Marketing

United States Pharmacopeia

Senior Director, Global Go-to-Market

**Description**

**Who is USP?**

The U.S. Pharmacopeial Convention (USP) is an independent scientific organization that collaborates with the world’s leading health and science experts to develop rigorous quality standards for medicines, dietary supplements, and food ingredients. At USP, we believe that scientific excellence is driven by a commitment to fairness, integrity, and global collaboration. This belief is embedded in our core value of Passion for Quality and is demonstrated through the contributions of more than 1,300 professionals across twenty global locations, working to strengthen the supply of safe, high-quality medicines worldwide.

At USP, we value inclusive scientific collaboration and recognize that attracting diverse expertise strengthens our ability to develop trusted public health standards. We foster an organizational culture that supports equitable access to mentorship, professional development, and leadership opportunities. Our partnerships, standards, and research reflect our belief that ensuring broad participation in scientific leadership results in stronger, more impactful outcomes for global health.

USP is proud to be an equal employment opportunity employer (EEOE) and is committed to ensuring fair, merit-based selection processes that enable the best scientific minds—regardless of background—to contribute to advancing public health solutions worldwide. We provide reasonable accommodations to individuals with disabilities and uphold policies that create an inclusive and collaborative work environment.

**Brief Job Overview**

The Global Go‑to‑Market Senior Director is responsible for designing, implementing, and governing a unified global commercial operating model across direct and indirect channels. This role leads the transformation of how we engage with customers and distributors worldwide, ensuring consistency, efficiency, and strategic alignment across regions. The role operates as a peer to the VP Global SCD and works hand in hand with the Global SCD VP to align strategy, governance, and execution globally.

The position requires a senior commercial leader who can navigate a complex matrix organization, influence senior stakeholders, negotiate with diverse distributors, and drive clarity in markets where go‑to‑market models vary significantly. The successful candidate will bring a strong strategic mindset paired with hands‑on execution capability, enabling the company to scale effectively and grow market share globally.

**How will YOU create impact here at USP?**

As part of our mission to advance scientific rigor and public health standards, you will play a vital role in increasing global access to high-quality medicines through public standards and related programs. USP prioritizes scientific integrity, regulatory excellence, and evidence-based decision-making to ensure health systems worldwide can rely on strong, tested, and globally relevant quality standards.

Additionally, USP’s People and Culture division, in partnership with the Equity Office, invests in leadership and workforce development to equip all employees with the skills to create high-performing, inclusive teams. This includes training in equitable management practices and tools to promote engaged, collaborative, and results-driven work environments.

**The Senior Director, Global Go‑to‑Market has the following responsibilities:**

Global GTM Strategy & Governance:

- Develop and own the global go‑to‑market strategy across direct and indirect channels, in conjunction with the Region Managers, to ensure alignment with local market realities and commercial priorities.
- Partner with PROpS leadership, with the VP Global Sales, to ensure the GTM strategy supports broader operational and commercial objectives.
- Recommend the optimal operating model for each country based on market maturity, customer needs, cost‑to‑serve, and strategic priorities.
- Establish a global GTM governance framework to ensure alignment, transparency, and accountability across regions.

Distributor & Channel Optimization:

- Segment and prioritize the global distributor network based on value, capability, and strategic fit.
- Define partnership models, performance expectations, and incentive structures that drive growth and market share expansion.
- Lead complex negotiations with distributors (including commercial terms, exclusivity, service levels, and transition plans) in conjunction with the Regional Managers to ensure alignment with local market dynamics and strategic priorities.
- Own the relationship with any global or super‑regional distributor and be accountable for their commercial performance and overall results.
- Identify opportunities to consolidate, upgrade, or exit low‑value distributor relationships.

Commercial Execution & Enablement

- Provide country and regional sales teams with tools, frameworks, and decision support related to route-to-customer options only (e.g., direct, distributor, transfer-order / back-to-back, or hybrid models). The role does not prescribe which option is most relevant in each case; instead, it equips sales teams with clear choices so they can guide customers toward the most suitable and efficient purchasing path.
- Provide country and regional teams with the tools and frameworks needed to monitor distributor performance (including financial health and cash‑flow indicators) and, in cooperation with Finance, balance risk and opportunity to maximize revenue while ensuring business continuity.
- Ensure landed cost, delivery time, and margin implications are understood and optimized across channels.
- Collaborate with VP Global SCD, Supply Chain, Finance, Legal, Digital, and Customer Service to ensure GTM models are operationally feasible and scalable.
- Support the expansion of direct sales where strategically appropriate.

Matrix Leadership & Stakeholder Alignment:

- Align country organizations together with the VP Global SCD and headquarters on GTM strategy, priorities, and execution plans.
- Influence senior stakeholders across PROpS, Commercial, Operations, and Finance to drive adoption and resolve conflicts.
- Serve as the global escalation point for distributor‑related commercial challenges.
- Build strong relationships with regional leaders to ensure local realities are reflected in global GTM strategy.

Performance Management & Continuous Improvement:

- Define KPIs and dashboards to measure distributor performance, channel profitability, and GTM effectiveness.
- Monitor market dynamics and recommend modifications to GTM models as needed to maintain competitiveness.
- Lead continuous improvement initiatives to simplify processes, reduce friction, and enhance customer experience.
- Ensure compliance with global standards while allowing for local flexibility where needed.

**Who is USP Looking For?**

The successful candidate will have a demonstrated understanding of our mission, commitment to excellence through inclusive and equitable behaviors and practices, ability to quickly build credibility with stakeholders, along with the following competencies and experience:

- Bachelor's degree in Business Administration, Marketing, Economics, Supply Chain Management, Engineering, or a related field.
- 12+ years in commercial leadership roles, ideally in global GTM, channel management, distribution strategy, or commercial operations.
- Proven track record managing complex distributor networks across multiple regions.
- Demonstrated success negotiating high‑stakes commercial agreements.
- Experience operating in a matrixed global organization with multiple decision‑makers.
- Background in industries with hybrid direct/indirect sales models (e.g., medical devices, industrial goods, specialty manufacturing, consumer electronics).
- Strong strategic thinking with the ability to translate strategy into actionable plans.
- Exceptional stakeholder management and influencing skills at senior levels.
- High commercial acumen, including pricing, margin management, and cost‑to‑serve analysis.
- Ability to simplify complexity and drive alignment across diverse teams.
- Strong analytical and problem‑solving capabilities.
- Excellent communication, facilitation, and negotiation skills.
- Ability to thrive in ambiguity and lead through change.
- Demonstrated ability to work effectively across global markets and diverse cultures.
- Demonstrated experience engaging, influencing, and partnering with senior leaders and external

**Additional Desired Preferences**

- Master's degree in Business Administration (MBA) or other relevant advanced degree preferred.
- Experience with e‑commerce or digital sales channels.
- Knowledge of transfer‑order / back‑to‑back invoicing models.
- Multilingual capabilities.
- Prior experience in a scaling or transformation environment.

**Supervisory Responsibilities**

Yes, potentially 1 direct report (TBD).

**Benefits**

USP provides the benefits to protect yourself and your family today and tomorrow. From company-paid time off and comprehensive healthcare options to retirement savings, you can have peace of mind that your personal and financial well-being is protected.

**Compensation**

Base Salary Range: USD $200,182.00 – $286,157.00 annually.

Target Annual Bonus: % Varies based on level of role.

Individual compensation packages are based on various factors unique to each candidate’s skill set, experience, qualifications, equity, and other job-related reasons.

Note: USP does not accept unsolicited resumes from 3rd party recruitment agencies and is not responsible for fees from recruiters or other agencies except under specific written agreement with USP.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

**Job Category** Sales & Marketing

**Job Type** Full-Time

Maryland

Novo Nordisk

Scientific Communications Business Alignment Director

**About the Department**

The Clinical, Medical and Regulatory (CMR) department at Novo Nordisk is one of the most diverse and collaborative groups within the organization. From healthcare provider interactions and developing and implementing regulatory strategies with the FDA to providing medical education and collecting data to support efficacy and new product development, CMR is involved. The one thing that keeps us all marching to the same beat is our patient centered focus. At Novo Nordisk, you will help patients around the world. As their needs evolve, so does our challenge to find better and more innovative ways to improve their quality of life. We’re changing lives for a living. Are you ready to make a difference?

**The Position**

The Director, Scientific Communications Business Alignment serves as a strategic advisor and operating partner to the Head of Scientific Communications and as a member of the Scientific Communications leadership team. The role translates Medical Affairs strategy into clear priorities, governance, operating plans and measurable outcomes; integrates work across the function; and enables timely, high-quality leadership decisions. The Director leads functional planning, portfolio and performance management, resource coordination, organizational effectiveness and priority cross-functional initiatives while maintaining appropriate accountability with functional leaders.

**Relationships**

Reports to the Head of Scientific Communications. Scope of work spans Medical Affairs Scientific Communications and requires frequent interaction with senior leaders and collaboration across U.S. and global organizations. Key stakeholders include Scientific Communications functional leaders and teams, Medical Affairs leadership, Field Medical, CDSE, Clinical Development, Regulatory, Safety, Legal, Compliance, Commercial, Finance, Human Resources, Procurement and Enterprise Strategy and Operations. Global stakeholders include Global Medical Affairs, Scientific Communications, Medical Information, Publications, Medical Education and relevant development and product teams. External relationships may include consultants, agencies, technology and data providers, professional societies and other healthcare organizations.

**Essential Functions**

- Partner with the Head of Scientific Communications to define and advance Medical Affairs’ strategy, priorities and multi-year roadmap in alignment with enterprise objectives
- Manage the annual operating plan, governance model, leadership cadence and mechanisms that translate strategy into accountable execution and measurable business impact
- Provide objective analysis and recommendations on strategic and operating issues using internal data, external benchmarks, stakeholder input and knowledge of pharmaceutical and Medical Affairs trends
- Supports Head of Scientific Communications in functional transformation and continuous improvement, including fit-for-purpose processes, digital capabilities, analytics, technology platforms and scalable ways of working across Scientific Communications
- Coordinate cross-functional planning within Medical Affairs and with relevant business partners to align scientific communication priorities, dependencies and stakeholder engagement within applicable standards and compliance requirements
- Orchestrate the Scientific Communications leadership agenda, decision forums and follow-through; frame decisions, document actions and ensure timely resolution of priorities, risks and dependencies
- Lead integrated portfolio planning across Scientific Communications capabilities, establishing transparent prioritization, milestones, accountabilities and escalation pathways while functional leaders retain ownership of content and delivery
- Lead functional resource, capacity and budget planning in partnership with Finance and functional leaders; assess trade-offs and recommend investments aligned with strategic priorities
- Own the Scientific Communications performance framework, including meaningful objectives, metrics, dashboards and reviews that surface insights and drive corrective action
- Represent the Head of Scientific Communications, as delegated, in governance bodies, steering committees and cross-functional initiatives; communicate decisions and ensure appropriate follow-through
- Anticipate and coordinate responses to high-priority requests directed to the Head of Scientific Communications, synthesizing input into concise recommendations, briefings and executive-ready materials
- Partner with Human Resources and functional leaders on organizational design, workforce and succession planning, capability development, change management, culture and employee communications
- Serve as an integrator across Scientific Communications leaders, teams and stakeholders, strengthening information flow, resolving cross-functional barriers and enabling timely, evidence-based decisions
- Lead high-priority special projects and ensure functional operations comply with applicable policies, procedures, governance expectations and standards for quality, ethics and compliance

**Physical Requirements**

20-30% overnight travel required.

**Qualifications**

- Doctorate degree in life sciences or a related field required; MBA Highly preferred
- Minimum of 8 years of progressive experience in the pharmaceutical or biotechnology industry, including Medical Affairs strategy, operations, or a related function; prior people or team leadership experience preferred
- Strong understanding of the pharmaceutical industry, Medical Affairs, scientific communication disciplines, product development and the legal, regulatory and compliance environment
- Demonstrated ability to translate strategy into operating plans, priorities, governance and disciplined follow-through
- Strong judgment and learning agility, with the ability to anticipate needs, identify risks, resolve ambiguity and escalate issues appropriately
- Demonstrated success leading complex portfolios and cross-functional initiatives, including prioritization, resource planning, budget stewardship, risk management and delivery in local and global matrix environments
- Exceptional executive communication, facilitation, stakeholder management and change leadership skills, with the credibility to influence senior leaders and subject-matter experts without direct authority
- Proven ability to synthesize complex scientific, business and operational information into clear recommendations, decisions and executive-ready communications
- Demonstrated ability to build alignment, manage competing priorities and influence effectively in a matrixed, global organization
- Advanced proficiency in business productivity, portfolio management, collaboration, analytics and reporting tools
- Ability to balance strategic and near-term priorities, manage multiple complex initiatives and deliver high-quality outcomes under tight timelines

The base compensation range for this position is $187,100 to $327,500. Base compensation is determined based on a number of factors. This position is also eligible for a company bonus based on individual and company performance. Novo Nordisk offers long-term incentive compensation and or company vehicles depending on the position's level or other company factors.

Employees are also eligible to participate in Company employee benefit programs including medical, dental and vision coverage; life insurance; disability insurance; 401(k) savings plan; flexible spending accounts; employee assistance program; tuition reimbursement program; and voluntary benefits such as group legal, critical illness, identity theft protection, pet insurance and auto/home insurance. The Company also offers time off pursuant to its sick time policy, flex-able vacation policy and parental leave policy.

We commit to an inclusive recruitment process and equality of opportunity for all our job applicants.

At Novo Nordisk, we're not chasing quick fixes – we're creating lasting change for long-term health. For over 100 years, we've been driven by a single purpose: to defeat serious chronic diseases and help millions of people live healthier lives. This dedication fuels our constant curiosity and inspires us to push the boundaries of what's possible in healthcare. We embrace diverse perspectives, seek out bold ideas, and build partnerships rooted in shared purpose. Together, we're making healthcare more accessible, treating and defeating diseases, and pioneering solutions that create change spanning generations. When you join us, you become part of something bigger – a legacy of impact that reaches far beyond today.

Novo Nordisk is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, protected veteran status or any other characteristic protected by local, state or federal laws, rules or regulations.

If you are interested in applying to Novo Nordisk and need special assistance or an accommodation to apply, please call us at 1-855-411-5290. This contact is for accommodation requests only and cannot be used to inquire about the status of applications.

New Jersey

BioMarin Pharmaceutical Inc.

Director, Media Strategy and Execution

Who We Are

BioMarin is a leading rare disease biotechnology company focused on genetically defined conditions.

Guided by our purpose to develop medicines that make a profound impact on people’s lives, our global teams have delivered a portfolio of therapies since our founding in 1997. Our revolutionary treatments for conditions like achondroplasia (the most common form of dwarfism), PKU (phenylketonuria), CLN2, a form of Batten disease, and a number of forms of MPS (mucopolysaccharidosis) offer new possibilities for patients and families who previously had few, if any, available options. More recently, with the close of the Amicus acquisition, our portfolio has expanded to include therapies for Fabry disease and Pompe disease, expanding our ability to reach more people living with rare genetic conditions.

