisions, portfolio prioritization, commercialization activities, and business performance across a diverse life sciences product portfolio.

**Seeking Product Operations Specialist, ideally with process improvement, project management or sales operations experience with background in business analytics and product operations.** Join ATCC and be part of a team that supports the global scientific community with trusted, authenticated biological materials.

\#LI-Hybrid

**Responsibilities**

- **Product Data:**  Organize and maintain product master data, portfolio hierarchies, and product information across enterprise systems with meticulous attention to data accuracy, consistency, and change control.
- **Portfolio Analytics:**  Evaluate portfolio, product, commercial, and operational data to identify trends, risks, opportunities, and recommendations supporting product and portfolio decisions.
- **Commercialization Support:**  Facilitate product launch and commercialization activities by tracking requirements, milestones, dependencies, and launch readiness activities.
- **Reporting & Insights:**  Create and maintain clear, well-organized reports, dashboards, and analytical tools that communicate portfolio performance, lifecycle status, commercialization activities, and operational effectiveness to stakeholders.
- **Lifecycle & Governance:**  Support lifecycle tracking, portfolio assessments, governance activities, business reviews, and prioritization discussions through analysis and decision-support materials.
- **Process Improvement & Project Tracking:**  Drive process improvements and track project milestones across cross-functional teams including Product Management, Marketing, Sales, Operations, and Customer Service, maintaining clear communication and organizational accountability throughout the portfolio lifecycle.

**Qualifications**

- Minimum Requirement: Bachelor's degree and 2 years of experience, or equivalent experience (Master's degree and 0 years, or HS Diploma and 6 years).
- Bachelor's degree and 2 years of experience, or equivalent experience (Master's degree and 0 years, or HS Diploma and 6 years) (Minimum Requirement).
- Experience analyzing portfolio, product, commercial, and operational data to identify trends, risks, opportunities, and recommendations.
- Experience maintaining product master data, portfolio hierarchies, and product information across enterprise systems while supporting data integrity and change control activities.
- Strong ability to organize and drive clear, well-structured reports, dashboards, analytical tools, and decision-support materials for portfolio and business performance reviews, demonstrating excellent communication of complex data.
- Preferred: Experience supporting commercialization activities, product launches, launch readiness reviews, and lifecycle management processes.
- Preferred: Experience with project tracking and management, process improvement initiatives, and cross-functional collaboration with demonstrated strong organizational and communication skills within a life sciences environment.

**Benefits**

The expected salary range for this position is $75,000 to $85,000 annually. Actual compensation will be determined based on experience and qualifications as well as internal equity and alignment with market data. In addition to base salary, this role may be eligible for additional incentive compensation including regular merit increases and the corporate bonus program.

**We Invest in You**

- **Health & Wellness:**
  - Comprehensive medical coverage and company paid Life Insurance, Disability Insurance, AD&D, and paid parental leave
  - Work life balance with Paid Holidays and PTO
  - Fitness and cell phone subsidies, and additional benefits such as legal services, pet insurance and additional supplemental coverage.
  - Employee Assistance Program offering around-the-clock counseling
- **Financial security:**
  - 401(a) (6% employer contribution) and 403(b) (2% match) retirement plans
  - Exceptional career advancement opportunities, recognition, and rewards
  - Corporate bonus program
- **Mission Focused:**
  - Non-profit organization supporting critical life science research
  - We give scientists the tools they need to make discoveries that improve and save lives
  - Contribute to community involvement and social responsibility

Join ATCC, where we fuel your success, well-being, and development. We're a mission-focused non-profit Equal Opportunity Employer, celebrating a century of supporting global public health. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. Shape the future of science with us.

Associate Product Manager

Ready to shape the future of science and global health? A global nonprofit that provides trusted biological materials for science and health, **ATCC is hiring an Associate Product Manager to support primary and advanced models.**  This role contributes to the planning, execution, and optimization of products and product portfolios supporting ATCC's advanced model and primary cell business. Working in a hybrid environment (4 days/week onsite) in Gaithersburg, MD or Manassas, VA, the Associate Product Manager analyzes customer, market, competitive, operational, and business information to support product strategy, commercialization activities, portfolio decisions, and lifecycle management.

**We are seeking an Associate Product Manager, ideally with product management, market analysis, or portfolio planning experience and experience supporting life sciences, bioproduction, biological materials, or related commercial environments.** Join ATCC and be part of a team that supports the global scientific community with trusted, authenticated biological materials.

\#LI-Hybrid

**Responsibilities**

- **Product lifecycle and portfolio management:**  Evaluate product lifecycle opportunities and challenges for assigned products, including product launches, portfolio optimization, product enhancements, and end-of-life planning. Recommend actions that support portfolio performance and customer needs.
- **Market, customer, and competitive analysis:**  Analyze market trends, customer feedback, competitive activity, customer adoption, and sales performance to identify opportunities, risks, and recommendations that inform product and portfolio decisions.
- **Business cases and planning:**  Develop business cases, analyses, forecasts, and recommendations that support portfolio planning, commercialization activities, product investments, and resource prioritization.
- **Roadmap, positioning, and commercialization support:**  Recommend product roadmap updates, product positioning, portfolio priorities, and lifecycle actions based on market conditions, customer needs, business objectives, and product performance data. Support go-to-market activities through analysis related to pricing, launch planning, channel considerations, and customer adoption strategies.
- **Cross-functional product initiatives:**  Coordinate cross-functional product initiatives and New Product Development activities by evaluating project status, identifying risks, recommending solutions, and facilitating alignment among Marketing, Sales, Operations, Scientific, and Technical teams.
- **Product performance and process improvement:**  Monitor and evaluate product and portfolio performance metrics, prepare product, market, competitive, and portfolio analyses, and identify improvements to product management processes, reporting, workflows, and tools.

