Sales & Services

GRAIL Inc

Inside Sales Representative #4961

Our mission is to detect cancer early, when it can be cured. We are working to change the trajectory of cancer mortality and bring stakeholders together to adopt innovative, safe, and effective technologies that can transform cancer care.

We are a healthcare company, pioneering new technologies to advance early cancer detection. We have built a multi-disciplinary organization of scientists, engineers, and physicians and we are using the power of next-generation sequencing (NGS), population-scale clinical studies, and state-of-the-art computer science and data science to overcome one of medicine’s greatest challenges.

GRAIL is headquartered in the Bay Area of California, with locations in Washington, D.C., North Carolina, and the United Kingdom. It is supported by leading global investors and pharmaceutical, technology, and healthcare companies.

For more information, please visit [grail.com](<http://grail.com/>)

GRAIL is seeking a highly motivated, self-starter Enterprise Inside Sales Representative to open doors and build new relationships with self-insured employers, life insurers, payers and first responders in an assigned territory. You will identify companies and contacts for outreach, secure meetings with key decision-makers, and manage a robust pipeline of marketing qualified leads. You will also engage in full sales-cycle management of midmarket deals in partnership with the sales team. This role will work in collaboration with the Employer and Labor Sales and Marketing teams and report to the Sr. Director of Employer and Labor Sales. This role is a great “foot in the door” opportunity for a career in B2B/enterprise sales.

This role is based in Sunnyvale, California. It offers a flexible work arrangement, with the ability to work from GRAIL's office or from home. Our current flexible work arrangement policy requires that a minimum of 60%, or 24 hours, of your total work week be on-site. Your specific schedule, determined in collaboration with your manager, will align with team and business needs and could exceed the 60% requirement for the site. At our Sunnyvale campus, Tuesdays and Thursdays are the key days where we encourage on-site presence to engage in events and on-site activities.

**Responsibilities:**

- Work within a commercial vertical (Employer and Labor Union) and a geographic region, to drive interest, leads, and new account opportunities to the sales team and support their broader activities.
- Enter calls, activities and customer information into a CRM (Salesforce)/Outreach and update as needed to keep all stakeholders informed.
- Use a combination of cold calls (~50 per day), cold emails, LinkedIn messaging and other outbound communication methods to reach your target audience and schedule the required number of monthly sales interactions.
- Establish personal connections with clinical, executive and HR/Benefits leaders to open new pipeline opportunities and schedule meetings for Employer and Labor Key Account Directors.
- Use sales and marketing automation tools to enhance exposure within target accounts, measure inbound and outbound activities, and monitor effectiveness of personal sales activity.
- Achieve goals for sales activities, including outbound calls made, new prospects identified, meetings scheduled and meetings completed.
- Grow into opportunity management from identification to closure of midmarket deals
- Meet SLA’s and demonstrate diligence in following up on responses from prospects and persistence in making multiple attempts to each prospect for improved response rates.
- Provide market feedback on competitive activity, pricing, and other industry trends to marketing and sales stakeholders.
- Contribute the company culture by embracing and enhancing company values.

*These responsibilities summarize the role’s primary responsibilities and are not an exhaustive list. They may change at the company’s discretion.*

**Required Qualifications:**

- Minimum 2 years inside sales or field sales experience.
- Bachelor's degree or equivalent.
- Travel as necessary (~20%).
- Experience with sales and prospecting tools, such as Salesforce, Outreach, LinkedIn Sales Navigator and Apollo.

**Preferred Qualifications:**

- Experience within pharmaceutical, biotechnology, or lab sales and/or ideally selling into HR & Benefits leaders within self-insured employers, health systems, life insurance and health plan companies.
- Superior verbal and written communication skills.
- Demonstrated experience with identifying and closing sales opportunities.
- Demonstrated ability to communicate complex information into an “elevator pitch” to get someone’s attention and persuade them to take action.

The expected hourly rate for this position is expected to be $35.57-$43.75/hr.

At GRAIL, we believe in recognizing and rewarding the contributions our employees make to our mission and success. In addition to base pay, this role may be eligible for additional compensation, including an annual bonus and/or other incentives, in accordance with applicable plans and the company's discretion. The posted range reflects our good-faith estimate of the base pay we expect to offer for this position at the time of hire. Actual compensation will be determined based on factors such as the candidate’s experience, skills, qualifications, and other relevant considerations.