Our success comes from our unwavering commitment to excellence, our deep understanding of patient needs, our scientific expertise, and our world-class manufacturing capabilities. At the heart of BioMarin is a dedicated team of the brightest minds in the industry working together to deliver innovative therapies to patients and families around the world.

About Commercial

Be part of the worldwide infrastructure that gets our drugs to underserved patients around the world. Our global sales force solidifies BioMarin’s commercial presence in the United States and Europe and is rapidly growing in other regions, such as South America, EuMEA, and Asia-Pacific.

Role Summary

The Director, Media Strategy and Execution will lead the development and execution of media plans that support brand ambitions across BioMarin’s Metabolic Conditions Business Unit. This role will centralize media expertise across a complex rare disease portfolio, ensuring media strategy, investment, activation, optimization, and measurement are tightly connected to brand objectives, patient and HCP audience needs, business priorities, and performance outcomes.

The Director will serve as a strategic partner to brand teams, agencies and cross-functional leaders, bringing discipline, innovation, and accountability to how BioMarin plans and activates paid media across HCP, patient, caregiver, and related healthcare audiences. The successful candidate will combine rare disease marketing judgment, strong media fluency, agency leadership, financial discipline, and the ability to translate data into clear decisions that improve customer engagement and business impact.

This role will report directly to the Head of Marketing, US Metabolic Conditions.

Key Responsibilities

• Lead portfolio-level media strategy across the U.S. Metabolic Conditions Business Unit, including 5 disease states, plus any additional as the business unit grows.

• Partner with media agency to develop annual, quarterly, and in-cycle media plans that translate brand strategies, audience insights, market dynamics, and business objectives into clear media priorities, channel roles, tactical recommendations, and investment plans.

• Partner with brand teams to define what media must accomplish for each brand, including awareness, education, diagnosis, treatment consideration, patient finding, switching, retention, adherence, and customer engagement objectives.

• Drive integrated HCP and patient/caregiver media planning across channels such as paid search, paid social, programmatic, endemic and non-endemic media, video/CTV, digital partnerships, emerging platforms, and other priority media opportunities.

• Ensure media plans are grounded in rare disease audience realities, including small patient populations, high-intent moments, complex treatment journeys, HCP specialty dynamics, caregiver roles, and compliant use of data and targeting capabilities.

• Lead media budget planning, allocation, scenario development, and funding tradeoff recommendations across brands, audiences, campaigns, and vendors.

• Oversee agency partners across media strategy, planning, buying, trafficking, tagging, optimization, reporting, innovation, and budget stewardship, holding partners accountable for quality, efficiency, transparency, timelines, and measurable impact.

• Partner with Procurement, Finance, Commercial Operations, and brand teams to improve working/non-working media efficiency, strengthen scope discipline, and ensure media fees, pass-throughs, invoices, accruals, and reconciliations are managed appropriately.

• Establish consistent planning principles, operating rhythms, decision forums, documentation standards, and performance review processes across the portfolio while allowing for brand-specific needs and market conditions.

• Collaborate with internal teams, including Brand Marketing, Digital & Analytics, Business Operations, CRM, Privacy, and Compliance stakeholders to ensure media plans are integrated with omnichannel roadmaps and customer engagement capabilities.

• Define measurement frameworks, KPIs, dashboards, reporting inputs, and learning agendas in partnership with agency, analytics and digital teams, ensuring measurement goes beyond activity metrics to assess business impact. Identify optimization opportunities and recommend action.

• Champion a test-and-learn culture by identifying emerging channels, innovative media partnerships, AI-enabled media opportunities, audience refinement approaches, creative testing, and measurement pilots that can improve customer relevance and business impact.

• Bring forward portfolio-level learnings and best practices that can be transferred across brands to improve efficiency, consistency, capability building, and commercial impact.

• Influence senior stakeholders through structured recommendations, clear storytelling, strong strategic judgment, and evidence-based decision-making.

• Perform other duties as assigned.

Leadership Responsibility

This is a senior individual contributor role that leads through media expertise, business partnership, and influence across a highly matrixed organization. The Director will coordinate work across multiple brands and regularly engage Agencies, Media Partners, Marketing, Analytics, Digital, Commercial Operations, Finance, and Compliance. The role may lead cross-functional workstreams, guide agency teams, and mentor colleagues on media strategy, measurement, optimization, and planning discipline.

Must Have

• Bachelor’s degree or equivalent combination of education and relevant experience.

• At least ten years of experience in media strategy, media planning, digital marketing, omnichannel engagement or related commercial disciplines.

• Direct experience working at a media agency, including media planning, buying, trafficking, tagging, optimization, or reporting deliverables.

• Demonstrated ability to develop integrated HCP and patient/caregiver media strategies that connect audience insight, channel strategy, content needs, activation plans, measurement, and optimization.

• Strong knowledge of digital media channels and planning principles, including paid search, paid social, programmatic, video/CTV, endemic media, non-endemic media, digital partnerships, CRM-connected journeys, and emerging media models.

• Experience managing media budgets, agency partners, vendor relationships, media authorizations, scope discussions, reporting, and investment tradeoffs.

• Experience using campaign reporting, dashboards, test results, audience quality indicators, web analytics, and other performance data to develop practical business recommendations.

• Understanding of U.S. pharmaceutical marketing dynamics, including HCP engagement, patient and caregiver journeys, promotional review requirements, privacy considerations, and compliant use of data.

• Strong strategic thinking, analytical orientation, financial acumen, communication skills, and ability to influence senior stakeholders in a matrixed environment.

• Excellent organizational skills and ability to manage multiple brands, priorities, timelines, partners, and decision processes with disciplined follow-through.

Nice to Have

• Experience supporting rare disease brands with small patient/HCP populations and complex treatment journeys.

• Experience with portfolio-level media planning across multiple brands or therapeutic areas.

• Familiarity with media measurement approaches such as marketing mix modeling, attribution, incrementality testing, NPI-level exposure analysis, audience quality analysis, and dashboarding.

• Experience with healthcare data partners, clean rooms, web analytics tools, business intelligence tools, and marketing automation platforms.

• Experience evaluating working versus non-working media investment, agency economics, scope models, and operational efficiencies.

• Curiosity for emerging media, AI-enabled targeting and discovery, social and search evolution, influencer or community-based engagement, and new ways to reach rare disease audiences responsibly.

What Success Looks Like

The Director will bring greater strategic clarity, executional discipline, and measurable impact to BioMarin’s media investments across the Metabolic Conditions Business Unit. Success will be reflected in media plans that are tightly linked to brand ambitions, stronger agency accountability, improved budget transparency, faster optimization, more consistent measurement, and better use of portfolio-level learnings to support patient identification, customer engagement, and brand growth.

Note: This description is not intended to be all-inclusive, or a limitation of the duties of the position. It is intended to describe the general nature of the job that may include other duties as assumed or assigned.

Equal Opportunity Employer/Veterans/Disabled

An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Ireland Safety Responsibility

Support the organisation’s commitment to environmental protection, injury prevention, and continual improvement of EHS management systems. Actively contribute to a safe and environmentally responsible workplace by identifying hazards, reporting incidents and participating in EHS initiatives and training.

Nationwide

Director, Opinion Leader and Ambassador Strategy

Who We Are

BioMarin is a leading rare disease biotechnology company focused on genetically defined conditions.

Guided by our purpose to develop medicines that make a profound impact on people’s lives, our global teams have delivered a portfolio of therapies since our founding in 1997. Our revolutionary treatments for conditions like achondroplasia (the most common form of dwarfism), PKU (phenylketonuria), CLN2, a form of Batten disease, and a number of forms of MPS (mucopolysaccharidosis) offer new possibilities for patients and families who previously had few, if any, available options. More recently, with the close of the Amicus acquisition, our portfolio has expanded to include therapies for Fabry disease and Pompe disease, expanding our ability to reach more people living with rare genetic conditions.

Our success comes from our unwavering commitment to excellence, our deep understanding of patient needs, our scientific expertise, and our world-class manufacturing capabilities. At the heart of BioMarin is a dedicated team of the brightest minds in the industry working together to deliver innovative therapies to patients and families around the world.

About Commercial

Be part of the worldwide infrastructure that gets our drugs to underserved patients around the world. Our global sales force solidifies BioMarin’s commercial presence in the United States and Europe and is rapidly growing in other regions, such as South America, EuMEA, and Asia-Pacific.

Role Summary

The Director, Opinion Leader and Ambassador Strategy will lead the development and execution of a portfolio-wide strategy to identify, understand, engage, and cultivate healthcare professional opinion leaders and patient ambassadors across BioMarin’s U.S. Metabolic Conditions Business Unit. The role will build durable, compliant relationships with established and emerging external experts; translate stakeholder insights into actionable commercial strategy; and expand the quality, reach, and impact of peer-to-peer education across rare metabolic diseases.

Operating at the intersection of brand strategy, field engagement, peer-to-peer programming, congress planning, and customer insight, the Director will establish a consistent engagement model across brands while adapting plans to the needs of each disease community. The successful candidate will combine the external orientation and relationship-building discipline typical of a Thought Leader Liaison with strong marketing judgment, portfolio leadership, people management, and operational accountability. This role will partner closely with Brand Marketing, Sales, Medical Affairs, Patient Advocacy, Legal, Regulatory, Compliance, Commercial Operations, Analytics, and agency partners to ensure engagements are purposeful, coordinated, compliant, and connected to business and patient needs.

This role will report directly to the Head of Marketing, U.S. Metabolic Conditions, and will have two direct reports.

Key Responsibilities

• Set and execute the portfolio-wide opinion leader and ambassador strategy across U.S. Metabolic Conditions, aligning stakeholder priorities to brand and business objectives.

• Build trusted, compliant relationships with established and emerging healthcare professionals through targeted field engagement, congresses, advisory forums, and other approved channels.

• Create stakeholder segmentation and engagement plans that define objectives, coordinated touchpoints, relationship milestones, and cross-functional roles.

• Develop and maintain a dynamic stakeholder influence map across disease-state experts, treating physicians, advocacy leaders, patient ambassadors, caregivers, and emerging digital influencers to identify opportunities, gaps, and future engagement priorities.

• Evaluate and leverage evolving digital engagement channels and influence networks to extend the reach, relevance, and impact of peer-to-peer and ambassador engagement programs.

• Capture and synthesize actionable stakeholder insights, translating patterns and implications into recommendations for brand strategy, customer experience, education, and execution.

• Lead HCP speaker bureau and peer-to-peer strategy, including faculty identification, recruitment, training, activation, development, performance assessment, and succession.

• Lead execution of peer-to-peer programs and congress engagements across the portfolio, ensuring coordinated planning, high-quality delivery, and alignment with brand objectives.

• Lead portfolio patient ambassador strategy in partnership with Patient Advocacy and brand teams, ensuring authentic, well-supported, and compliant participation.

• Integrate opinion leader and ambassador priorities into annual brand plans, congress strategy, and meaningful points in the HCP and patient journeys.

• Partner with Medical Affairs and other functions to coordinate stakeholder engagement, maintain appropriate promotional and non-promotional boundaries, and avoid duplication.

• Establish governance, operating standards, KPIs, and insight-sharing practices that improve visibility, decision-making, program quality, and resource allocation.

• Manage team members, agencies, vendors, budgets, contracts, and deliverables with strong development, financial, compliance, and executional discipline.

• Monitor evolving influence models and engagement channels, recommending responsible innovations that improve relevance and reach.

• Perform other duties as assigned.

Leadership Responsibility

This is a people-leader role with two direct reports that leads a portfolio capability through external engagement expertise, strategic influence, and cross-functional partnership. The Director is expected to manage and develop these team members in support of opinion leader engagement, peer-to-peer strategy, ambassador programs, congresses, and related operations. The role will set clear priorities, allocate resources across brands, coach for high performance, create development opportunities, and foster a collaborative and inclusive team culture.

The Director will regularly engage senior leaders and coordinate work across Brand Marketing, Sales, Medical Affairs, Patient Advocacy, Legal, Regulatory, Compliance, Commercial Operations, Analytics, Finance, Procurement, agencies, vendors, speakers, ambassadors, and congress partners. The role serves as an escalation point for strategic, relationship, program, and executional issues and is accountable for bringing forward clear recommendations and driving timely decisions in a highly matrixed environment.

Must Have

• Bachelor’s degree or equivalent combination of education and relevant experience.

• At least ten years of relevant experience in pharmaceutical or biotechnology marketing, Thought Leader Liaison or field engagement, peer-to-peer strategy, professional education, patient engagement, sales, medical communications, or a related commercial discipline.

• Demonstrated ability to develop and execute opinion leader engagement strategies that connect external stakeholder insights to brand and portfolio priorities.

• Strong record of building credible, durable relationships with healthcare professionals and other external stakeholders in a regulated environment.

• Experience leading healthcare professional speaker programs, advisory engagements, peer-to-peer education, patient ambassador initiatives, or comparable external engagement programs.

• Sound understanding of the boundaries between Commercial and Medical Affairs and the ability to manage promotional and non-promotional interactions appropriately.

• Ability to synthesize qualitative input from multiple stakeholders into clear themes, implications, recommendations, and action plans without overgeneralizing individual perspectives.

• Strong strategic thinking, business judgment, executive communication, and influencing skills, with the ability to align senior stakeholders in a matrixed organization.

• Demonstrated people leadership, including setting direction, coaching, performance management, talent development, and creating an accountable, inclusive team environment.

• Experience managing agencies, vendors, budgets, contracts, timelines, and multiple concurrent priorities with disciplined follow-through.

• **Ability and willingness to travel frequently for external stakeholder engagements, congresses, internal meetings, and field collaboration, including occasional evenings and weekends as business needs require: up to 40% travel, including attendance at 6+ multi-day congress events.**

Nice to Have

• Experience in rare disease, metabolic conditions, genetics, or other specialty markets with small, concentrated, and highly connected HCP and patient communities.

• Experience working in a Thought Leader Liaison, KOL engagement, professional relations, field marketing, or national peer-to-peer leadership role.

• Existing knowledge of geneticists, metabolic specialists, neurologists, nephrologists, cardiologists, or other specialties relevant to rare metabolic diseases.

• Experience building a stakeholder engagement capability or operating model across multiple brands, disease areas, or customer segments.

• Experience integrating field insights with brand planning, customer segmentation, congress strategy, omnichannel engagement, and performance measurement.

• Experience with patient and caregiver ambassador programs, including recruitment, training, storytelling, privacy, accessibility, and compliant program execution.

• Familiarity with customer relationship management systems, insight platforms, speaker bureau systems, Veeva PromoMats, and reporting or visualization tools.

• Advanced degree in business, marketing, life sciences, public health, or a related field.