**Qualifications**

- Minimum Requirement: Bachelor's degree and 2 years of experience, or equivalent experience (Master's degree and 0 years, or HS Diploma and 6 years).
- Ability to support departmental or organizational objectives by applying specialized skills and knowledge to specific tasks or projects with sound judgment, prioritization, and autonomy.
- Experience analyzing customer, market, competitive, operational, and business information to support product and portfolio decisions.
- Experience developing business cases, analyses, forecasts, recommendations, product documentation, training materials, sales enablement tools, or product content.
- Ability to assess customer insights, Voice of Customer feedback, market intelligence, and product-related issues to recommend corrective or improvement actions.
- Experience coordinating cross-functional initiatives with Marketing, Sales, Operations, Scientific, or Technical teams.
- Understanding or prior experience in life science industry preferred.
- Experience supporting commercialization, launch planning, pricing, product positioning, or customer adoption strategies preferred.
- Experience participating in customer meetings, conferences, webinars, or other market-facing activities preferred.

**Benefits**

The expected salary range for this position is $90,000 to $100,000 annually. Actual compensation will be determined based on experience and qualifications as well as internal equity and alignment with market data. In addition to base salary, this role may be eligible for additional incentive compensation including regular merit increases and the corporate bonus program.

**We Invest in You**

- **Health & Wellness:**
  - Comprehensive medical coverage and company paid Life Insurance, Disability Insurance, AD&D, and paid parental leave
  - Work life balance with Paid Holidays and PTO
  - Fitness and cell phone subsidies, and additional benefits such as legal services, pet insurance and additional supplemental coverage.
  - Employee Assistance Program offering around-the-clock counseling
- **Financial security:**
  - 401(a) (6% employer contribution) and 403(b) (2% match) retirement plans
  - Exceptional career advancement opportunities, recognition, and rewards
  - Corporate bonus program
- **Mission Focused:**
  - Non-profit organization supporting critical life science research
  - We give scientists the tools they need to make discoveries that improve and save lives
  - Contribute to community involvement and social responsibility

Join ATCC, where we fuel your success, well-being, and development. We're a mission-focused non-profit Equal Opportunity Employer, celebrating a century of supporting global public health. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. Shape the future of science with us.

Product Manager - Microbiology

Ready to shape the future of science and global health? A global nonprofit that provides trusted biological materials for science and health, **ATCC is hiring a remote Product Manager, Microbiology portfolio**. This Product Manager is responsible for developing and executing product strategy for ATCC's portfolio of microbiology products supporting infectious disease research, microbial genomics, microbiome research, diagnostic assay development, antimicrobial resistance, and emerging infectious diseases. The role develops marketing plans, evaluates market opportunities, manages portfolio performance, and drives growth initiatives by leveraging customer insights, competitive intelligence, and financial analysis.

**Seeking a Product Manager, ideally with a background in product and portfolio management, or life sciences and experience supporting microbiology, biotechnology, scientific products, or related research markets.**  Join ATCC and be part of a team that supports the global scientific community with trusted, authenticated biological materials

\#LI-Remote

**Responsibilities**

- **Market Research & Customer Insights:**  Conduct interviews and surveys with current and potential customers to identify market needs and inform product roadmap development. Gather and analyze voice-of-the-market data, win/loss insights, and market research to support strategic decision-making.
- **Portfolio Strategy & Planning:**  Develop and maintain strategic plans that include goals, objectives, timelines, budgets, forecasts, and portfolio management approaches designed to support revenue growth and competitive advantage.
- **Business Opportunity Analysis:** Research and evaluate business opportunities, potential markets, and product concepts. Assess strategic and financial value and provide recommendations for new products and portfolio enhancements.
- **New Product Introduction:**  Lead the new product introduction stage-gate process as part of a cross-functional team. Collaborate with strategy, product development, operations, quality assurance, marketing, and sales to develop new products or enhance existing offerings.
- **Performance & Financial Management:** Measure product line performance against budget and report results. Monitor financial performance and support actions that align with portfolio growth objectives.
- **Product Lifecycle & Competitive Management:** Monitor market trends, competitive activity, pricing, packaging, value strategies, and profitability throughout the product lifecycle. Routinely assess portfolio breadth and depth to maintain a robust offering.

**Qualifications**

- Minimum Requirement: Bachelor's degree and 8 years of experience, or equivalent experience (Master's degree and 6 years, PhD and 3 years, or HS Diploma and 12 years).
- Demonstrated ability to manage assigned product lines, analyze market opportunities, and execute portfolio growth strategies while providing direction, guidance, and support on projects within an area of expertise.
- Experience conducting customer interviews, surveys, win/loss analysis, and market research to identify market needs and growth opportunities.
- Ability to analyze competitive, technology, regulatory, and financial data and develop strategic recommendations.
- Experience developing strategic plans, budgets, forecasts, and portfolio management strategies that support revenue growth objectives.
- Experience leading cross-functional initiatives involving product development, operations, quality assurance, marketing, and sales.
- **Preferred: Experience supporting microbiology focused product portfolio management within life sciences, biotechnology, scientific products, or related technical markets.**
- **Preferred: Experience with new product commercialization, product lifecycle management, and market-driven product roadmap development.**

**Benefits**

The expected salary range for this position is $115,000 - $130,000 annually. Actual compensation will be determined based on experience and qualifications as well as internal equity and alignment with market data. In addition to base salary, this role may be eligible for additional incentive compensation including regular merit increases and the corporate bonus program.