At GRAIL, we invest in the health, well-being, and future of our employees and their families. Employees in this role are eligible for a comprehensive and competitive benefits package designed to support what matters most, including flexible time off or vacation, a 401(k) retirement plan with employer match, medical, dental, and vision coverage, and thoughtfully selected well-being programs. Benefits are offered in accordance with applicable plans and policies.

GRAIL is an equal employment opportunity employer, and we are committed to building a workplace where every individual can thrive, contribute, and grow. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, age, disability, status as a protected veteran, or any other class or characteristic protected by applicable federal, state, and local laws. Additionally, GRAIL will consider for employment qualified applicants with arrest and conviction records in a manner consistent with applicable law and provide reasonable accommodations to qualified individuals with disabilities. Please contact us at \[email protected\] if you require an accommodation to apply for an open position.

GRAIL maintains a drug-free workplace. We welcome job-seekers from all backgrounds to join us!

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

California

US Sales Operations Associate Director & Excellence

**The Opportunity:**

Reporting to the VP, US Sales, the Associate Director, Sales Operations serves as a strategic business partner responsible for optimizing the effectiveness, efficiency, and execution of the U.S. field sales organization.

This role leads and orchestrates the development and deployment of sales

operating strategies, performance management frameworks, business processes, and field engagement initiatives that enable the achievement of commercial objectives. You will ensure field leadership and sales representatives have access to actionable insights,

streamlined processes, effective tools, and clear priorities required to maximize customer engagement and business performance.

You will partner extensively with Insights & Analytics, Marketing, Market Access, Finance, Field Reimbursement, Training, Compliance, and IT to drive

executional excellence, enhance sales force effectiveness, accelerate strategic initiatives, and foster a high-performing sales culture.

As a trusted advisor to Sales Leadership, this individual identifies opportunities for continuous improvement, anticipates business needs, and leads cross-functional initiatives that strengthen organizational capability and support growth objectives.

**The Role:**

**_Sales Performance Management & Strategic Analytics_**

- Lead the business review process, including monthly, quarterly, and annual performance reviews with Sales Leadership, providing actionable insights and recommendations to drive performance improvement.
- Partner with Insights & Analytics to establish and maintain a single source of truth for sales reporting, dashboards, and key performance metrics.
- Monitor business trends, identify risks and opportunities, and provide strategic recommendations to senior leadership.
- Drive adoption and utilization of performance measurement tools that enable data-driven decision-making across the sales organization

**_Operational Excellence & Process Optimization_**

- Drive operational excellence by optimizing sales processes, reducing administrative burden, and improving field productivity.
- Partner with cross-functional stakeholders to evaluate and enhance sales force effectiveness, capabilities, and execution.
- Manage sales operations tools, processes, and governance to support achievement of commercial objectives.
- Serve as the operational lead for the planning, prioritization, and execution of field initiatives.
- Working in partnership with field leadership, the individual establishes
  clear ownership, timelines, success measures, adoption monitoring and follow- through for field-facing priorities.
- Maintain the national sales calendar and coordinate cross-functional activities to ensure appropriate sequencing and prioritization of initiatives.
- Partner with Sales Training and Meeting Planning to support successful execution of national meetings, POAs, ACMs, and other field-facing programs.

**_Sales Leadership & Cross-Functional Partnership_**

- Act as a trusted advisor and primary operational partner to the VP of US Sales, National Sales Directors, and Sales Managers.
- Collaborate across Marketing, Market Access, Finance, HR/PE&O, Training, Compliance, and IT to ensure successful execution of commercial strategies.
- Facilitate leadership team meetings, communications, and follow-through on key business priorities.
- Partner closely with the Executive Assistant supporting the VP of U.S. Sales to coordinateleadership priorities, key meetings, communications and timely follow-through on organizational commitments.

**_Communications, Engagement & Organizational Effectiveness_**

- In partnership with Sales Leadership team and communications, drive clear, consistenttimely communication to the field organization.
- Support initiatives that foster a high-performing and engaged sales culture, including town halls, All Hands meetings, recognition programs, and leadership communications.
- Serve as a point of escalation for operational issues and field support needs.

**_Strategic Projects & Continuous Improvement_**

- Lead and support strategic initiatives that enhance operational effectiveness, field execution, organizational capability, and employee engagement.
- Identify opportunities to simplify processes, improve business outcomes, and strengthen the overall effectiveness of the sales organization.
- Manage special projects and change initiatives aligned to commercial priorities and organizational goals.