What Success Looks Like

Success means a coordinated, insight-led engagement model that strengthens priority relationships, develops credible speakers and ambassadors, improves peer-to-peer education, and delivers actionable insights that shape brand decisions. The Director will demonstrate impact through stakeholder reach and quality, program readiness and effectiveness, cross-functional alignment, compliant execution, and disciplined budget management.

Note: This description is not intended to be all-inclusive, or a limitation of the duties of the position. It is intended to describe the general nature of the job that may include other duties as assumed or assigned.

Equal Opportunity Employer/Veterans/Disabled

An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Ireland Safety Responsibility

Support the organisation’s commitment to environmental protection, injury prevention, and continual improvement of EHS management systems. Actively contribute to a safe and environmentally responsible workplace by identifying hazards, reporting incidents and participating in EHS initiatives and training.

California

Customer Service Representative

**Description**

**Who is USP?**

The U.S. Pharmacopeial Convention (USP) is an independent scientific organization that collaborates with the world's top authorities in health and science to develop quality standards for medicines, dietary supplements, and food ingredients. USP's fundamental belief that Equity = Excellence manifests in our core value of Passion for Quality through our more than 1,300 hard-working professionals across twenty global locations to deliver the mission to strengthen the supply of safe, quality medicines and supplements worldwide.

At USP, we value inclusivity for all. We recognize the importance of building an organizational culture with meaningful opportunities for mentorship and professional growth. From the standards we create, the partnerships we build, and the conversations we foster, we affirm the value of Diversity, Equity, Inclusion, and Belonging in building a world where everyone can be confident of quality in health and healthcare.

USP is proud to be an equal employment opportunity employer (EEOE) and affirmative action employer. We are committed to creating an inclusive environment in all aspects of our work—an environment where every employee feels fully empowered and valued irrespective of, but not limited to, race, ethnicity, physical and mental abilities, education, religion, gender identity, and expression, life experience, sexual orientation, country of origin, regional differences, work experience, and family status. We are committed to working with and providing reasonable accommodation to individuals with disabilities.

**Brief Job Overview**

The incumbent is responsible for receiving and processing USP’s global customer quotes and orders on a daily basis for USP products which include 4800+ Reference Standards, and publication products. The Customer Service Representative responds to customer inquiries via email, phone, and fax, as assigned by Customer Service Management. Resolves problem orders and investigates and documents complaints from customers. Responsible for assisting domestic and international customers with complex order and fulfillment processes. Responsible to manage Orders and other customer service responsibilities. Ensures maximum goodwill with all customers, and processes orders and responds to inquiries within 24-48 business hours by following USP’s Customer Experience Goal Standards.

**How will YOU create impact here at USP?**

In this role at USP, you contribute to USP's public health mission of increasing equitable access to high-quality, safe medicine and improving global health through public standards and related programs. In addition, as part of our commitment to our employees, Global, People, and Culture, in partnership with the Equity Office, regularly invests in the professional development of all people managers. This includes training in inclusive management styles and other competencies necessary to ensure engaged and productive work environments.

The Customer Service Representative has the following responsibilities:

- Answers daily customer correspondence via telephone, email, and efax from international and domestic customers. Provides order assistance and product information.
- Assists customers daily with the full order cycle, from quote and order entry into the ERP system to fulfillment.
- Creates and sends Pro-Forma Invoices, quotes prices, and advises customers of product availability.
- Meet daily targets of Order, Query and Quotes as assigned by CS Leadership.
- Works with Distribution to coordinate the movement of products and shipments.
- Verifies compliance with US Export regulations for EAR/ITAR/IRS items, and ensures compliance with established Economic Sanctions regulations.
- Verifies compliance with Environmental Protection Agency such as EPA (Ozone Depleting items).
- Investigates and resolves problems and complaints of varying complexity regarding fulfillment (claims, lost shipments, back-orders, as well as erroneous, damaged, or lost shipments).
- Handle Quotes/Orders with Special Importing Requirements
- Build sustainable relationship of trust through open and interactive communications.
- Responsible for maintaining a high level of professionalism with customers and working to establish a positive rapport with them.
- Maintaining a positive, empathetic and professional attitude toward customers at all times.
- Documents customer feedback and complaints regularly as Service Requests in Oracle ERP system so that issues can be analyzed and resolved.
- Identify and communicate trends that impact the customer experience in their day to day operations with Customer Service Management.
- Maintain updated knowledge of all company products and services to provide adequate education to customers.
- Contribute towards creation of Customer Service Training Documents.
- Assist Team Management with initiatives and projects as required.
- Assists customers with USP Webstore registration and order issues/questions.
- Helps translate and/or review translated documents.
- Performs other related duties as assigned.

**Who is USP Looking For?**

The successful candidate will have a demonstrated understanding of our mission, commitment to excellence through inclusive and equitable behaviors and practices, ability to quickly build credibility with stakeholders, along with the following competencies and experience:

- Bachelor's degree in any field.
- Minimum 2 year Customer service, Order to Cash or Related Experience.
- Fluency in English required.
- Proficient use of Microsoft products (Excel, Word, Outlook).
- Able to work flexible hours when needed, including night shift starting 10PM.
- Require Contact Center Experience- B2B or B2C
- Typing speed should be minimum 40 words per minute.

**Additional Desired Preferences**

- Proficiency in any foreign language such as French, Japanese, Spanish, Korean, German, Italian, Chinese, or Arabic, in addition to English, is a significant plus for this role.
- Oracle ERP knowledge is desirable but not required
- Salesforce (CRM) is preferred. Familiarity with Ariba or other EDI processes is desirable but not required
- Strong focus and proven ability to foster a great customer experience.
- Excellent communication skills (written and oral) and Customer Service skills.
- Exceptional multi-tasking ability while handling large volume of work with firm deadlines.
- Previous experience and proven track record for managing a high volume of email and phone calls.
- Ability to work in a fast-paced environment. Maintains composure and enthusiasm in stressful situations.
- Able to establish and nurture relationships with individuals of varying backgrounds.
- Must be able to work independently and in a team environment and to escalate issues as appropriate.
- Familiarity with import, export, customs, and business with other countries.
- Prior experience in Pharma/Life Sciences/Chemicals/ Analytical Instrumentation would be preferable.

**Supervisory Responsibilities**

No

**Benefits**

USP provides the benefits to protect yourself and your family today and tomorrow. From company-paid time off and comprehensive healthcare options to retirement savings, you can have peace of mind that your personal and financial well-being is protected.

Note: USP does not accept unsolicited resumes from 3rd party recruitment agencies and is not responsible for fees from recruiters or other agencies except under specific written agreement with USP.

**Job Category** Customer Service

**Job Type** Full-Time

Other Non-US

Associate Product Manager/Product Manager (Reference Standards)

**Description**

**Who is USP?**

The U.S. Pharmacopeial Convention (USP) is an independent scientific organization that collaborates with the world’s leading health and science experts to develop rigorous quality standards for medicines, dietary supplements, and food ingredients. At USP, we believe that scientific excellence is driven by a commitment to fairness, integrity, and global collaboration. This belief is embedded in our core value of Passion for Quality and is demonstrated through the contributions of more than 1,300 professionals across twenty global locations, working to strengthen the supply of safe, high-quality medicines worldwide.

At USP, we value inclusive scientific collaboration and recognize that attracting diverse expertise strengthens our ability to develop trusted public health standards. We foster an organizational culture that supports equitable access to mentorship, professional development, and leadership opportunities. Our partnerships, standards, and research reflect our belief that ensuring broad participation in scientific leadership results in stronger, more impactful outcomes for global health.

USP is proud to be an equal employment opportunity employer (EEOE) and is committed to ensuring fair, merit-based selection processes that enable the best scientific minds—regardless of background—to contribute to advancing public health solutions worldwide. We provide reasonable accommodations to individuals with disabilities and uphold policies that create an inclusive and collaborative work environment.

**Brief Job Overview**

As part of the USP Programs, Regions, Operations, and Strategy (PROpS) Division, the Reference Standards Product Manager leads the development and management of the Small Molecules, Complex Generics, and General Chapters portfolio of reference standards. The Product Management function is responsible for overseeing the full product lifecycle (development to discontinuation), understanding key industry trends, applying data-driven and analytic decision making and making customer-focused recommendations that drive product portfolio growth. This role is an individual contributor who will be responsible for implementation of projects and processes that enable decisions about new and existing products. Core activities will also include the development of prioritization, forecasting, and financial models that enhance product mix, optimization and overall performance. This is a highly collaborative role that will be expected to work globally across the organization including Science, Operations, Sales, Regions, Pricing, Trade Compliance, and Marketing. As a product manager, this role will drive product strategy, lead cross-functional teams in planning product roadmaps, discount and promotion strategies and ensure the successful launch and growth of innovative, high-quality standards and solutions to drive USP’s mission and vision of improving global health.

**How will YOU create impact here at USP?**

As part of our mission to advance scientific rigor and public health standards, you will play a vital role in increasing global access to high-quality medicines through public standards and related programs. USP prioritizes scientific integrity, regulatory excellence, and evidence-based decision-making to ensure health systems worldwide can rely on strong, tested, and globally relevant quality standards.

Additionally, USP’s People and Culture division, in partnership with the Equity Office, invests in leadership and workforce development to equip all employees with the skills to create high-performing, inclusive teams. This includes training in equitable management practices and tools to promote engaged, collaborative, and results-driven work environments.

The Reference Standards Product Manager has the following responsibilities:

- Item forecasting, pricing, and margin analysis
- Develop and present business case and supporting rationale for new and existing items
- Stays abreast of industry and market trends and key competitive intelligence to drive product strategies.
- Lead pipeline prioritization efforts, aligning pipeline to segment value and organizational strategies/prioritization
- Work with Industry Programs, Science and Operations, and others to facilitate new product launches
- Support Industry Programs, Regional and Sales staff in new product training and related customer solutions
- Support continuous improvement of forecasting and product performance against key success metrics
- Manage product mix and optimization for selection and discontinuation of products that enhance profitability
- Identify new product opportunities based on customer needs, feedback, and strategic insights
- Work collaboratively with Marketing, Sales, and Regions to launch and monitor feedback and uptake of items
- Maintain and update product roadmaps to meet targeted product pipeline and growth goals.

**Who is USP Looking For?**

The successful candidate will have a demonstrated understanding of our mission, commitment to excellence through inclusive and equitable behaviors and practices, ability to quickly build credibility with stakeholders, along with the following competencies and experience:

- Bachelor’s/Master’s degree in business, Marketing or Science fields with a MBA Degree.
- Minimum three (3) to seven (7) years of professional experience in Pharmaceutical industry or related field
- At least one (1) to two (2) years managing large product portfolios across B2B and/or B2C companies and managing high performance cross-functional teams.
- Experience with financial analysis, forecasting, data and analytical tools
- Strong quantitative and critical thinking skills with ability to handle complexity and drive data-driven solutions.
- Ability to develop and present dashboards, templates and business cases supported by strong rationale, customer insights and business growth goals.
- Self-starter and highly self-motivated, assumes personal accountability for results and performance.
- Working knowledge of syndicated data and analysis, such as IQVIA, Cortellis, Dailymed, etc
- Knowledge of Microsoft Word, Excel, PowerPoint
- Strong written and verbal communication and cross-functional collaboration skills

**Supervisory Responsibilities**

None, this is an individual contributor role.

**Benefits**

USP provides the benefits to protect yourself and your family today and tomorrow. From company-paid time off and comprehensive healthcare options to retirement savings, you can have peace of mind that your personal and financial well-being is protected.

Note: USP does not accept unsolicited resumes from 3rd party recruitment agencies and is not responsible for fees from recruiters or other agencies except under specific written agreement with USP.

**Job Category** Technical Programs

**Job Type** Full-Time

Senior Enterprise Strategy Director

**Description**

**Who is USP?**

The U.S. Pharmacopeial Convention (USP) is an independent scientific organization that collaborates with the world’s leading health and science experts to develop rigorous quality standards for medicines, dietary supplements, and food ingredients. At USP, we believe that scientific excellence is driven by a commitment to fairness, integrity, and global collaboration. This belief is embedded in our core value of Passion for Quality and is demonstrated through the contributions of more than 1,300 professionals across twenty global locations, working to strengthen the supply of safe, high-quality medicines worldwide.

At USP, we value inclusive scientific collaboration and recognize that attracting diverse expertise strengthens our ability to develop trusted public health standards. We foster an organizational culture that supports equitable access to mentorship, professional development, and leadership opportunities. Our partnerships, standards, and research reflect our belief that ensuring broad participation in scientific leadership results in stronger, more impactful outcomes for global health.

USP is proud to be an equal employment opportunity employer (EEOE) and is committed to ensuring fair, merit-based selection processes that enable the best scientific minds—regardless of background—to contribute to advancing public health solutions worldwide. We provide reasonable accommodations to individuals with disabilities and uphold policies that create an inclusive and collaborative work environment.

**Brief Job Overview**

The Senior Enterprise Strategy Director is a highly visible role responsible for leading the Executive and Global Leadership Teams in the collaborative development of USP’s overall strategy. This individual ensures the organization has used fact-based analysis to set, communicate, and make the choices essential to achieving its mission priorities. The incumbent will help identify, establish and refresh the logical basis for the central strategic choices facing the organization around issues of organizational public health impact, and sustainability (revenue and cost).

In addition to support of these activities, the Senior Enterprise Strategy Director may work with the CEO and Executive Team, broader Strategy function, and key global leadership in the organization to support the application of USP’s Strategy to specific program units, regions and other performance cells.

This individual will be expected to work in close collaboration with the members of the executive team. Work will be done in collaboration with highest levels in the organization and involve working directly with senior leaders across multiple functions and programs in support of the Enterprise’s goals, strategies and plans, and, ultimately, the successful execution of those plans.

**How will YOU create impact here at USP?**

As part of our mission to advance scientific rigor and public health standards, you will play a vital role in increasing global access to high-quality medicines through public standards and related programs. USP prioritizes scientific integrity, regulatory excellence, and evidence-based decision-making to ensure health systems worldwide can rely on strong, tested, and globally relevant quality standards.

Additionally, USP’s People and Culture division, in partnership with the Equity Office, invests in leadership and workforce development to equip all employees with the skills to create high-performing, inclusive teams. This includes training in equitable management practices and tools to promote engaged, collaborative, and results-driven work environments.

**The Sr. Enterprise Strategy Director has the following responsibilities:**

- Develops and refines both long term and annual strategic positions for the organization, in consultation with the CEO, Chief Growth Officer and VP of Strategy & Transformation, full Executive Team, and leaders of major program, site and operational functions.
- Works on identifying, framing, and analyzing the highest priority challenges facing the organization as it seeks to achieve its mission and strategy.
- Ensures rigorous and high-quality research, analysis, and synthesis of major strategic issues facing the Enterprise (competitive position, strategic advantages and weaknesses, growth opportunities and threats, operational and organization alignment to achieve these goals).
- Leads “deep dive projects” in areas of high strategic priority.
- Provides thought leadership and creative insights to help identify, clarify, and resolve complex issues critical to organization’s strategic and operational success.
- Facilitate alignment of leadership (ET and GLT) around priorities and critical actions for the organization to take to achieve its Strategy.
- Collaborates with departments and project teams across organization.
- Captures and shares knowledge and lessons learned from projects and other initiatives with appropriate audience(s). Creates documentation to preserve information, experiential data, and knowledge relevant to future projects.