**We Invest in You**

- **Health & Wellness:**
  - Comprehensive medical coverage and company paid Life Insurance, Disability Insurance, AD&D, and paid parental leave
  - Work life balance with Paid Holidays and PTO
  - Fitness and cell phone subsidies, and additional benefits such as legal services, pet insurance and additional supplemental coverage.
  - Employee Assistance Program offering around-the-clock counseling
- **Financial security:**
  - 401(a) (6% employer contribution) and 403(b) (2% match) retirement plans
  - Exceptional career advancement opportunities, recognition, and rewards
  - Corporate bonus program
- **Mission Focused:**
  - Non-profit organization supporting critical life science research
  - We give scientists the tools they need to make discoveries that improve and save lives
  - Contribute to community involvement and social responsibility

Join ATCC, where we fuel your success, well-being, and development. We're a mission-focused non-profit Equal Opportunity Employer, celebrating a century of supporting global public health. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. Shape the future of science with us.

Product Manager - Media & Reagents

Ready to shape the future of science and global health? A global nonprofit that provides trusted biological materials for science and health, **ATCC is hiring a remote Product Manager – Media & Reagents.** This role is responsible for developing and executing product strategy for a portfolio of cell culture media, sera, supplements, reagents, and products supporting cell lines and specialty cell culture applications. Serving as the business owner for the portfolio, this position translates customer needs, market insights, and scientific trends into actionable product roadmaps, drives portfolio growth, and supports new product development aligned with ATCC's mission.

Seeking a Product Manager – Media & Reagents, ideally with a background in life sciences and experience supporting cell culture, biological products, reagents, or research applications. This role is remote with a preference for local candidates. Join ATCC and be part of a team that supports the global scientific community with trusted, authenticated biological materials.

**Responsibilities**

- **Portfolio Strategy & Roadmap Management:**  Develop and execute product strategies aligned with business objectives and customer needs. Own and maintain a three-year product roadmap, defining product vision, value proposition, positioning, and growth priorities for assigned portfolios.
- **Customer & Market Insights:** Develop a deep understanding of customer workflows, applications, and unmet needs. Translate customer insights into product requirements and roadmap priorities through analysis of market trends, customer feedback, competitive offerings, and industry developments.
- **Portfolio Performance & Growth:**  Monitor portfolio performance and recommend actions to maximize growth. Identify opportunities to expand existing products, applications, and market reach while supporting long-term portfolio health.
- **New Product Development:** Lead cross-functional New Product Development (NPDI) initiatives and guide products through various stages of the product lifecycle. Collaborate across functions to align development activities with customer and business requirements.
- **Product Launch & Commercialization:**  Drive successful product launches through cross-functional coordination. Support commercialization efforts through product positioning, business case development, and launch planning.
- **Pricing & Competitive Strategy:**  Develop pricing strategies and evaluate competitive market dynamics. Use market and customer insights to strengthen product positioning and portfolio value.

**Qualifications**

- Minimum Requirement: Bachelor's degree and 8 years of experience, or equivalent experience (Master's degree and 6 years, PhD and 3 years, or HS Diploma and 12 years).
- Demonstrated ability to manage product portfolios, balance strategic and commercial priorities, and influence cross-functional teams within a matrix organization.
- 3–5 years of experience in Product Management, Product Marketing, Portfolio Management, Business Development, or related life science industry roles.
- Experience with biological products, reagents, cell culture, microbiology, molecular biology, or reference materials.
- Experience managing products through various stages of the product lifecycle and developing business cases, product requirements, or commercialization plans.
- Strong understanding of life science research markets, customer applications, and scientific workflows.
- Strong analytical, problem-solving, written, verbal, and presentation communication skills.
- Ability to interpret scientific information and translate it into business strategy.
- Preferred: Master's degree (MS) or MBA.
- Preferred: Experience supporting cell culture media, sera, supplements, reagents, or specialty cell culture applications.
- Preferred: Experience leading cross-functional product development and commercialization initiatives in the life sciences industry.

**Benefits**

The expected salary range for this position is $115,000 - $130,000 annually. Actual compensation will be determined based on experience and qualifications as well as internal equity and alignment with market data. In addition to base salary, this role may be eligible for additional incentive compensation including regular merit increases and the corporate bonus program.

**We Invest in You**

- **Health & Wellness:**
  - Comprehensive medical coverage and company paid Life Insurance, Disability Insurance, AD&D, and paid parental leave
  - Work life balance with Paid Holidays and PTO
  - Fitness and cell phone subsidies, and additional benefits such as legal services, pet insurance and additional supplemental coverage.
  - Employee Assistance Program offering around-the-clock counseling
- **Financial security:**
  - 401(a) (6% employer contribution) and 403(b) (2% match) retirement plans
  - Exceptional career advancement opportunities, recognition, and rewards
  - Corporate bonus program
- **Mission Focused:**
  - Non-profit organization supporting critical life science research
  - We give scientists the tools they need to make discoveries that improve and save lives
  - Contribute to community involvement and social responsibility

Join ATCC, where we fuel your success, well-being, and development. We're a mission-focused non-profit Equal Opportunity Employer, celebrating a century of supporting global public health. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. Shape the future of science with us.

United States Pharmacopeia

Senior Marketing Manager

**Description**

**Who is USP?**

The U.S. Pharmacopeial Convention (USP) is an independent scientific organization that collaborates with the world’s leading health and science experts to develop rigorous quality standards for medicines, dietary supplements, and food ingredients. At USP, we believe that scientific excellence is driven by a commitment to fairness, integrity, and global collaboration. This belief is embedded in our core value of Passion for Quality and is demonstrated through the contributions of more than 1,300 professionals across twenty global locations, working to strengthen the supply of safe, high-quality medicines worldwide.

At USP, we value inclusive scientific collaboration and recognize that attracting diverse expertise strengthens our ability to develop trusted public health standards. We foster an organizational culture that supports equitable access to mentorship, professional development, and leadership opportunities. Our partnerships, standards, and research reflect our belief that ensuring broad participation in scientific leadership results in stronger, more impactful outcomes for global health.

USP is proud to be an equal employment opportunity employer (EEOE) and is committed to ensuring fair, merit-based selection processes that enable the best scientific minds—regardless of background—to contribute to advancing public health solutions worldwide. We provide reasonable accommodations to individuals with disabilities and uphold policies that create an inclusive and collaborative work environment.

**Note:**

As part of the recruitment process, USP's Global Talent Acquisition team may contact candidates through a variety of communication channels, including Microsoft Teams, telephone, email, and WhatsApp (voice calls and text messages). These communications may be used to schedule interviews, provide updates on application status, discuss career opportunities, and answer questions about employment with USP.

To help ensure timely communication, candidates are encouraged to keep their contact information current and to engage only with individuals who clearly identify themselves as authorized USP representatives. USP will never request payment, banking details, or other financial information as part of the hiring process.

**Fraud Alert:**

USP is committed to protecting job seekers from recruitment fraud. Legitimate employment-related communications will come only from authorized USP representatives. If you are unsure whether a communication is authentic, please verify it through USP’s official careers website before sharing personal information.

**Brief Job Overview**

This is a key role in developing and leading programs campaigns and projects to foster the growth and impact of USP in Asia Pacific (APAC) through increasing the adoption of USP documentary standards and reference standards. The Marketing Manager works closely with all team members across the different functions within APAC and globally to ensure the success of our marketing programs and campaigns, events, and other special projects. The position requires creative problem-solving, superior multitasking and organizational ability, meticulous attention to detail, and strong oral and written communication skills. The ideal candidate is an enthusiastic self-starter with the passion and desire to grow within an exciting environment. This role will be based in Indonesia.

**How will YOU create impact here at USP?**

As part of our mission to advance scientific rigor and public health standards, you will play a vital role in increasing global access to high-quality medicines through public standards and related programs. USP prioritizes scientific integrity, regulatory excellence, and evidence-based decision-making to ensure health systems worldwide can rely on strong, tested, and globally relevant quality standards.

Additionally, USP’s People and Culture division, in partnership with the Equity Office, invests in leadership and workforce development to equip all employees with the skills to create high-performing, inclusive teams. This includes training in equitable management practices and tools to promote engaged, collaborative, and results-driven work environments.

**The (Senior) Marketing Manager has the following responsibilities:**

- Leads and works primarily with Strategic Customer Development, Program Units and Scientific Affairs teams to oversee the development and planning and execution of marketing campaigns and events. These include digital marketing, roadshows, user forums, Quality Hour, workshops and education programs.
- Co-ordination with relevant functions and external partners for marketing materials, collaterals, registration, surveys, feedback reports and moderation of meetings.
- Working with Strategic Customer Development, Scientific Affairs, Government Affairs and other relevant functions to develop, conceptualize and actualize strategic collaborations with external stakeholders including industry, regulators, academia and industry associations to achieve business goals.
- Oversee program execution by establishing program timelines and managing resources and budget to ensure activities / tasks are on track to meet goals and deadlines.
- Business analytics : Harness external and internal data resources to provide analysis and reports for the various functions for strategizing, planning and monitoring progress and performance, and aligning analyses to enterprise level methodology and best practices. These includes dashboards for monthly and quarterly business reviews and in-line revenue and other reports as and when needed.
- Lead or co-ordinate the special programs and projects, through effective collaboration techniques and project management best practices. Programs and projects include and not limited to portfolio strategies, pricing programs, pharmacopeial collaborations, channel assessments, market landscaping and assessment for new products and offerings.
- Ensures strategic synergies and consistency between APAC region and other USP offices, including USP-Global and Regional offices, ensuring close collaboration and alignment among various counterparts.
- Travel can be up to 30-50%.

**Key Competencies**

- Exceptional oral and written communication skills and comfort with public speaking.
- Ability to gather, analyze, and interpret data to present ideas, conclusions, and factual data in clear and concise written and oral formats.
- High proficiency using Microsoft Office / Google Docs.
- Ability to prioritize and execute tasks independently.
- Strong organizational skills and meticulous attention to detail.
- Excellent interpersonal, communications, and planning skills required.
- Self-motivated, bias towards actions and be results oriented.
- Collaborative within various teams and successful track record working in a complex global, matrix and fast-paced multi-task environment.
- Experience in utilizing digital media for outreach campaign.