**Who is USP Looking For?**

The successful candidate will have a demonstrated understanding of our mission, commitment to excellence through inclusive and equitable behaviors and practices, ability to quickly build credibility with stakeholders, along with the following competencies and experience:

- MBA or Master’s degree in Economics, Management, Science, or a related field required or an equivalent combination of education and relevant experience.
- Bachelor’s degree required.
- At least three years of experience working in a top tier strategy consulting firm, handling complex projects independently.

**Additional Desired Preferences**

- At least ten years of progressive professional level work experience in strategic planning, management consulting or corporate development.
- In addition to experience in strategy function, two to three years of experience in business roles outside of strategy functions are desirable.
- Distinctive research, analytical and conceptual skills.
- Executive (C-suite) level communications and facilitation.
- Highly effective interpersonal and collaborative style, including an ability to work highly effectively within a matrix organization, with quality engagement and thought partnership across the organization and with all executive levels.
- Mastery of management consulting fundamentals including problem definition and scoping, problem solving, insight gathering, research/benchmarking and analytics.
- Strong understanding of business process improvement, project management, business requirement gathering techniques and change management approaches and principles.
- Ability to work highly effectively within a matrix organization, with quality engagement and thought partnership across the organization and with all executive levels.
- Ability to rapidly develop understanding, structure, analyze, synthesize, and communicate on novel and complex topics.
- Ability to deliver significant business results through strategic and creative thinking, problem solving and individual initiative.
- Demonstrated ability to effectively plan and facilitate meetings and workgroups.
- Viewed as a credible thought partner and expert in their field.
- Ability to clearly communicate business solutions and the value of those solutions to the client; both in written executive summary form and through platform presentations.
- Outstanding written and oral communication skills.
- Comfortable with ambiguity.
- Proficient in the use of Microsoft software.
- Project management and planning capabilities.

**Supervisory Responsibilities**

None, this is an individual contributor role.

**Benefits**

USP provides the benefits to protect yourself and your family today and tomorrow. From company-paid time off and comprehensive healthcare options to retirement savings, you can have peace of mind that your personal and financial well-being is protected.

**Compensation**

Base Salary Range: USD $182,163.00 – $246,884.00 annually.

Target Annual Bonus: % Varies based on level of role.

Individual compensation packages are based on various factors unique to each candidate’s skill set, experience, qualifications, equity, and other job-related reasons.

Note: USP does not accept unsolicited resumes from 3rd party recruitment agencies and is not responsible for fees from recruiters or other agencies except under specific written agreement with USP.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

**Job Category** Professional Programs

**Job Type** Full-Time

Insmed Incorporated

Field Access Manager, Miami-Puerto Rico

At Insmed, every moment and every patient counts — and so does every person who joins in. As a global biopharmaceutical company dedicated to transforming the lives of patients with serious and rare diseases, you’ll be part of a community that prioritizes the human experience, celebrates curiosity, and values every person’s contributions to meaningful progress. That commitment has earned us recognition as *Science* magazine’s No. 1 Top Employer for five consecutive years, certification as a Great Place to Work® in the U.S., and a place on *The Sunday Times* Best Places to Work list in the UK.

For patients, for each other, and for the future of science, we’re in. Are you?

**About the Role:**

We’re looking for a Field Access Manager on the Patient Services team to help us expand what’s possible for patients with serious diseases. Reporting to the Director, Field Access Managers you will have a unique opportunity to support patient access to prescribed treatment and deliver upon an industry leading patient experience for patients battling serious and rare diseases.

In this role you will cover Miami, FL and Puerto-Rico.

Candidate must reside in the Miami area.

**What You'll Do:**

In this role, you’ll have the opportunity to establish collaborative relationships with Patient Support Services, Field Sales, Channel Management, and Market Access colleagues to support patient access.

You’ll also:

• Assist in resolution of patient-specific access barriers to Insmed’s products as prescribed by HCP

**Who You Are:**

You are bilingual (fluent in both English and Spanish), have a Bachelor’s Degree along with 5+ years’ hands-on experience in reimbursement and patient access, market access, specialty pharmacy, or physician/system account management.

You are or you also have:

• Experience navigating payer reimbursement process, preferably Medicare Part D (pharmacy benefit design and coverage policy)

• Experience with specialty products acquired through specialty pharmacy networks and experience working with HCP offices

• Proven record of success through cross functional collaboration and execution

• Patient-centric and service-oriented mindset, with a high degree of emotional intelligence and empathy

• Exemplary interpersonal and listening skills

• Strong communication (written and verbal), and presentation skills

• Understanding of patient privacy laws including HIPAA and similar state laws

• High enthusiasm with a drive to success within a team – demonstrated ability to reach common goals in collaboration with multiple therapeutic specialists, sales leadership, market access, and patient support services colleagues

• Highly organized with a strong attention to detail

• Highly proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook)

**Nice to have (but not required):**

• Product launch experience preferred

**Where You’ll Work**

This is a field role. It can be performed effectively from anywhere while staying connected to your Insmed team and community.

**Travel Requirements**

This position involves frequent Domestic travel (up to 75%).

\#LI-TB1

\#LI-Remote

**Pay Range:**

$155,000.00-201,500.00 Annual

**Life at Insmed**

At Insmed, you’ll find a culture as human as our mission—intentionally designed for the people behind it. You deserve a workplace that reflects the same care you bring to your work each day, with support for how you work, how you grow, and how you show up for patients, your team, and yourself.

Highlights of our U.S. offerings include:

- Comprehensive medical, dental, and vision coverage and mental health support, annual wellbeing reimbursement, and access to our Employee Assistance Program (EAP)
- Generous paid time off policies, fertility and family-forming benefits, caregiver support, and flexible work schedules with purposeful in-person collaboration
- 401(k) plan with a competitive company match, annual equity awards, and participation in our Employee Stock Purchase Plan (ESPP), and company-paid life and disability insurance
- Company Learning Institute providing access to LinkedIn Learning, skill building workshops, leadership programs, mentorship connections, and networking opportunities
- Employee resource groups, service and recognition programs, and meaningful opportunities to connect, volunteer, and give back

Eligibility for specific programs may vary and is subject to the terms and conditions of each plan.

**_Current Insmed Employees: Please apply via the Jobs Hub in Workday._**

*Insmed Incorporated is an Equal Opportunity employer. We do not discriminate in hiring on the basis of physical or mental disability, protected veteran status, or any other characteristic protected by federal, state, or local law. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. For more information, please refer to our* [*Equal Employment Opportunity and Non-Discrimination Statement*](<https://insmed.com/documents/EEO-and-Non-Discrimination-Statement-of-Policy.pdf>) *on our Careers site.*

*It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.*

*Unsolicited resumes from agencies should not be forwarded to Insmed. Insmed will not be responsible for any fees arising from the use of resumes through this source. Insmed will only pay a fee to agencies if a formal agreement between Insmed and the agency has been established. The Human Resources department is responsible for all recruitment activities; please contact us directly to be considered for a formal agreement.*

*Insmed is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation to participate in the job application or interview process, please contact us by email at* [*TotalRewards@insmed.com*](<mailto:TotalRewards@insmed.com>) *and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.*

*Applications are accepted for 5 calendar days from the date posted or until the position is filled.*

External Engagement Associate

**Description**

**Who is USP?**

The U.S. Pharmacopeial Convention (USP) is an independent scientific organization that collaborates with the world’s leading health and science experts to develop rigorous quality standards for medicines, dietary supplements, and food ingredients. At USP, we believe that scientific excellence is driven by a commitment to fairness, integrity, and global collaboration. This belief is embedded in our core value of Passion for Quality and is demonstrated through the contributions of more than 1,300 professionals across twenty global locations, working to strengthen the supply of safe, high-quality medicines worldwide.

At USP, we value inclusive scientific collaboration and recognize that attracting diverse expertise strengthens our ability to develop trusted public health standards. We foster an organizational culture that supports equitable access to mentorship, professional development, and leadership opportunities. Our partnerships, standards, and research reflect our belief that ensuring broad participation in scientific leadership results in stronger, more impactful outcomes for global health.

USP is proud to be an equal employment opportunity employer (EEOE) and is committed to ensuring fair, merit-based selection processes that enable the best scientific minds—regardless of background—to contribute to advancing public health solutions worldwide. We provide reasonable accommodations to individuals with disabilities and uphold policies that create an inclusive and collaborative work environment.

**Brief Job Overview**

The External Engagement Associate supports the execution of external engagement, communications, and stakeholder outreach activities across USP’s Global Health and Manufacturing Services (GHMS) portfolio. This role plays a critical coordination function across events, communications products, social media, and stakeholder engagement efforts—helping ensure high-quality, timely delivery of external-facing activities.

Working under the supervision of the Director, External Engagement, the Associate contributes to amplifying USP’s thought leadership, strengthening partner engagement, and supporting priority visibility and influence opportunities. This is an individual contributor role that combines strong writing and communications, coordination, and project management responsibilities.

**How will YOU create impact here at USP?**

As part of our mission to advance scientific rigor and public health standards, you will play a vital role in increasing global access to high-quality medicines through public standards and related programs. USP prioritizes scientific integrity, regulatory excellence, and evidence-based decision-making to ensure health systems worldwide can rely on strong, tested, and globally relevant quality standards.

Additionally, USP’s People and Culture division, in partnership with the Equity Office, invests in leadership and workforce development to equip all employees with the skills to create high-performing, inclusive teams. This includes training in equitable management practices and tools to promote engaged, collaborative, and results-driven work environments.

**The External Engagement Associate has the following responsibilities:**

**External Engagement & Stakeholder Management Support:**

- Maintain stakeholder trackers, engagement calendars, and coordination tools.
- Conduct research on organizations, events, and engagement opportunities to inform team planning.
- Prepare briefing notes, background materials, presentations, talking points, and summaries for meetings and engagements.

**Events & Convenings:**

- Provide coordination and logistical support for conferences, webinars, roundtables, and other events including development, issuance, and tracking of invitations, development of event materials, onsite logistics, and other tasks as required.
- Assist in development of invitations, agendas, speaker briefs, run-of-show materials, and post-event summaries.
- Conduct event scanning for upcoming engagement opportunities and support event planning workflows and strategy.
- Coordinate internal review and approval processes for event sponsorships and conference submissions.

**Communications & Content Development:**

- Draft and support development of communications materials including email invitations, newsletters, fact sheets, web content, talking points, and short-form content.
- Support development, review, and dissemination of communications collateral and thought leadership products.
- Coordinate editorial, design, and print processes and ensure timely delivery of high-quality materials aligned with USP standards.

**Social Media & Digital Engagement:**

- Draft social media content in support of GHMS priorities.
- Maintain editorial calendars and support execution of digital campaigns.
- Track and compile performance metrics for social media and digital activities.
- Monitor relevant social channels and accounts for developments, engagement opportunities, and external trends.

**Operational & Team Support:**

- Manage vendor selection, coordination, contracts, and invoicing processes.
- Update and maintain templates, trackers, and team resources including SharePoint and Teams sites and project management tools.

**Who is USP Looking For?**

The successful candidate will have a demonstrated understanding of our mission, commitment to excellence through inclusive and equitable behaviors and practices, ability to quickly build credibility with stakeholders, along with the following competencies and experience:

- Bachelor’s degree in communications, public health, international affairs, public policy, marketing, or related field.
- 2-4 years of professional experience in communications, stakeholder engagement, event coordination, or related areas.
- Strong writing, editing, and organizational skills.
- Ability to manage multiple tasks and deadlines with keen attention to detail.
- Strong interpersonal skills and ability to work across teams in a matrixed environment.
- Ability to synthesize and translate complex information into clear, audience-appropriate content.

**Additional Desired Preferences**

- Experience in global health, pharmaceutical industry, international development, and/or nonprofit environments.
- Demonstrated experience supporting events, convenings, or stakeholder engagement initiatives.
- Experience with social media, analytics and content development platforms and tools such as such as Constant Contact, Marketo, Canva, Adobe Creative Cloud, Hootsuite, or similar platforms.
- Experience leveraging AI to enhance communications effectiveness by supporting content development, optimizing messaging for target audiences, and improving efficiency in drafting, editing, and dissemination workflows.

**Supervisory Responsibilities**

None, this is an individual contributor role.

**Benefits**

USP provides the benefits to protect yourself and your family today and tomorrow. From company-paid time off and comprehensive healthcare options to retirement savings, you can have peace of mind that your personal and financial well-being is protected.

**Compensation**

Base Salary Range: USD $87,330.00 – $108,400.00 annually.

Target Annual Bonus: % Varies based on level of role.

Individual compensation packages are based on various factors unique to each candidate’s skill set, experience, qualifications, equity, and other job-related reasons.

Note: USP does not accept unsolicited resumes from 3rd party recruitment agencies and is not responsible for fees from recruiters or other agencies except under specific written agreement with USP.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

**Job Category** Professional Programs

**Job Type** Full-Time

Senior Director, Global Commercial Enablement

**Description**

**Who is USP?**

The U.S. Pharmacopeial Convention (USP) is an independent scientific organization that collaborates with the world’s leading health and science experts to develop rigorous quality standards for medicines, dietary supplements, and food ingredients. At USP, we believe that scientific excellence is driven by a commitment to fairness, integrity, and global collaboration. This belief is embedded in our core value of Passion for Quality and is demonstrated through the contributions of more than 1,300 professionals across twenty global locations, working to strengthen the supply of safe, high-quality medicines worldwide.

At USP, we value inclusive scientific collaboration and recognize that attracting diverse expertise strengthens our ability to develop trusted public health standards. We foster an organizational culture that supports equitable access to mentorship, professional development, and leadership opportunities. Our partnerships, standards, and research reflect our belief that ensuring broad participation in scientific leadership results in stronger, more impactful outcomes for global health.

USP is proud to be an equal employment opportunity employer (EEOE) and is committed to ensuring fair, merit-based selection processes that enable the best scientific minds—regardless of background—to contribute to advancing public health solutions worldwide. We provide reasonable accommodations to individuals with disabilities and uphold policies that create an inclusive and collaborative work environment.

**Brief Job Overview**

The Senior Director, Global Commercial Enablement (GCE) serves as the senior leader for USP's Commercial Operations team, providing executive leadership for a growing global commercial hub that enables the delivery of critical business capabilities supporting commercial execution, customer experience, strategic insights and operational excellence.