**Who is USP Looking For?**

The successful candidate will have a demonstrated understanding of our mission, commitment to excellence through inclusive and equitable behaviors and practices, ability to quickly build credibility with stakeholders, along with the below competencies and experience

**Qualifications:**

- Bachelor's degree in Business or a related science field required. An MBA is a plus.
- Project Management Professional Certification is a plus or relevant field.

**Additional Desired Preferences**

- Commercial experience in sales, marketing, and market development roles.
- Knowledge and understanding of the biotech and pharma industries with established contacts within the research, lab management and product development departments.
- Scientific background / understanding of analytical science coupled with successful sales track record strongly preferred.

**Supervisory Responsibilities**

None, this is an individual contributor role.

**Benefits**

USP provides the benefits to protect yourself and your family today and tomorrow. From company-paid time off and comprehensive healthcare options to retirement savings, you can have peace of mind that your personal and financial well-being is protected.

Note: USP does not accept unsolicited resumes from 3rd party recruitment agencies and is not responsible for fees from recruiters or other agencies except under specific written agreement with USP.

**Job Category** Sales & Marketing

**Job Type** Full-Time

Other Non-US

Director, Strategic Customer Development- NORAM (Remote)

**Description**

**Who is USP?**

The U.S. Pharmacopeial Convention (USP) is an independent scientific organization that collaborates with the world’s leading health and science experts to develop rigorous quality standards for medicines, dietary supplements, and food ingredients. At USP, we believe that scientific excellence is driven by a commitment to fairness, integrity, and global collaboration. This belief is embedded in our core value of Passion for Quality and is demonstrated through the contributions of more than 1,300 professionals across twenty global locations, working to strengthen the supply of safe, high-quality medicines worldwide.

At USP, we value inclusive scientific collaboration and recognize that attracting diverse expertise strengthens our ability to develop trusted public health standards. We foster an organizational culture that supports equitable access to mentorship, professional development, and leadership opportunities. Our partnerships, standards, and research reflect our belief that ensuring broad participation in scientific leadership results in stronger, more impactful outcomes for global health.

USP is proud to be an equal employment opportunity employer (EEOE) and is committed to ensuring fair, merit-based selection processes that enable the best scientific minds—regardless of background—to contribute to advancing public health solutions worldwide. We provide reasonable accommodations to individuals with disabilities and uphold policies that create an inclusive and collaborative work environment.

**Brief Job Overview**

The Director, Strategic Customer Development, North America is a senior level Sales position leading commercial strategy execution for USP portfolio of standards in North America. Reporting to the Vice President, Global Business Development and Regional Manager North America, this role is responsible for driving revenue growth in the largest and most strategic region, expanding market presence, and accelerating USP’s impact across the North America Pharmaceutical Industry.

As a commercial leader, you will oversee sales operations and distribution channels across North America Region and will be accountable for meeting revenues and units growth annual targets. You will lead a geographically dispersed sales team, foster high-level customer relationships, and collaborate cross-functionally with other customer facing functions leadership to deliver exceptional customer experience and achieve commercial objectives.

You will lead creation and execution of business plans to position USP portfolio of standards for long term growth. Your focus and the one of your team will be on identifying, understanding and supporting resolution of key quality challenges that developers and manufacturers of pharmaceutical drugs are routinely facing.

The successful candidate will be results driven, with a passion for building high-performance organizations. They will enjoy working with people collaboratively, strengthening customer relationships, and developing their network in the pharmaceutical community across North America.

We are searching for a person who wants to grow and develop their own career, a commercial leader with a passion for opening new doors and creating new opportunities.

**This is a remote position and requires a primary residence in one of the following US states: MD, VA, WV, DC, PA, MI, KS, FL, NC, MI, IL, MN, or in Canada. This role requires up to 60% domestic travel. This is a supervisory level position with team reporting across North America.**

**How will YOU create impact here at USP?**

As part of our mission to advance scientific rigor and public health standards, you will play a vital role in increasing global access to high-quality medicines through public standards and related programs. USP prioritizes scientific integrity, regulatory excellence, and evidence-based decision-making to ensure health systems worldwide can rely on strong, tested, and globally relevant quality standards.

Additionally, USP’s People and Culture division, in partnership with the Equity Office, invests in leadership and workforce development to equip all employees with the skills to create high-performing, inclusive teams. This includes training in equitable management practices and tools to promote engaged, collaborative, and results-driven work environments.

**The Director, Strategic Customer Development, North America, has the following responsibilities:**

**Revenue Growth & Market Expansion:**

- Drive achievement of global revenue and unit growth targets across all North America, ensuring sustainable long-term growth.
- Lead development and execution of strategic accounts plans across North America to protect existing revenues, identify and capture new growth opportunities, and accelerate new customer acquisition through direct and distribution sales channels.
- Support team members and (if appropriate) lead commercial negotiations for multi-year supply agreements at strategic accounts.
- Identify and unlock opportunities in emerging therapeutic areas and high-growth markets, to position USP as the standard setting organization leader in the pharmaceutical market in North America.

**Customer Engagement:**

- Cultivate and strengthen senior-level customer relationships, positioning USP as a trusted advisor to pharmaceutical developers and manufacturers.
- Create User Forums, Quality Hours, Workshops and Webinars of topics of key interest to our customers alongside with Scientific Affairs, Science leads and Regulatory Affairs to showcase offerings and the USP value proposition.
- Build strong, collaborative partnerships with regional distributors, ensuring alignment through training, shared resources, and joint customer engagement.
- Partner with customers to understand and help address critical quality challenges in drugs development and manufacturing.
- Represent USP at industry conferences, trade associations, and professional forums, elevating the organization’s visibility and influence.