As a part of the India Leadership team and Senior Director, Commercial Enablement, this role is responsible for cultivating a high performing culture, drive engagement, and scale organization that empowers global commercial functions to execute effectively. The Senior Director will provide leadership across a diverse portfolio of teams—including Customer Success, Marketing, Marketing Operations, Strategy, Insights & Analytics, and Product Management—while partnering closely with global functional leaders who retain ownership of functional strategy, priorities, and business outcomes.

This leader champions organizational excellence by building leadership capability, fostering a culture of accountability and continuous improvement, strengthening cross-functional collaboration, and ensuring the Commercial team operates as a trusted, high-impact extension of USP's global commercial organization. Success in this role requires the ability to influence across a highly matrixed, multinational environment while balancing strategic leadership, operational discipline, and people development. Successful candidates will possess the ability to inspire people, influence without direct functional authority, strengthen organizational capability, and create an environment where global commercial teams can consistently deliver exceptional business outcomes.

**How will YOU create impact here at USP?**

As part of our mission to advance scientific rigor and public health standards, you will play a vital role in increasing global access to high-quality medicines through public standards and related programs. USP prioritizes scientific integrity, regulatory excellence, and evidence-based decision-making to ensure health systems worldwide can rely on strong, tested, and globally relevant quality standards.

Additionally, USP’s People and Culture division, in partnership with the Equity Office, invests in leadership and workforce development to equip all employees with the skills to create high-performing, inclusive teams. This includes training in equitable management practices and tools to promote engaged, collaborative, and results-driven work environments.

The Senior Director, Global Commercial Enablement (GCE) has the following responsibilities:

Shape the long-term success of the Commercial Enablement team by building a world-class organization recognized for leadership excellence, operational discipline, talent development, and the consistent delivery of high-quality commercial capabilities.

- Demonstrate strong **leadership** , establishing a culture grounded in purpose, accountability, collaboration, innovation, and continuous learning that inspires teams to perform at their highest potential.
- **Develop and empower leaders at every level** , building a strong leadership pipeline through coaching, succession planning, talent development, and a commitment to employee growth and engagement.
- **Serve as the executive partner to global functional leaders** , ensuring their organizations have the operational environment, leadership support, workforce capabilities, and organizational infrastructure needed to successfully execute their strategic priorities.
- **Champion organizational excellence** by supporting operational rigor, overseeing governance, and continuous improvement that enhance quality, efficiency, and scalability across the commercial hub.
- **Lead organizational growth and capability development** , aligning workforce planning, resource optimization, and capability building with the evolving needs of the global commercial organization.
- **Foster enterprise collaboration** by strengthening partnerships across functions, geographies, and leadership teams, enabling seamless execution, and reinforcing a One USP operating culture.
- **Drive organizational performance** through disciplined execution, data-informed decision making, measurable outcomes, and a relentless focus on operational excellence and customer impact.
- **Represent and elevate the Commercial Operations team** as a strategic global capability partner by cultivating a strong organizational identity, promoting leadership excellence, and continuously enhancing the site's reputation as a trusted partner to the business.
- **Implement and refine an integrated GCOC operating model** , including governance, talent management systems, and service catalog
- **Lead a growing organization** that includes Customer Success, Technical Service, Marketing, Marketing Operations, Strategic Analytics & Insights and Product Management teams to engage stakeholders across regions
- **Drive adoption of standardized processes** and global best practices.
- Strengthen performance analytics, sales operations, and revenue operations capabilities.
- Collaborate within a global matrix, ensuring execution and evolution of functional strategies and programs
- Manage KPIs, SLAs, and performance reporting.
- Build, develop and inspire a high-performing, scalable team to deliver for USP Stakeholders.
- Provide strong senior leadership on-site and shape the culture of that team
- Promote continuous improvement and efficient, consistent execution.

**Who is USP Looking For?**

The successful candidate will have a demonstrated understanding of our mission, commitment to excellence through inclusive and equitable behaviors and practices, ability to quickly build credibility with stakeholders, along with the following competencies and experience:

- Master’s degree in business administration required.
- 15+ years of progressive leadership experience within commercial operations, global business services or comparable multinational organizations.
- Demonstrated success leading large, cross-functional organizations with responsibility for organizational performance, talent development, and operational excellence.
- Experience providing administrative or operational leadership across multiple business functions while partnering with functional executives to enable successful execution of business priorities.
- Proven experience operating effectively within complex, highly matrixed, global organizations, with the ability to influence stakeholders across functions, geographies, and leadership levels.
- Experience building, scaling, or transforming global capability centers, shared service organizations, or centers of excellence is strongly preferred.
- Experience leading organizational growth, workforce planning, change management, and capability development in dynamic, fast-paced environments.
- Proven ability to manage teams spanning multiple functions and experience levels

**Supervisory Responsibilities**

Yes. 5-6 Direct Reports

**Benefits**

USP provides the benefits to protect yourself and your family today and tomorrow. From company-paid time off and comprehensive healthcare options to retirement savings, you can have peace of mind that your personal and financial well-being is protected.

Note: USP does not accept unsolicited resumes from 3rd party recruitment agencies and is not responsible for fees from recruiters or other agencies except under specific written agreement with USP.

**Job Category** Accounting & Finance

**Job Type** Full-Time

Senior Ecommerce Product Owner

**Description**

**Who is USP?**

The U.S. Pharmacopeial Convention (USP) is an independent scientific organization that collaborates with the world’s leading health and science experts to develop rigorous quality standards for medicines, dietary supplements, and food ingredients. At USP, we believe that scientific excellence is driven by a commitment to fairness, integrity, and global collaboration. This belief is embedded in our core value of Passion for Quality and is demonstrated through the contributions of more than 1,300 professionals across twenty global locations, working to strengthen the supply of safe, high-quality medicines worldwide.

At USP, we value inclusive scientific collaboration and recognize that attracting diverse expertise strengthens our ability to develop trusted public health standards. We foster an organizational culture that supports equitable access to mentorship, professional development, and leadership opportunities. Our partnerships, standards, and research reflect our belief that ensuring broad participation in scientific leadership results in stronger, more impactful outcomes for global health.

USP is proud to be an equal employment opportunity employer (EEOE) and is committed to ensuring fair, merit-based selection processes that enable the best scientific minds—regardless of background—to contribute to advancing public health solutions worldwide. We provide reasonable accommodations to individuals with disabilities and uphold policies that create an inclusive and collaborative work environment.

**Brief Job Overview**

USP is seeking a results-oriented Senior B2B e-Commerce Product Owner to lead the capability-driven roadmap and execution of USP's digital commerce platforms and supporting third-party applications. Reporting to the Director, Commercial Technology Operations, this role serves as the critical link between business strategy, customer experience, and technology delivery, ensuring digital commerce capabilities enable a seamless, customer-centric experience across the end-to-end customer journey.

The successful candidate will combine strategic product leadership with hands-on execution experience in enterprise B2B e-Commerce environments. This individual will partner across Marketing, Commercial, IT, and enterprise stakeholders to translate strategic priorities into customer-centric business capabilities, align investment priorities, govern the business roadmap, and deliver measurable business and customer outcomes. Through a deep understanding of customer needs, behaviors, and pain points, the Senior Product Manager will partner with Marketing and cross-functional stakeholders to inform and continuously optimize the digital commerce experience, translating strategic priorities into prioritized capabilities that improve adoption, self-service, operational efficiency, and long-term customer value.

**How will YOU create impact here at USP?**

As part of our mission to advance scientific rigor and public health standards, you will play a vital role in increasing global access to high-quality medicines through public standards and related programs. USP prioritizes scientific integrity, regulatory excellence, and evidence-based decision-making to ensure health systems worldwide can rely on strong, tested, and globally relevant quality standards.

Additionally, USP’s People and Culture division, in partnership with the Equity Office, invests in leadership and workforce development to equip all employees with the skills to create high-performing, inclusive teams. This includes training in equitable management practices and tools to promote engaged, collaborative, and results-driven work environments.

As the Senior B2B E-Commerce Product Owner, you bring a business and customer-first mindset to every decision you make. You translate business strategy and customer needs into a clear, prioritized roadmap, ensuring that every platform investment isn't just technically sound but genuinely improves the buying experience for USP's customers while driving revenue growth and operational efficiency for the business. This ensures a scalable, integrated, customer-centric eCommerce experience that drives digital adoption and operational excellence.

**The Senior Product Manager has the following responsibilities:**

**Product Strategy & Roadmap**

- Support and implement product vision and drive capability roadmap for USP's B2B e-commerce platforms and related digital commerce capabilities.
- Partner with business stakeholders to identify opportunities, define priorities, and align product investments with organizational goals.
- Lead the end-to-end product lifecycle, from ideation and business case development through launch, optimization, and retirement.
- Continuously evaluate industry trends, emerging technologies, and competitive insights to identify opportunities for innovation and business value.

**Product Ownership & Delivery**

- Serve as the Product Owner for agile delivery teams, translating business objectives into actionable product requirements, user stories, and acceptance criteria.
- Prioritize and manage the product backlog, balancing customer needs, business value, technical feasibility, and operational considerations.
- Collaborate with delivery teams to define sprint goals, facilitate backlog refinement, and ensure successful execution of roadmap initiatives.
- Partner with technology and delivery leaders to establish realistic timelines, manage dependencies, and communicate delivery expectations to stakeholders.

**Stakeholder Engagement & Business Partnership**

- Build strong relationships with commercial and enterprise stakeholders such as marketing, sales, customer support, finance, fulfillment, and technology teams to drive alignment and adoption.
- Lead requirements gathering, business process analysis, and prioritization activities across multiple stakeholder groups.
- Communicate roadmap progress, risks, and outcomes to leadership and business partners.
- Act as the primary liaison between business stakeholders and technology teams.

**Data-Driven Product Management**

- Monitor and analyze product performance, customer behavior, platform usage, and key business metrics to inform product decisions.
- Leverage customer feedback, analytics, market research, and stakeholder input to identify improvement opportunities and validate product direction.
- Establish and track key performance indicators (KPIs) to measure product success and business impact.

**Quality & Operational Excellence**

- Oversee and participate in User Acceptance Testing (UAT) and support quality assurance activities to ensure successful product releases.
- Identify and mitigate delivery risks, operational challenges, and product issues.
- Drive continuous improvement of e-commerce processes, customer experience, and platform performance.

**Who is USP Looking For?**

The successful candidate will have a demonstrated understanding of our mission, commitment to excellence through inclusive and equitable behaviors and practices, ability to quickly build credibility with stakeholders, along with the following competencies and experience:

**Education & Experience:**

- Bachelor’s degree in engineering, Information Systems or a related field; a PMP certification and/or master's degree is a plus.
- 8+ years of experience in digital product ownership, business analysis, or program management, specifically focused on enterprise-scale B2B E-commerce platforms.
- Proven ability to manage complex transaction architectures, balance competing commercial priorities, and lead cross-functional matrixed teams.
- Extensive experience with SDLC methodologies operating within Agile/Scrum environments using tools like Jira and Confluence.
- Experience working in life sciences, pharmaceuticals, global supply chain logistics, or other highly regulated, compliant enterprise environments is preferred.
- Demonstrated business and customer-centric mindset, with the ability to translate strategic priorities and customer needs into actionable product decisions that drive measurable outcomes.

**Skills & Competencies:**

- Deep functional expertise in enterprise-grade B2B e-commerce platforms (e.g., SAP/Oracle Commerce Cloud, Salesforce Commerce Cloud, Magento/Adobe Commerce, Shopify, or Optimizely); strong understanding of cart-to-order architectures including pricing & promotions.
- Proven leadership in Agile/Scrum as an active Product Owner, with strong backlog management, story decomposition, and roadmap planning skills.
- Excellent communication, negotiation, workshop facilitation, and stakeholder management skills across both senior business executives and technical teams.
- Data-driven decision-making capacity combined with strong analytical, conversion-funnel mapping, and financial problem-solving skills.
- E-commerce platform technical training and Agile/Product Owner certifications (e.g., CSPO, SAFe POPM) are a strong plus.
- Experience overseeing QA/UAT processes, including test planning and defect resolution.
- Familiarity with modern enterprise system integration tools (e.g., MuleSoft, Informatica) and third-party localized checkout tools.
- Knowledge of basic Salesforce or other enterprise CRM architectures as they interface with digital storefronts.
- Familiarity with cross-border trade documentation, payment gateway configurations, and centralized enterprise procurement network models.

**Supervisory Responsibilities**

None, this is an individual contributor role.

**Benefits**

USP provides the benefits to protect yourself and your family today and tomorrow. From company-paid time off and comprehensive healthcare options to retirement savings, you can have peace of mind that your personal and financial well-being is protected.

**Compensation**

Base Salary Range: **USD $120,051.00 – $171,072.00** annually.

Target Annual Bonus: % Varies based on level of role.

Individual compensation packages are based on various factors unique to each candidate’s skill set, experience, qualifications, equity, and other job-related reasons.

Note: USP does not accept unsolicited resumes from 3rd party recruitment agencies and is not responsible for fees from recruiters or other agencies except under specific written agreement with USP.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

**Job Category** Sales & Marketing

**Job Type** Full-Time

Manager, Customer Service

**Description**

**Who is USP?**

The U.S. Pharmacopeial Convention (USP) is an independent scientific organization that collaborates with the world’s leading health and science experts to develop rigorous quality standards for medicines, dietary supplements, and food ingredients. At USP, we believe that scientific excellence is driven by a commitment to fairness, integrity, and global collaboration. This belief is embedded in our core value of Passion for Quality and is demonstrated through the contributions of more than 1,300 professionals across twenty global locations, working to strengthen the supply of safe, high-quality medicines worldwide.

At USP, we value inclusive scientific collaboration and recognize that attracting diverse expertise strengthens our ability to develop trusted public health standards. We foster an organizational culture that supports equitable access to mentorship, professional development, and leadership opportunities. Our partnerships, standards, and research reflect our belief that ensuring broad participation in scientific leadership results in stronger, more impactful outcomes for global health.

USP is proud to be an equal employment opportunity employer (EEOE) and is committed to ensuring fair, merit-based selection processes that enable the best scientific minds—regardless of background—to contribute to advancing public health solutions worldwide. We provide reasonable accommodations to individuals with disabilities and uphold policies that create an inclusive and collaborative work environment.

**Brief Job Overview**

The Manager, Customer Service provides operational leadership for the India-based Customer Success team within a global, matrixed Customer Success & Operations organization, with primary responsibility for quote-to-order and order-related customer Success activities. The role oversees the day-to-day execution and resolution of customer requests related to quotes, orders, order changes, order status, fulfillment, pricing, and other transactional activities across the customer journey. Working closely with the US-based Senior Manager, Customer Success, the Manager translates global strategy and Success standards into effective local execution, while leading team performance, workforce management, escalations, process adherence, and continuous improvement to drive timely, accurate, and consistent customer outcomes.