**Data-Driven Insights & Market Intelligence:**

- Lead the use of Salesforce CRM and data analytics to manage sales opportunities pipeline, track business performance, and drive accountability across the regional Sales team.
- Analyze and interpret sales data—direct and through distributors—to identify revenue opportunities and provide monthly and quarterly business reviews to USP leadership team.
- Monitor industry trends, regulatory dynamics, and competitive developments to anticipate customer needs and adjust commercial strategies accordingly.
- Gather and consolidate market and customer feedback, providing actionable recommendations to Global Marketing and Strategy teams.

**Team Leadership & Cross-Functional Collaboration:**

- Lead and develop a high-performing regional sales team including 6 Strategic Customer Development managers, 2 Inside Sales Account managers and one Sales Development Associate, fostering a culture of excellence, accountability, and growth.
- Partner with other customer facing functions leaders within the organization (Scientific Affairs, Customer Service, Technical Service, Pricing, Finance, Marketing.) to deliver a seamless and differentiated customer experience.
- Create points of intersection with peers (SCD Leads) in other USP Regions, to benchmark activities, learn from each other and foster a culture of learning and continuous improvement across North America team. Travel up to 60% of your time to engage customers, support regional team members, and expand USP’s presence across North America.

**Strategic Leadership & Organizational Effectiveness:**

- Accountable for defining and executing the North America Strategic Customer Development commercial strategy, establishing annual business priorities, operating objectives, and performance measures aligned with USP's growth objectives.
- Act as a key strategic advisor to the Vice President on North America commercial growth opportunities and organizational effectiveness.
- Drive a high-performance culture through effective leadership, performance management, coaching, accountability, and employee development.
- Oversee territory alignment, customer segmentation, and resource allocation decisions across the region to maximize commercial performance and business impact.
- Serve as the primary commercial leader for North America, representing regional priorities to senior and executive leadership and providing strategic recommendations on market opportunities, and growth.

**Who is USP Looking For?**

The successful candidate will have a demonstrated understanding of our mission, commitment to excellence through inclusive and equitable behaviors and practices, ability to quickly build credibility with stakeholders, along with the following competencies and experience:

- A commercial leader with 10+ years of experience in Sales and at least 5 years of progressive sales leadership experience, ideally in the life sciences or related industry.
- Bachelor's degree in a life sciences discipline (preferably analytical chemistry, biochemistry, biology, biotechnology).
- 5+ years of people management experience.
- Experience using CRM platform (preferably Salesforce) and data analytical platform (e.g. Tableau) is required.
- Proven track record of driving revenue growth, consistently achieving sales targets and leading a geographically dispersed sales team.
- Deep understanding of the pharmaceutical market, customer needs, and commercial dynamics.
- Passion for building high-performance teams and organizations.
- Ability to listen and gather customer/stakeholder insights and respond with creative solutions.
- Strong problem-solving skills with customer-centric approach.
- Strong relationship-builder with the ability to influence senior decision-makers across global organizations.
- Ability to gain customer confidence and build long-term relationships.
- Entrepreneurial mindset with the drive to open new doors and create new opportunities.
- Proficiency with data analytical platform (e.g. Tableau) and CRM (e.g. Salesforce).
- Bias to action and results driven with a track record of successful outcomes.
- Excellent interpersonal skills, presentation, communications skills.
- Ability and desire to work well with diverse employees and customers in a cooperative and friendly manner.

**Additional Desired Preferences**

- Master’s degree preferred in either business or science with an MBA. Education and training in pharmaceutical sciences and business are highly desired.
- Experience with regulatory, clinical development, quality assurance, GMP in pharmaceutical market environment.
- Existing network of decision makers in the Northa American pharmaceutical market, such as manufacturers, trade associations and/or retailers.

**Supervisory Responsibilities**

Yes, team of 9+ across North America region.

**Benefits**

USP provides the benefits to protect yourself and your family today and tomorrow. From company-paid time off and comprehensive healthcare options to retirement savings, you can have peace of mind that your personal and financial well-being is protected.

**Compensation**

Base Salary Range (for US based): USD $171,833.00 – $243,289.00 annually.

Target Annual Bonus: % Varies based on level of role.

Individual compensation packages are based on various factors unique to each candidate’s skill set, experience, qualifications, equity, and other job-related reasons.

**_Note: USP does not accept unsolicited resumes from 3rd party recruitment agencies and is not responsible for fees from recruiters or other agencies except under specific written agreement with USP._**

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

**Job Category** Sales & Marketing

**Job Type** Full-Time

Product Quality Director - Hybrid Modalities

**Join Amgens Mission of Serving Patients**

At Amgen, if you feel like youre part of something bigger, its because you are. Our shared missionto serve patients living with serious illnessesdrives all that we do.

Since 1980, weve helped pioneer the world of biotech in our fight against the worlds toughest diseases. With our focus on four therapeutic areas Oncology, Inflammation, General Medicine, and Rare Disease we reach millions of patients each year. As a member of the Amgen team, youll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives.

Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, youll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career.