**How will YOU create impact here at USP?**

As part of our mission to advance scientific rigor and public health standards, you will play a vital role in increasing global access to high-quality medicines through public standards and related programs. USP prioritizes scientific integrity, regulatory excellence, and evidence-based decision-making to ensure health systems worldwide can rely on strong, tested, and globally relevant quality standards.

Additionally, USP’s People and Culture division, in partnership with the Equity Office, invests in leadership and workforce development to equip all employees with the skills to create high-performing, inclusive teams. This includes training in equitable management practices and tools to promote engaged, collaborative, and results-driven work environments.

The Manager, Customer Service has the following responsibilities:

**Team Leadership & Capability Development**

- Lead, coach, and develop the India Customer Service team, establishing clear expectations, accountability, engagement, and succession readiness.
- Build workforce capability through effective hiring, onboarding, performance management, targeted development, and cross-training that supports business continuity.
- Create an inclusive, customer-focused culture that reinforces quality, integrity, collaboration, sound judgment, and readiness for change.

**Customer Operations & Service Excellence**

- Own the consistent delivery of quote-to-order and order-related customer service outcomes, ensuring customer needs are addressed accurately, promptly, and in accordance with established service standards.
- Provide leadership for complex or high-impact customer issues and escalations, maintaining clear ownership, communication, and follow-through to resolution.
- Use service, quality, productivity, and customer feedback insights to set priorities, manage risk, and improve the customer experience.

**Cross-Functional Partnership & Execution**

- Partner with the Senior Manager, Customer Service to translate global strategy, priorities, and performance expectations into clear plans and measurable outcomes for the India team.
- Build effective partnerships across Finance, Distribution, Trade Compliance, Quality, IT, Sales, Account Management, Product, and other global teams to resolve dependencies and deliver customer and business outcomes.
- Represent Customer Service requirements and customer impact in cross-functional initiatives, system changes, business reviews, and implementation activities.

**Operational Excellence, Compliance & Continuous Improvement**

- Ensure team execution complies with applicable policies, procedures, quality requirements, and controls related to orders, documentation, controlled substances, permits, customs, licensing, and shipments.
- Lead improvements that strengthen service quality, efficiency, data accuracy, productivity, cost effectiveness, process consistency, and organizational readiness.
- Serve as the lead for ISO audits within the India Customer Service department, coordinating audit readiness, compliance documentation, corrective actions, and adherence to established quality management standards.

**Who is USP Looking For?**

The successful candidate will have a demonstrated understanding of our mission, commitment to excellence through inclusive and equitable behaviors and practices, ability to quickly build credibility with stakeholders, along with the following competencies and experience:

**Education & Experience:**

- Bachelor’s degree required in a business, sales or related field.
- Minimum of seven (7) years of experience in customer Success, sales, or related field in a multi-cultural environment, preferably for a global organization
- Minimum of three (3) years of people management experience
- In depth knowledge of customer Success principles and practices
- Previous experience in a customer Success environment required.

**Skills & Competencies:**

- Fluency in English required, and a second language strongly preferred.
- Customer Success focused and ability to provide a high degree of customer Success.
- Must possess ability to handle multiple priorities in a fast-paced environment with a high level for stress tolerance while maintaining composure and enthusiasm.
- Excellent organization, problem analysis, problem solving and decision-making skills, and attention to details required.
- Excellent communication skills (written and oral) and presentation skills are a must.
- Individuals must possess the ability to influence without direct authority.
- Results driven with demonstrated successful outcomes.
- Excellent supervisory skills with a history of building high performing and motivated teams.
- Strong team builder and people leader with the ability and desire to work well with diverse employees and customers in a cooperative and friendly manner.
- Must be able to work independently and in a team environment.
- Must be highly proficient in the use of Microsoft software (word processing, email, spreadsheet, database, and Internet).
- Proficiency in Oracle and CRM systems desired.
- Familiarity with automated order entry systems, Ariba or other EDI processes a plus.
- Good understanding of complaint handling and resolution management.
- Familiarity with imports, exports, customs, and business with other countries strongly preferred.
- Familiarity with the culture(s) in the applicable geography(s) is strongly preferred.
- Candidates must be able to work flexible hours, when needed.

**Supervisory Responsibilities**

Yes

**Benefits**

USP provides the benefits to protect yourself and your family today and tomorrow. From company-paid time off and comprehensive healthcare options to retirement savings, you can have peace of mind that your personal and financial well-being is protected.

Note: USP does not accept unsolicited resumes from 3rd party recruitment agencies and is not responsible for fees from recruiters or other agencies except under specific written agreement with USP.

**Job Category** Customer Service

**Job Type** Full-Time

Senior Digital Product Marketing Specialist (REMOTE)

**Description**

**Who is USP?**

The U.S. Pharmacopeial Convention (USP) is an independent scientific organization that collaborates with the world’s leading health and science experts to develop rigorous quality standards for medicines, dietary supplements, and food ingredients. At USP, we believe that scientific excellence is driven by a commitment to fairness, integrity, and global collaboration. This belief is embedded in our core value of Passion for Quality and is demonstrated through the contributions of more than 1,300 professionals across twenty global locations, working to strengthen the supply of safe, high-quality medicines worldwide.

At USP, we value inclusive scientific collaboration and recognize that attracting diverse expertise strengthens our ability to develop trusted public health standards. We foster an organizational culture that supports equitable access to mentorship, professional development, and leadership opportunities. Our partnerships, standards, and research reflect our belief that ensuring broad participation in scientific leadership results in stronger, more impactful outcomes for global health.

USP is proud to be an equal employment opportunity employer (EEOE) and is committed to ensuring fair, merit-based selection processes that enable the best scientific minds—regardless of background—to contribute to advancing public health solutions worldwide. We provide reasonable accommodations to individuals with disabilities and uphold policies that create an inclusive and collaborative work environment.

**Brief Job Overview**

USP is seeking a Senior Digital Product Marketing Specialist to drive marketing programs for our online subscriptions. This role blends product marketing fundamentals, email marketing execution, and digital campaign strategy to grow awareness, engagement, and subscription adoption of USP–NF and related products. The ideal candidate is hands-on, data-driven, and comfortable owning multi-channel initiatives; with a particular focus on lifecycle email marketing, marketing automation, and audience segmentation. You will translate technical and regulatory content into clear, compelling narratives that resonate with pharmaceutical manufacturers, quality control professionals, and regulatory affairs teams worldwide.

USP–NF is the most widely referenced source of drug quality standards worldwide, and its digital delivery is central to how the pharmaceutical industry accesses, uses, and integrates those standards into daily work. This position will help evolve how USP–NF is positioned and promoted across digital channels; building the email programs, campaigns, and product messaging that connect scientists, regulators, and manufacturers with the standards they rely on. You will help tell the story of USP–NF as it modernizes for a digital-first pharmaceutical industry.

**_Remote employees must reside in one of the following states: MD, VA, DC, PA, WV, CA, MI, IL, KS, FL, NC, or MN._**

**How will YOU create impact here at USP?**

As part of our mission to advance scientific rigor and public health standards, you will play a vital role in increasing global access to high-quality medicines through public standards and related programs. USP prioritizes scientific integrity, regulatory excellence, and evidence-based decision-making to ensure health systems worldwide can rely on strong, tested, and globally relevant quality standards.

Additionally, USP’s People and Culture division, in partnership with the Equity Office, invests in leadership and workforce development to equip all employees with the skills to create high-performing, inclusive teams. This includes training in equitable management practices and tools to promote engaged, collaborative, and results-driven work environments.

**The Senior Digital Product Marketing Specialist has the following responsibilities:**

- Own end-to-end email marketing and lifecycle programs for USP–NF — nurture flows, product announcements, release-cycle communications, renewal journeys, and monthly newsletters. Build and optimize automated nurture journeys, segmentation strategies, and scoring models within Marketo. Track email program health metrics (deliverability, list hygiene, unsubscribe rate, engagement) and take corrective action as needed. \[35%\]
- Plan and execute digital marketing campaigns supporting the full USP–NF customer lifecycle — acquisition, activation, retention, and renewal. Apply established USP–NF messaging frameworks and positioning to produce audience-specific content and campaigns for customer segments (e.g., QC/QA, regulatory affairs, R&D, pharmacopeia specialists). Draft compelling content for email campaigns, newsletters, landing pages, and social media. \[25%\]
- Plan, execute, and optimize paid media campaigns for USP–NF — briefing, targeting, budget, creative direction, and performance — and brief and manage agency partners on larger campaigns when brought in for support. \[15%\]
- Monitor campaign performance using KPIs, dashboards, and analytics tools; provide insights and recommendations for continuous improvement. Conduct A/B testing across email subject lines, content, landing pages, and calls-to-action to improve open rates, click-through, and conversion. Maintain accurate campaign documentation, reporting, and performance summaries for internal teams. \[15%\]
- Manage a detailed, cross-channel marketing content calendar aligned to the USP–NF release cycle. Schedule and publish social content using tools such as Hootsuite. Coordinate content reviews, approvals, and asset delivery across internal stakeholders. Operate as the marketing point of contact for USP–NF across Product Management and Customer Success — driving alignment on messaging, timing, and audience. \[10%\]

**Who is USP Looking For?**

The successful candidate will have a demonstrated understanding of our mission, commitment to excellence through inclusive and equitable behaviors and practices, ability to quickly build credibility with stakeholders, along with the following competencies and experience:

- Bachelor’s degree in marketing, communications, or related field.
- 4+ years of experience in digital marketing, product marketing, or email marketing in a B2B or subscription context.
- Hands-on experience owning lifecycle email programs end-to-end, including nurture flows, product announcements, and renewal journeys.
- Proficiency with marketing automation platforms (e.g., Marketo), including list segmentation, dynamic content, and journey building.
- Comfort with B2B funnel metrics, attribution models, and CRM/marketing automation integrations (e.g., Salesforce + Marketo).
- Demonstrated experience marketing a subscription or renewable product — including renewal campaigns, retention motions, and lifecycle analytics.
- Ability to translate complex technical or regulatory topics into clear, benefit-oriented marketing narratives.
- Experience in pharmaceutical, scientific, healthcare, nonprofit, or regulated industries.
- Experience with genAI tools like Claude, ChatGPT, Microsoft CoPilot, etc., for workflow improvements and automation.

**Additional Desired Preferences**

- Demonstrated ability to problem solve, prioritize, and get things done in a dynamic, cross-functional environment.

**Supervisory Responsibilities**

None, this is an individual contributor role.

**Benefits**

USP provides the benefits to protect yourself and your family today and tomorrow. From company-paid time off and comprehensive healthcare options to retirement savings, you can have peace of mind that your personal and financial well-being is protected.

**Compensation**

Base Salary Range: USD $86,860.00 – $110,026.00 annually.

Target Annual Bonus: % Varies based on level of role.

Individual compensation packages are based on various factors unique to each candidate’s skill set, experience, qualifications, equity, and other job-related reasons.

Note: USP does not accept unsolicited resumes from 3rd party recruitment agencies and is not responsible for fees from recruiters or other agencies except under specific written agreement with USP.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

**Job Category** Sales & Marketing

**Job Type** Full-Time

Sanofi US

Enterprise Data Strategy Lead

**Job Title**: Enterprise Data Strategy Lead

- Location: Morristown, NJ

**About the Job**

Sanofi is entering one of the most exciting chapters in its history, with the most robust pipeline and forthcoming product launches the company has ever seen. The Enterprise Data Strategy Lead is a pivotal role within Sanofi's Digital Real World Data & Healthcare Intelligence organization that facilitates data strategy, enables the requirements gathering framework, and authors the multi-year roadmap for data archetypes spanning R&D, Medical Affairs, Launch Excellence, Discovery, and Commercial functions. This individual author the multi-year data roadmap that turns fragmented data assets into decision-grade insights, prioritizing data that powers brand strategy, medical strategy, market access, competitive intelligence, forecasting, and patient and healthcare provider segmentation, while ensuring alignment with R&D, Medical Affairs, and Launch Excellence needs. Leading Agile and matrixed teams, the Enterprise Data Strategy Lead manages the assessment of current data capabilities, conducts gap analyses, and execute the RWD & HI data strategy framework to define data standards that informs commercial decisions, brand performance, market access, launch readiness, medial strategy, regulatory submissions, and pipeline strategy. Operating with a One Sanofi mindset, this individual bridges global and local market responsibilities, engaging senior leaders across R&D, Commercial, Market Access, Medical Affairs, Launch Excellence, HEVA, Data Privacy/Legal, Procurement, Local Market Leads, and Digital to translate complex data needs into impactful multi-years data roadmaps.

Ready to push the limits of whats possible? Join Sanofi in one of our corporate functions and you can play a vital part in the performance of our entire business while helping to make an impact on millions around the world.

**About Sanofi:**

Were an R&D-driven, AI-powered biopharma company committed to improving peoples lives and delivering compelling growth. Our deep understanding of the immune system and innovative pipeline enables us to invent medicines and vaccines that treat and protect millions of people around the world. Together, we chase the miracles of science to improve lives.

**Main Responsibilities**

- Define and deliver the enterprise data strategy with multi-year roadmaps that prioritize insights and analytics generation across all business functions.
- Partner with cross-functional stakeholders(R&D, Medical Affairs, Commercial, Safety, Brand Teams) to identify, assess, and prioritize data requirements and use cases such as patient journey mapping, competitive intelligence, provider segmentation, new product forecasting, unbranded and branded launch activities
- Identify and evaluate commercial and real-world data sources including social listening platforms, specialty pharmacy, reference lab data sets, customer relationship management platforms, open/closed claims, EMR/EHR, disease registries, and competitive intelligence platforms for fitness-for-purpose
- Conduct enterprise-wide data and analytics assessments and gap analyses to evaluate current insight-generation capabilities against business requirements
- Facilitate cross-functional collaboration and investment governance, coordinating with Digital and Procurement to optimize data investments, prevent duplication, and maximize value

**About You**

**Basic Qualifications**

- Bachelor's degree required in a quantitative discipline, data science, business administration, health informatics, epidemiology, business, life sciences, or related fields; advanced degree preferred
- 4+ years of pharmaceutical or biopharma industry experience required, with significant time in Go-to-Market insights & analytics, Launch Excellence or market access functions
- 2+ years in data strategy, Go-to-Market data strategy, launch readiness strategy, new product data strategy, or RWD/RWE leadership required

**Preferred Qualifications**

- Proven track record delivering enterprise data strategies and generating insights that drive business decisions across diverse, cross-functional stakeholder groups
- Experience conducting data needs assessments, gap analyses, and strategic roadmap development
- Demonstrated ability to translate business requirements into data-driven insights, strategic priorities, and investment decisions
- Strong understanding of commercial data ecosystems and market access analytics, with familiarity of regulatory considerations for real-world evidence (FDA, EMA, ICH)
- Demonstrated ability to lead through influence in complex, matrixed environments
- Therapeutic area expertise in one or more of the following strongly preferred: Immunology, Rare Disease, Hematology-Oncology, Type 1 Diabetes, Transplant, or Specialty Care

**Technical Knowledge**

(Supporting analytics and data engineering teams; hands-on execution a plus but not required)

- Familiarity with commercial and external data sources and fit-for-purpose applications: formulatory data, sales/CRM, open/closed claims (IQVIA, STATinMED, Merative), EHR (TriNetX), specialty pharmacy, patient/consumer data, disease registries, PROs, and SDOH, wearables, strongly preferred
- Competitive intelligence platform evaluation (AlphaSense, Clarivate, Evaluate & Citeline) including identification of key use cases and their data requirements , strongly preferred
- Familiarity with launch readiness analytics and insight methodologies: patient journey and funnel analytics, market and brand performance analysis, segmentation, forecasting, and comparative effectiveness research
- Familiarity with data models and standards (e.g., OHDSI OMOP) and modern cloud data platforms (e.g. Snowflake, AWS Sagemaker)
- Familiarity with advanced analytics and AI/ML/LLM applications including predictive modeling, NLP for unstructured data mining, and signal detection
- Familiarity with SQL and/or Python plus AI-assisted coding (e.g. Cursor, Claude, OpenWork); ability to engage technically with analytics and data engineering teams

**Personal Attributes**

- Strategic thinker who identifies data needs, gaps, and opportunities and drives enterprise strategy to generate high-impact insights
- Exceptional ability to translate complex commercial questions into clear insights, strategic priorities, and investment decisions
- Influential team player who drives execution across a highly matrixed organization, setting direction, enabling teams, and governing quality
- Strong commercial and business acumen with the ability to balance competing stakeholder needs across a global enterprise
- High learning agility, intellectual curiosity, and strong emotional intelligence
- Commitment to scientific rigor, regulatory compliance, and ethical use of data

**Why choose us?**

- Bring the miracles of science to life alongside a supportive, future-focused team.
- Discover endless opportunities to grow your talent and drive your career, whether its through a promotion or lateral move, at home or internationally.
- Enjoy a thoughtful, well-crafted rewards package that recognizes your contribution and amplifies your impact.
- Take good care of yourself and your family, with a wide range of health and wellbeing benefits including high-quality healthcare, prevention andwellness programs and at least 14 weeks gender-neutral parental leave.
- Make your work count by supporting a company that brings life-changing treatments to millions and is committed to doing right by patients, communities, and the planet.
- Drive progress from within by helping simplify, scale, and modernize how a global biopharma business delivers smarter, faster, and more sustainably.
- Support teams across science, medicine, and operations by building better systems, shaping bold strategies, and enabling innovation at speed.

Sanofi Inc. and its U.S. affiliates are Equal Opportunity and Affirmative Action employers committed to a culturally diverse workforce. All qualified applicants will receive consideration for employment without regard to race; color; creed; religion; national origin; age; ancestry; nationality; marital, domestic partnership or civil union status; sex, gender, gender identity or expression; affectional or sexual orientation; disability; veteran or military status or liability for military status; domestic violence victim status; atypical cellular or blood trait; genetic information (including the refusal to submit to genetic testing) or any other characteristic protected by law.

\#GD-SA

\#LI-SA

\#vhd

All compensation will be determined commensurate with demonstrated experience. Employees may be eligible to participate in Company employee benefit programs, and additional benefits information can [be found here.](<https://benefits.sanofiusallwell.com/fleet/public/index/ba511bf8-5c32-4828-9861-ab985fffab90/?cid=sanofi>)

Associate Director, Pharmacovigilance/Product Safety

At Insmed, every moment and every patient counts — and so does every person who joins in. As a global biopharmaceutical company dedicated to transforming the lives of patients with serious and rare diseases, you’ll be part of a community that prioritizes the human experience, celebrates curiosity, and values every person’s contributions to meaningful progress. That commitment has earned us recognition as *Science* magazine’s No. 1 Top Employer for five consecutive years, certification as a Great Place to Work® in the U.S., and a place on *The Sunday Times* Best Places to Work list in the UK.

For patients, for each other, and for the future of science, we’re in. Are you?

**About the Role:**

We’re looking for an Associate Director, Pharmacovigilance/ Product Safety on the Drug Safety & Pharmacovigilance team to help us expand what’s possible for patients with serious diseases. Reporting to the Executive Director, DSPV Medical Safety, you’ll provide medical expertise regarding the safety and risk assessment of Insmed products at all stages of the product life cycle (clinical to post-marketing). This individual will ensure that the safety data are evaluated medically and put in context thus underpinning risk management initiatives. This individual will have responsibility for medical assessment and medical review activities and may contribute to safety sections of safety and non-safety documents.

**What You'll Do:**

In this role, you’ll have the opportunity to provide medical significance and expectedness assessment of AE/SAE reports and approving AE/SAE case narratives prepared by vendors or Insmed. You’ll also:

- Compile analysis of similar events (AOSE), individual case comments, RMP analyses, and ad-hoc safety analyses as required by health authorities or corporate policy.
- Provide medical input for maintaining RMP and post-marketing safety monitoring commitments
- Provide periodic benefit-risk assessment reports for internal use
- Investigate and review emerging safety data from various sources including individual clinical trial AE/SAE case reports, spontaneous Adverse Drug Reaction (ADR) reports, published literature, aggregate reports, toxicology reports, non-clinical studies, and other source
- Author, review and provide input and approval for drug-safety related regulatory reports and clinical study documents including clinical study protocols, Informed Consent Forms, Investigator Brochures, Integrated Summary of Safety (ISS), Integrated Summary of Efficacy (ISE), MedDRA coding of AEs, product package and labeling
- Interacts with drug safety vendor for medical review and safety assessment activities
- Be an active member in internal safety review committee meetings

**Who You Are:**

You have an MD or equivalent degree and a minimum of 1 year experience in drug safety and risk management within the pharmaceutical, biotech or CRO industry OR 3 years within a clinical care setting. You are or you also have:

- Strong Leadership skills and ability to communicate with individuals at all levels (administrative to key thought leaders)
- Excellent communication skills (verbal and written).
- Highly organized with a strong attention to detail, clarity, accuracy and conciseness.

**Nice to Have (but not required)** :

- Device experience strongly preferred
- Strong skills in the management of safety information originating from both clinical development and post-marketing sources
- Expert knowledge of the regulations governing pharmacovigilance
- Working knowledge of industry standard pharmacovigilance databases and MedDRA

**Where You’ll Work**

This is a fully remote role. It can be performed effectively from anywhere while staying connected to your Insmed team and community. Occasional travel for team meetings or events will be expected.

**Travel Requirements**

Minimal travel expected - up to 10% annually

\#LI-Remote

\#LI-JK

**Pay Range:**

$179,000.00-232,500.00 Annual

**Life at Insmed**

At Insmed, you’ll find a culture as human as our mission—intentionally designed for the people behind it. You deserve a workplace that reflects the same care you bring to your work each day, with support for how you work, how you grow, and how you show up for patients, your team, and yourself.

Highlights of our U.S. offerings include:

- Comprehensive medical, dental, and vision coverage and mental health support, annual wellbeing reimbursement, and access to our Employee Assistance Program (EAP)
- Generous paid time off policies, fertility and family-forming benefits, caregiver support, and flexible work schedules with purposeful in-person collaboration
- 401(k) plan with a competitive company match, annual equity awards, and participation in our Employee Stock Purchase Plan (ESPP), and company-paid life and disability insurance
- Company Learning Institute providing access to LinkedIn Learning, skill building workshops, leadership programs, mentorship connections, and networking opportunities
- Employee resource groups, service and recognition programs, and meaningful opportunities to connect, volunteer, and give back

Eligibility for specific programs may vary and is subject to the terms and conditions of each plan.

**_Current Insmed Employees: Please apply via the Jobs Hub in Workday._**

*Insmed Incorporated is an Equal Opportunity employer. We do not discriminate in hiring on the basis of physical or mental disability, protected veteran status, or any other characteristic protected by federal, state, or local law. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. For more information, please refer to our* [*Equal Employment Opportunity and Non-Discrimination Statement*](<https://insmed.com/documents/EEO-and-Non-Discrimination-Statement-of-Policy.pdf>) *on our Careers site.*

*It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.*

*Unsolicited resumes from agencies should not be forwarded to Insmed. Insmed will not be responsible for any fees arising from the use of resumes through this source. Insmed will only pay a fee to agencies if a formal agreement between Insmed and the agency has been established. The Human Resources department is responsible for all recruitment activities; please contact us directly to be considered for a formal agreement.*

*Insmed is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation to participate in the job application or interview process, please contact us by email at* [*TotalRewards@insmed.com*](<mailto:TotalRewards@insmed.com>) *and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.*

*Applications are accepted for 5 calendar days from the date posted or until the position is filled.*

Summer Intern – Combination Product Development

At Insmed, every moment and every patient counts — and so does every person who joins in. As a global biopharmaceutical company dedicated to transforming the lives of patients with serious and rare diseases, you’ll be part of a community that prioritizes the human experience, celebrates curiosity, and values every person’s contributions to meaningful progress. That commitment has earned us recognition as *Science* magazine’s No. 1 Top Employer for five consecutive years, certification as a Great Place to Work® in the U.S., and a place on *The Sunday Times* Best Places to Work list in the UK.

For patients, for each other, and for the future of science, we’re in. Are you?

**About the Role:**

We’re looking for a Combination Product Development Intern on the Manufacturing team to help us expand what’s possible for patients with serious diseases.

The Insmed Summer Internship Program is designed to give you more than just a glimpse into the pharmaceutical industry—it’s a chance to make a real impact. Over the course of the summer, you’ll gain hands-on experience, contribute to meaningful team projects, and learn directly from skilled professionals who are invested in your growth.

Our 2027 Summer Intern program is a full-time (40 hours per week), 12-week, paid internship. The internship may present opportunities for rotational assignments within the function, and the intern will be assigned goals and objectives that will support the strategic business plan of the company.

**What You'll Do:**

In this role, you’ll have the opportunity to gain hands-on experience working across multiple combination product programs at different stages of the product development lifecycle, making direct contributions to deliverables that help bring life-changing therapies to patients with serious diseases.

You’ll also:

- Assist with Design Verification activities in support of regulatory submissions
- Provide support in Risk Management and Design Controls, assisting with design control activities and associated deliverables across relevant project areas.
- Apply systematic problem-solving methodologies to identify, communicate, and resolve quality issues
- Support Post-Market Surveillance activities, including complaint handling, investigation, and root cause analysis
- Participate in potential rotational assignments within the function

**Who You Are:**

You are a current student working on a Bachelors or Master’s degree in Biomedical, Mechanical, or Chemical Engineering.

You are or you have:

- Detail-oriented with strong organizational and time management skills
- Effective written and verbal communication skills
- Able to analyze data, identify trends, and summarize key takeaways
- Comfortable working with digital tools and platforms
- Eager to work collaboratively in a team environment

**Nice to have (but not required):**

- Experience in medical devices, testing, data analysis, and technical writing

**Where You’ll Work**

This is a hybrid role based out of our Bridgewater, New Jersey office. You’ll work remotely most of the time, with in-person collaboration when it matters most.

**Pay Range:**

$20.00-35.00 Hourly

**Life at Insmed**

At Insmed, you’ll find a culture as human as our mission—intentionally designed for the people behind it. Our internship program reflects that commitment by supporting how you learn, grow, and show up each day while contributing to work that matters.

Our internship offerings include:

- Paid company holidays
- Hands-on learning in real-world projects
- Networking opportunities with leaders and social events with your peers
- Mentorship and professional development
- A final presentation to celebrate your contributions
- Access to office amenities for those who are not remote

**_Current Insmed Employees: Please apply via the Jobs Hub in Workday._**

*Insmed Incorporated is an Equal Opportunity employer. We do not discriminate in hiring on the basis of physical or mental disability, protected veteran status, or any other characteristic protected by federal, state, or local law. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. For more information, please refer to our* [*Equal Employment Opportunity and Non-Discrimination Statement*](<https://insmed.com/documents/EEO-and-Non-Discrimination-Statement-of-Policy.pdf>) *on our Careers site.*

*It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.*

*Unsolicited resumes from agencies should not be forwarded to Insmed. Insmed will not be responsible for any fees arising from the use of resumes through this source. Insmed will only pay a fee to agencies if a formal agreement between Insmed and the agency has been established. The Human Resources department is responsible for all recruitment activities; please contact us directly to be considered for a formal agreement.*

*Insmed is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation to participate in the job application or interview process, please contact us by email at* [*TotalRewards@insmed.com*](<mailto:TotalRewards@insmed.com>) *and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.*

*Applications are accepted for 5 calendar days from the date posted or until the position is filled.*

AbbVie

Associate Director, Regulatory Affairs Advertising & Promotion - Oncology

Company Description

**About AbbVie**

AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at [www.abbvie.com](<http://www.abbvie.com/>). Follow @abbvie on [LinkedIn,](<https://www.linkedin.com/company/abbvie/>) [Facebook](<https://www.facebook.com/AbbVieGlobal/>), [Instagram](<https://www.instagram.com/abbvie/>), [X](<https://twitter.com/abbvie>) and [YouTube.](<https://www.youtube.com/user/AbbVie>)

Job Description

The **Associate Director, Regulatory Affairs US Advertising and Promotion-Oncology** is responsible for setting strategy and leading cross-functional, multidisciplinary, therapeutic teams, and executes multidivisional initiatives. The Associate Director envisions the future by using global marketplace, technology and business knowledge, collects and analyzes issues and trends that affect the business. This individual identifies and acts upon cross-organization or cross-business opportunities and possesses and leverages broad industry knowledge.

**Responsibilities:**

- Make decisions and plans for operations (workflow, assignments, staff development) within area of responsibility with minimal direction. Sets strategy and leads cross-functional/multidisciplinary therapeutic teams and multidivisional initiatives.
- Maintains and evaluates productivity metrics to project current and future business needs
- Aligns and maintains effective communication channels with key Medical, Marketing, Regulatory, Legal and Public Affairs counterparts. Identifies areas of improvement in process/policy, develops recommendations/plan, and leads initiatives.
- Assists in the management of the departmental budget, identifies and communicates budgetary needs to Operations and Finance, and identifies and projects current and future expenditures and business needs.
- Collects and analyzes issues/trends that affect business to identify and act on cross-organization or cross business opportunities. Effective use of knowledge of global marketplace, technology and business levels.
- Operates independently, with recognition of when to consult departmental senior concerning risks. In absence of Director, is responsible for day-to-day operations. Responsible for departmental initiatives, which have significant impact on both internal and external customers.
- Encourages innovation and holds employees accountable for delivering on their goals; recognizes, mentors, rewards and recommends promotion for staff members based on their performance, results, and development.
- Exhibits solid understanding of regulations, and guidance of regulatory authorities, political and legal climate and industry practices related to advertising and promotions to assist in meeting organizational goals. Possesses and leverages broad industry knowledge
- Develops and implements complex processes and projects and develops and delivers strategic presentations for senior management
- Identifies areas of improvement in process, policy, develops recommendations/plan and leads initiatives
- This role will work a hybrid work schedule (3 days in office, 2 days remotely) from our Mettawa, IL; South San Francisco, CA; Florham Park, NJ or Irvine, CA AbbVie headquarters

Significant Work Activities: Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hr day) is required

Qualifications

- Minimum bachelor’s degree (or equivalent) in science (biology, chemistry, microbiology, immunology, medical technology, pharmacy, pharmacology), is required. Master’s, Ph.D or Pharm D preferred.
- You should also possess:
  - **Associate Director: 8+ years of pharmaceutical experience with a Bachelor's, 5+ years with a Pharm D plus relevant ad promo experience. Oncology experience is preferred.**
- The candidate must have a solid understanding of regulatory advertising and promotion regulations, having had direct responsibility in this area.
- Experience working in a complex and matrix environment
- Strong communication skills, both oral and written
- Experience in management capacity preferred

Additional Information

Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law:

- The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future.
- We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.
- This job is eligible to participate in our long-term incentive programs.