**Product Quality Director - Hybrid Modalities**

**What you will do**

Lets do this. Lets change the world. In this vital role you will be the champion for a product team as the Product Quality Leader (referred to as PQL), providing technical expertise, strategic and project leadership to the Product Quality (PQ) organization. The PQL has responsibility for working with PQ staff and executive leadership, International Quality, Quality Control, Contract Manufacturing Quality, Regulatory, Process Development, Quality Assurance, and other functional areas on the resolution of issues associated with process/manufacturing, in process controls, analytical methods, specifications, comparability, stability, reference standards, importation testing, investigations, change control, regulatory submissions and inspections. The PQL has responsibility for inspiring change to implement operationally efficient processes and corporate alignment across international sites. As a leader in Product Quality, the successful candidate is expected to have experience, knowledge and understanding of large and small molecule development and commercial lifecycle maintenance, product stability programs, CMC regulatory filings, risk assessment, and Amgen Quality Management Systems.

Amgen offers the opportunity to be at the interface between research, global development and manufacturing to ensure that our molecules become medicines. Many of the technologies were employing are not only new to Amgen but are new to the industry as a whole. Help us to pave new roads for helping patients.

This role is directly responsible for the product quality and related activities (e.g., comparability, specifications, stability, annual product review) in support of the Product Development Team (PDT). The PQL provides scientific oversight for the product quality of pivotal and/or commercial product(s) including timely product data review, ownership of GMP documents and regulatory filing sections, execution of transactions in relevant GMP system, and support for regulatory audits and responses to questions. The individual is directly responsible for leading a Product Quality Team (PQT), including oversight of the product stability programs, providing indirect staff management and guidance to members of the PQT.

**Key Responsibilities include:**

- Provide effective, cross-functional quality leadership, and manage multiple, complex long-term PDT deliverables for hybrid modality programs (such as ADCs), including actions required for the PQT/APR; specification, comparability, and stability programs; site and method transfers; product quality impact statements for NCs; and PQ owned regulatory filing sections and RTQs
- Provide expertise in science and risk-based evaluation of complex processes and product quality data, including ability to develop patient-oriented strategies that account for business needs and/or provide novel solutions to complex issues
- Demonstrate proficiency in oral and written communication of complex information to Amgen leadership, peers and regulatory agencies including communications associated with inspectional activities
- Demonstrate proficiency in knowledge of cGMP and international regulatory expectations
- Understand and respond to the impact of emerging scientific/technical trends and their implications for Amgen
- Actively mentor new and existing team members to develop Product Quality core skills

**What we expect of you**

We are all different, yet we all use our unique contributions to serve patients. The professional we seek is a self-starter with these qualifications.

**Basic Qualifications:**

- Doctorate Degree & 4 years of Quality, Operations, Scientific, or Manufacturing experience OR
- Master's Degree & 7 years of Quality, Operations, Scientific, or Manufacturing experience OR
- Bachelor's Degree & 9 years of Quality, Operations, Scientific, or Manufacturing experience

**Preferred Qualifications:**

- Advanced degree in chemistry, biochemistry, biology, or a related biotechnology sciences field
- Expertise in the areas of large and small molecule and bioconjugate development, analytical testing, and industry regulations
- 8+ years of pharmaceutical experience with increasing responsibility in quality, analytical development, process development, pharmaceutics, regulatory, or manufacturing environment experience
- 6+ years working in a regulated environment (direct GMP)
- 4 years experience managing people and/or leadership experience leading teams, projects, programs, or directing the allocation or resources
- 2+ years experience as a technical expert or product champion
- 1+ years of experience with authoring or review of regulatory filing or similar regulatory documentation.
- 1+ years of experience supporting non-conformance investigations, authoring, reviewing and defending critical product impacting non-conformances
- Experience in Project Management in support of product development
- Knowledge of protein and small molecule quality, compliance and regulatory requirements
- Knowledge of analytical techniques used for small molecule and protein product quality control
- Understanding of drug substance and drug product development and manufacturing
- Strong leadership and management skills
- General knowledge of cGMP and filing regulations, practices, and trends pertaining to the manufacture and testing of pharmaceuticals
- Previous experience working on a cross-functional team in a matrix environment
- Excellent written and verbal communication skills, including facilitation and presentation skills

**What you can expect of us**

As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, well support your journey every step of the way.

The expected annual salary range for this role in the U.S. (excluding Puerto Rico) is posted. Actual salary will vary based on several factors including but not limited to, relevant skills, experience, and qualifications.

In addition to the base salary, Amgen offers a Total Rewards Plan, based on eligibility, comprising of health and welfare plans for staff and eligible dependents, financial plans with opportunities to save towards retirement or other goals, work/life balance, and career development opportunities that may include:

- A comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts
- A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan
- Stock-based long-term incentives
- Award-winning time-off plans
- Flexible work models, including remote and hybrid work arrangements, where possible

**Apply now and make a lasting impact with the Amgen team.**

**careers.amgen.com**

In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

**Application deadline**

Amgen does not have an application deadline for this position; we will continue accepting applications until we receive a sufficient number or select a candidate for the position.

**Sponsorship**

Sponsorship for this role is not guaranteed.

As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of ethical, committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together, we compete in the fight against serious disease.

Amgen is an Equal Opportunity employer. We make all employment decisions without regard to race, color, religion, sex or any other characteristic protected by applicable law.

We provide reasonable accommodations to applicants and employees with disabilities, consistent with legal requirements. Please contact us to request accommodation.