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company’s sole and absolute discretion, consistent with applicable law.

AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled.

US & Puerto Rico only - to learn more, visit [https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html](<https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html>)

US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:

[https://www.abbvie.com/join-us/reasonable-accommodations.html](<https://www.abbvie.com/join-us/reasonable-accommodations.html>)

Senior Manager Regulatory Affairs, Global Reg Strategy US & Canada

Company Description

**About AbbVie**

AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at [www.abbvie.com](<http://www.abbvie.com/>). Follow @abbvie on [LinkedIn,](<https://www.linkedin.com/company/abbvie/>) [Facebook](<https://www.facebook.com/AbbVieGlobal/>), [Instagram](<https://www.instagram.com/abbvie/>), [X](<https://twitter.com/abbvie>) and [YouTube.](<https://www.youtube.com/user/AbbVie>)

Job Description

The **Senior Manager Regulatory Affairs, Global Reg Strategy US & Canada** is responsible for the development and implementation of US and Canada regulatory strategic and tactical planning (RSTP) for assigned on market products or those products in development. The Senior Manager assures that regulatory strategies defined within the GRPT, are effectively implemented and maintained in line with changing regulatory and business needs.This individual identifies and gathers data needed to support filings, responses to inquiries, and registration maintenance to enable commercialization of products that are developed, manufactured or distributed to meet relevant US and Canada regulatory requirements.

**Responsibilities:**

- Responsible for a product(s) or products with multiple driver indications within a Therapeutic Area and supports the Manager (Global Regulatory Lead (GRL), Associate Director, or Director), in the development & execution of the regulatory strategy. Assigned matters may have a moderate impact on business activities and operations.
- Serves as HA liaison and interfaces with FDA for meetings, teleconferences and coordinates preparation and completion of FDA meeting briefing packages and responses. Advise internal customers who may contribute to regulated communication on Regulatory/FDA issues including Public Affairs, Clinical Development, Legal, and others such as Commercial.
- Functions independently in negotiation and decision-making for project related issues that have crossfunctional impact. Assists in the development,training of staff members.
- Key contributor responsible for the preparation and review of regulatory submissions consistent within US and Canada regulatory requirements and guidelines and assures complete and timely response to Health Authorities during application review.
- Supports the regulatory submission and approval process. Broadly applies regulatory/technical knowledge of government regulations and skills across therapeutic areas.
- Recommends and implements changes to difficult projects based on knowledge and expertise, accurate interpretation of US and Canada government regulations, guidances, as well as corporate policies and management-related considerations.
- Presents pertinent regulatory information to appropriate cross-functional areas.
- Operates in compliance with regulations, company policies, procedures, and guidance in alignment with regulatory product strategy and the Quality Dossier Program (QDP).
- This role will work a hybrid work schedule (3 days in office, 2 days remotely) from our Lake County, IL; Florham Park, NJ or Irvine, CA AbbVie headquarters.

Significant Work Activities: Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hr day) is required

Qualifications

- Required Education: Bachelor’s degree (pharmacy, biology, chemistry, pharmacology) or industry related.
- Preferred Education: Advanced Degree a plus. Certifications a plus
- Required Experience: Minimum of 6 years of experience in regulatory affairs, research and development, or a related pharmaceutical industry field, including at least 2–3 years of experience performing pharmaceutical regulatory activities.
- Demonstrates excellent negotiation skills, problem solving skills and builds consensus.
- Demonstrates effective communication skills in written and oral channels both within Regulatory and across the organization.
- Able to deliver challenging messages effectively without compromising important business relationships.
- Proven skill at implementing successful US and Canada regulatory strategies regulatory strategies.
- Experience working in a complex and matrix environment.
- Global regulatory experience is a plus.
- Experience interfacing with government regulatory agencies.

Additional Information

Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law:

- The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future.
- We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.
- This job is eligible to participate in our long-term incentive programs.

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company’s sole and absolute discretion, consistent with applicable law.

AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled.

US & Puerto Rico only - to learn more, visit [https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html](<https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html>)

US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:

[https://www.abbvie.com/join-us/reasonable-accommodations.html](<https://www.abbvie.com/join-us/reasonable-accommodations.html>)

Illinois

Scientist II, Drug Product Design & Development

Company Description

**About AbbVie**

AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at [www.abbvie.com](<http://www.abbvie.com/>). Follow @abbvie on [LinkedIn,](<https://www.linkedin.com/company/abbvie/>) [Facebook](<https://www.facebook.com/AbbVieGlobal/>), [Instagram](<https://www.instagram.com/abbvie/>), [X](<https://twitter.com/abbvie>) and [YouTube.](<https://www.youtube.com/user/AbbVie>)

Job Description

The Drug Product Design and Development (DPDD) group within AbbVie’s Synthetic Molecule CMC organization designs and develops drug products that enable the delivery of candidate synthetic molecules across clinical development, from proof-of-concept and pivotal studies through life-cycle innovation. DPDD collaborates with cross-functional teams to establish integrated, phase-appropriate drug product development strategies; design and execute studies that deliver bioavailable, stable, and manufacturable drug products; and ensure the timely delivery of clinical supplies. The group also optimizes formulations and manufacturing processes to produce commercially viable drug products for late stage clinical studies that meet patient needs, and support the consistent manufacture of high-quality products.

AbbVie’s DPDD organization is seeking a highly motivated, talented Scientist II with experience in developing drug products to join our team in North Chicago, IL. The successful candidate will partner with project leads and cross-functional teams to develop drug delivery and formulation strategies; design, characterize, and build understanding of formulations and processes; and advance the biopharmaceutical characterization of clinical formulations. In this role, the candidate will serve as an integral member of the drug product team, executing activities that support formulation design and drug product process development. The candidate is also expected to foster productive collaborations and communicate effectively with scientific teams and cross-functional stakeholders.

**Responsibilities**

- Plans and executes formulation feasibility, optimization, and supporting studies for project goals. Continuously seeks to improve existing formulation techniques and processes.
- Demonstrate strong proficiency in analytical techniques for physicochemical characterization of drug substances and drug products, including HPLC, X-ray diffraction, particle size distribution (PSD) analysis, and differential scanning calorimetry (DSC).
- Innovates and implements new experimental protocols based on good scientific understanding and acts as a resource for others.
- Interprets data in the framework of the project and modifies experimental plans when required.
- Applies theoretical framework to solve moderately complex formulation and development problems.
- Makes scientific contributions to development reports, technical summaries, and supporting documents.
- Communicates formulation recommendations clearly in a scientifically sound in a project team meeting setting.
- Collaborates across CMC functions to advance project execution.
- Executes biopharmaceutics related assays for guiding the formulation selection and derisking of clinical products, including oral dosage forms and long-acting injectables.
- Interface with drug product development teams to ensure that biopharmaceutical and physicochemical considerations are incorporated into formulation design.
- Collaborate with other functions within AbbVie to align a broad range of strategies that directly support drug discovery and development programs.
- Ensure compliance with AbbVie safety, good laboratory practices, quality and regulatory policies and government regulations.

Qualifications

- BS or equivalent education with typically 7 or more years of experience or MS or equivalent education with typically 5 or more years of experience, preferably in Pharmaceutics, Chemistry, Physical Pharmacy, Biopharmaceutical Sciences, Material Sciences, Biomedical Engineering, or Chemical Engineering.
- Strong theoretical background and practical background in formulation design and pharmaceutical technologies.
- Fundamental understanding of physicochemical and biopharmaceutical properties as related to formulation design
- Technical awareness in various aspects of drug development, adherence to rigorous scientific method, and commitment to the scientific process.
- Scientific problem solving, experimental design and trouble shooting skills.
- Excellent oral and written communication skills.
- Demonstrated ability to work collaboratively in a cross-functional team setting.
- Independently design, execute and interpret critical experiments to answer scientific questions.

**Preferred:**

- Strong knowledge in methods and analytical techniques for the characterization of drug release for various oral and parenteral dosage forms.
- Fundamental understanding of physicochemical properties and how these properties influence formulation design.
- Ability to operate, maintain, and troubleshoot laboratory equipment used to develop new drug products, ensuring equipment readiness and supporting efficient execution of formulation and process development studies.

**Key Competencies:**

- Builds strong relationships with peers and cross functionally with partners outside of the team to enable higher performance.
- Learns fast, grasps the “essence” and can change the course quickly where indicated.
- Raises the bar and is never satisfied with the status quo.
- Creates a learning environment, open to suggestions and experimentation for improvement.
- Embraces the ideas of others, nurtures innovation and manages innovation to reality.
- Routinely read and apply relevant scientific literature. Contribute to writing and conceptual framework of publications, presentations, and patents. Effectively organize and present scientific plans and data
- Learn, understand and master new experimental techniques.

Additional Information

Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law:

- The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future.
- We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.
- This job is eligible to participate in our short-term incentive programs.

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company’s sole and absolute discretion, consistent with applicable law.

AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled.

US & Puerto Rico only - to learn more, visit [https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html](<https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html>)

US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:

[https://www.abbvie.com/join-us/reasonable-accommodations.html](<https://www.abbvie.com/join-us/reasonable-accommodations.html>)

Director, RA Global Regulatory Strategy

Company Description

**About AbbVie**

AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at [www.abbvie.com](<http://www.abbvie.com/>). Follow @abbvie on [LinkedIn,](<https://www.linkedin.com/company/abbvie/>) [Facebook](<https://www.facebook.com/AbbVieGlobal/>), [Instagram](<https://www.instagram.com/abbvie/>), [X](<https://twitter.com/abbvie>) and [YouTube.](<https://www.youtube.com/user/AbbVie>)

Job Description

The Director Regulatory Affairs Global Regulatory Lead (GRL II), Global Regulatory Strategy (Neuroscience), is responsible for developing and implementing global strategies to secure and maintain market approval for product(s) in the assigned therapeutic area. Leads the Global Regulatory Product Team (GRPT). Continually expands TA knowledge, and ensures strategic messaging and content of global regulatory dossiers. May lead the Labeling Regulatory Strategy Team (LRST). Serves as the primary regulatory interface with AST and supporting teams. Proactively anticipates and mitigates regulatory risks. Ensures compliance with global regulatory requirements. Manages compounds through all phases of development, including post approval and throughout the life cycle of the product. Demonstrates excellent understanding of drug development and leadership behaviors consistent with level. Develops and implements acceleration strategies. Manages projects and necessary documentation of reg strategies.

Responsibilities

- Interfaces with the LRST and AST to lead and support cross-functional company objectives. Leads the GRPT to development of creative global strategies in line with applicable regulations to achieve business objectives for development and marketed products. When necessary, seeks expert advice and technical support from functional stakeholders, supervisor, and TAH level personnel.
- Leads cross-functional stakeholders and regulatory professionals to ensure inclusion of appropriate and clear strategic messaging in the content of global regulatory dossiers and responses to regulatory Agency requests.
- Accountable for ensuring that corporate goals are met. Key internal leader and driver of regulatory policy and strategy for assigned products.
- Leads preparation of global regulatory product strategies for assigned products. Proactively leads regulatory and cross-functional team in the preparation and maintenance of risk assessment and mitigation strategy development for assigned products and communicates plan to relevant stakeholders.
- Acts independently under the direction of a GRS Sr GRL or TA Head. May participate in or lead regulatory and Company initiatives. Based on experience and scientific strengths, expands knowledge of TA and provides coaching and mentoring for GRPT members. May have direct report(s) and contribute to the performance management for other RA team members
- Influences the development of regulations and guidance. Analyzes legislation, regulations, and guidance and provides analysis to the organization, with worldwide accountability for assigned products.
- Follows company policies and procedures for regulatory record keeping and may identify need for and develop and implement policies and procedures within the RA department and, if applicable, ensure direct reports follow requirements.
- Ensures alignment of global regulatory strategies with Sr. Management. Under minimal guidance of supervisor, presents meaningful regulatory assessments and regulatory recommendations to executive management. Proactively informs AST and cross functional management, including RDLT and Commercial Leadership,of issues, labeling outcomes, approval or other risks and mitigations. Provides assessment of impact on global programs. Represents ABBV Regulatory position in interactions at Joint Governance
- Makes decisions regarding work processes or operational plans and schedules to achieve the program objectives established by senior management. Advances the organization’s goals by participating in and taking leadership roles in professional associations, industry, and trade groups as appropriate for assigned projects.
- Follows budget allocations and keeps supervisor informed on project resourcing (headcount-related fees, filing fees, and professional services).
  Chairs or sponsor key GRS initiatives and presents outcomes to RA LT.

Qualifications

- Required Education:
  Bachelor's degree in life sciences (pharmacy, biology, chemistry, pharmacology) or related subject.
- Preferred Education:
  Relevant advanced degree is preferred. Certification a plus.
- Required Experience:
  7+ years regulatory experience. Some portion may include experience related to pharmaceutical regulatory work (e.g., other R&D role or specialized training). Requires drug development experience in US&C region. Proven 5+ years in a strategic leadership role with strong project management skills. Experience working in a complex and matrix environment with multiple stakeholders and influencing cross-functional teams. Experience interfacing with major government regulatory
- Required Experience cont'd:
  Strong communication and proactive negotiation skills. Experience developing and implementing successful global regulatory strategies.
- Preferred Experience:
  10+ years’ experience in pharmaceutical regulatory activities, with experience as lead regulatory product strategist in two or more major regions in addition to the US, such as EU or Japan. Strong global drug development foundation with business acumen.
- Note: Higher education may compensate for years of experience.

Additional Information

Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law:

- The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future.
- We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.
- This job is eligible to participate in our long-term incentive programs.

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company’s sole and absolute discretion, consistent with applicable law.

AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled.

US & Puerto Rico only - to learn more, visit [https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html](<https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html>)

US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:

[https://www.abbvie.com/join-us/reasonable-accommodations.html](<https://www.abbvie.com/join-us/reasonable-accommodations.html>)