Principal Product Quality Leader (Synthetics)

Join Amgens Mission of Serving Patients

At Amgen, if you feel like youre part of something bigger, its because you are. Our shared missionto serve patients living with serious illnessesdrives all that we do.

Since 1980, weve helped pioneer the world of biotech in our fight against the worlds toughest diseases. With our focus on four therapeutic areas Oncology, Inflammation, General Medicine, and Rare Disease we reach millions of patients each year. Amgen is advancing a broad and deep pipeline of medicines to treat cancer, heart disease, inflammatory conditions, rare diseases, and obesity and obesity-related conditions. As a member of the Amgen team, youll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives.

Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, youll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career.

**Principal Product Quality Leader (Synthetics)**

**What you will do**

Lets do this. Lets change the world. In this vital role you will provide technical expertise and product leadership to the Product Quality organization. As a product expert in Quality, the Principal Product Quality Leader has responsibility for working with Product Quality Leaders, International Quality, Quality Control, Regulatory, Process Development, Quality Assurance and other departments on projects, issue resolution, and investigations associated with product manufacturing, in-process controls, analytical methods, specifications, stability, reference standards, importation testing, change control, regulatory submissions and inspections.

Amgen offers the opportunity to be at the interface between research, global development and manufacturing to ensure that our molecules become medicines. Many of the technologies were employing are not only new to Amgen but are new to the industry as a whole. Help us to pave new roads for helping patients.

This role will support one or more of Amgen's synthetic products. The individual will provide technical expertise and project support to the relevant Product Quality Team(s) to develop, implement, and manage strategy for Quality to meet the Product Development Team goals. The individual will be directly responsible for Product Quality related tasks including ownership, authoring and review of GMP and regulatory documents, execution of transactions in relevant GMP systems (change control, data systems, etc), and product data management, including comparability assessments, annual product reviews, and product quality risk assessments. In addition, the candidate will be expected to play a role in supporting Product Quality initiatives intended to ensure the overall product health. This role is preferred to be on site at one our Amgen locations, remote will be considered if applicable.

**Key Responsibilities include:**

- Provide effective, cross-functional quality leadership, and support PDT deliverables for late phase and commercial synthetic programs, including actions required for the PQT, APR, specification, comparability, and stability programs; site and method transfers; product quality impact statements for NCs; and PQ owned regulatory filing sections and RTQs
- Support science and risk-based evaluation of complex process and product quality data, including ability to develop patient-oriented strategies that account for business needs and/or provide novel solutions to complex issues
- Demonstrate proficiency in oral and written communication of complex information to Product Quality leadership, peers and regulatory agencies
- Demonstrate proficiency in knowledge of cGMP and international regulatory expectations

**What we expect of you**

We are all different, yet we all use our unique contributions to serve patients. The dedicated professional we seek is a collaborative partner with these qualifications.

**Basic Qualifications:**

- Doctorate degree & 2 years of Quality, Operations, Scientific, or Manufacturing experience OR
- Masters degree & 4 years of Quality, Operations, Scientific, or Manufacturing experience OR
- Bachelors degree & 6 years of Quality, Operations, Scientific, or Manufacturing experience OR
- Associate's degree and 10 years of Quality, Operations, Scientific or Manufacturing experience OR
- High School Diploma/GED and 12 years of Quality, Operations, Scientific or Manufacturing experience

**Preferred Qualifications:**

- B.S. or advance degree in chemistry, biochemistry, biology, or a related pharmaceutical sciences field and experience with increasing responsibility in a quality, analytical development, process development, pharmaceutics, regulatory, or manufacturing environment
- 6+ years working in a regulated environment (either direct GMP or technical support)
- 1+ year experience with authoring or review of market applications, IND, supplements or similar regulatory documentation
- 1+ year experience supporting non-conformance investigations, authoring, reviewing and defending critical product impacting non-conformances
- Experience in Project Management in support of pharmaceutical development
- Understanding of synthetic pharmaceutical bulk and drug product development, manufacturing, and analytical techniques
- General knowledge of cGMP and US & international filing regulations, practices, and trends pertaining to the manufacture and testing of pharmaceuticals and/or biopharmaceuticals
- Experience working on a cross-functional team in a matrix environment
- Excellent written and verbal communication skills, including facilitation and presentation skills
- A strong foundation in chemistry and experience with new synthetic modalities/ technologies such as peptides, siRNA, new extended release formulations, and or combination products is a plus

**What you can expect of us**

As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, well support your journey every step of the way.

The expected annual salary range for this role in the U.S. (excluding Puerto Rico) is posted. Actual salary will vary based on several factors including but not limited to, relevant skills, experience, and qualifications.

In addition to the base salary, Amgen offers a Total Rewards Plan, based on eligibility, comprising of health and welfare plans for staff and eligible dependents, financial plans with opportunities to save towards retirement or other goals, work/life balance, and career development opportunities that may include:

- A comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts
- A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan
- Stock-based long-term incentives
- Award-winning time-off plans
- Flexible work models where possible. Refer to the Work Location Type in the job posting to see if this applies.

Apply now and make a lasting impact with the Amgen team.

**careers.amgen.com**

In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

Application deadline

Amgen does not have an application deadline for this position; we will continue accepting applications until we receive a sufficient number or select a candidate for the position.

Sponsorship

Sponsorship for this role is not guaranteed.

As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together, we compete in the fight against serious disease.

Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other basis protected by applicable law.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.