**Skills and Experience:**

- Bachelor degree in a scientific or business field
- 10 years' pharmaceutical, biotech or healthcare industry experience with special focus on sales and/or marketing, sales or sales leadership strongly preferred
- Experience leading teams, projects, or business initiatives within sales, sales leadership, training, marketing, commercial operations, or related functions.
- Demonstrated ability to influence cross-functional stakeholders and drive alignment without direct authority.
- Experience translating business objectives into actionable plans and operational execution.
- Strong organizational, project management, and communication skills with the ability to manage multiple priorities in a fast-paced environment.
- Experience presenting business insights and recommendations to leadership audiences.

**About CSL Behring**

CSL Behring is a global biotherapeutics leader driven by our promise to save lives. Focused on serving patients’ needs by using the latest technologies, we discover, develop and deliver innovative therapies for people living with conditions in the immunology, hematology, cardiovascular and metabolic, respiratory, and transplant therapeutic areas. We use three strategic scientific platforms of plasma fractionation, recombinant protein technology, and cell and gene therapy to support continued innovation and continually refine ways in which products can address unmet medical needs and help patients lead full lives.

CSL Behring operates one of the world’s largest plasma collection networks, CSL Plasma. Our parent company, CSL, headquartered in Melbourne, Australia, employs 32,000 people, and delivers its lifesaving therapies to people in more than 100 countries.

To learn more about CSL, CSL Behring, CSL Seqirus and CSL Vifor visit [https://www.csl.com/](<https://www.csl.com/>) and CSL Plasma at [https://www.cslplasma.com/](<https://www.cslplasma.com/>).

**Our Benefits**

For more information on CSL benefits visit [How CSL Supports Your Well-being | CSL](<https://www.csl.com/careers/your-well-being>).

**You Belong at CSL**

At CSL, Inclusion and Belonging is at the core of our mission and who we are. It fuels our innovation day in and day out. By celebrating our differences and creating a culture of curiosity and empathy, we are able to better understand and connect with our patients and donors, foster strong relationships with our stakeholders, and sustain a diverse workforce that will move our company and industry into the future.

To learn more about inclusion and belonging visit https://www.csl.com/careers/inclusion-and-belonging

**Equal Opportunity Employer**

CSL is an Equal Opportunity Employer. If you are an individual with a disability and need a reasonable accommodation for any part of the application process, please visit [https://www.csl.com/accessibility-statement](<https://www.csl.com/accessibility-statement>).

Pennsylvania

Area Sales Manager, Nephrology Nashville, TN

At CSL, we use our skills, to offer solutions in iron deficiency, nephrology, and cardio-renal therapies, so we can help patients around the world live better, healthier lives. This is why we come to work every day.

Are you empowered to create a better world, and be part of life changing work? As a global pharmaceutical company, we offer the chance to be part of a worldwide team, where passion and commitment are met with opportunities for professional and personal development.

Responsibilities

- As the Area Sales Manager, you will report into the Regional Business Manager, executing all aspects of sales, market development, and strategic planning for company products.

- You will engage with health care professionals involved in the treatment of renal patients in key practice settings, office, hospital, and dialysis.

- Daily travel and work within your assigned territory boundaries.

**Territory Covers:**  **Tennessee (Nashville, Memphis, Chattanooga, Jackson) Kentucky (Louisville, Lexington, Paducah, Ashland), Ohio (Cincinnati) and Alabama (Birmingham and Huntsville) and surrounding areas**

- Call on and engage with Nephrologists, health systems, and dialysis organizations and their staff to promote portfolio of company products

- Sell the benefits of company products to all key customers, including physicians, nurses, renal dietitians, pharmacists, hospitals, and others as assigned

- Demonstrate advanced disease state knowledge and promote product knowledge of company products, competitive products, and renal specialties

- Establish positive and productive relationships among marketplace networks within the territory

- Analyze sales performance and adjust business plan and approach accordingly

- Maintain up-to-date call records for all field contacts; submit reports and paperwork

- Represent a positive and professional image of the company externally and internally

- Collaborate with Commercial partners

Qualifications

The knowledge necessary to perform the responsibilities of this position are typically acquired through the following combination of education, experience, or the equivalent:

Minimum Requirements

- Bachelor’s degree

- 5+ years’ experience selling in the pharmaceutical industry, highly preferred in Nephrology, Renal, and/or Dialysis

- Proven track record as a top sales performer

- Demonstrated knowledge of account-based selling

- Account management experience navigating in a complex, competitive marketplace

Preferred Requirements

- Renal, Dialysis, Nephrology, Specialty pharma, Rare Disease, and Hospital sales experience

- Experience working within IDN systems is highly preferred

**About CSL Vifor**

CSL Vifor is a global partner of choice for pharmaceuticals and innovative, leading therapies in irondeficiency and nephrology. We specialize in strategic global partnering, in-licensing and developing, manufacturing and marketing pharmaceutical products for precision healthcare, aiming to help patients around the world lead better, healthier lives. Headquartered in St. Gallen, Switzerland, CSL Vifor also includes the joint company Vifor Fresenius Medical Care Renal Pharma (with Fresenius Medical Care). The parent company,CSL, headquartered in Melbourne, Australia, employs 32,000 people and delivers its lifesaving therapies to people in more than 100 countries.

To learn more about CSL, CSL Behring, CSL Seqirus and CSL Vifor visit [https://www.csl.com/](<https://www.csl.com/>) and CSL Plasma at [https://www.cslplasma.com/](<https://www.cslplasma.com/>).

**Our Benefits**

For more information on CSL benefits visit [How CSL Supports Your Well-being | CSL](<https://www.csl.com/careers/your-well-being>).

**You Belong at CSL**

At CSL, Inclusion and Belonging is at the core of our mission and who we are. It fuels our innovation day in and day out. By celebrating our differences and creating a culture of curiosity and empathy, we are able to better understand and connect with our patients and donors, foster strong relationships with our stakeholders, and sustain a diverse workforce that will move our company and industry into the future.

To learn more about inclusion and belonging visit https://www.csl.com/careers/inclusion-and-belonging

**Equal Opportunity Employer**

CSL is an Equal Opportunity Employer. If you are an individual with a disability and need a reasonable accommodation for any part of the application process, please visit [https://www.csl.com/accessibility-statement](<https://www.csl.com/accessibility-statement>).

Nationwide

Legend Biotech

Associate Director, Omnichannel Advanced Analytics

Legend Biotech is a global biotechnology company dedicated to treating and, one day, curing life-threatening diseases. Headquartered in Bridgewater, New Jersey, we are advancing the next generation of cell therapy through a portfolio of innovative technologies, including autologous, allogeneic, and in vivo cell therapy approaches. Our research spans chimeric antigen receptor T-cell (CAR-T), T-cell receptor (TCR-T), natural killer (NK) cell-based therapies, and other emerging platforms designed to transform the treatment of serious diseases. From our global network of research and development sites, we are committed to discovering and developing safe, effective, and cutting-edge therapies for patients worldwide.

Legend Biotech entered into a global collaboration agreement with Johnson & Johnson to jointly develop and commercialize CARVYKTI® (ciltacabtagene autoleucel; cilta-cel). Through this strategic partnership, we combine complementary expertise and capabilities to advance innovative immunotherapies for patients living with multiple myeloma.

Legend Biotech is seeking an **Associate Director, Omnichannel Advanced Analytics** as part of the **Insights & Analytics** team based in **Bridgewater, NJ**.

**Role Overview**

The Associate Director (AD), Omnichannel Advanced Analytics, is a senior analytics leader responsible for driving insight generation and performance measurement across non‑personal promotion (NPP) and omnichannel engagement. This role builds a rigorous, scalable understanding of which digital and non‑personal tactics work, for whom, and why—enabling data‑driven optimization of channel strategy, content, orchestration, and investment across the customer journey.

The AD partners closely with Commercial, Marketing, Field Operations, and IT to translate complex data into actionable insights, influence strategic decision‑making, and embed advanced analytics into omnichannel planning and execution. This role also provides people leadership and thought leadership within the broader Insights & Analytics organization.

**Key Responsibilities**

- Own and evolve the omnichannel analytics roadmap for NPP, including measurement frameworks, KPI definitions, test‑and‑learn approaches, and standardized performance readouts aligned to brand and marketing decision cycles.
- Establish clear success metrics and accountability for non‑personal and digital engagement, ensuring consistency across brands, channels, and customer segments.
- Serve as the subject‑matter expert on omnichannel and NPP measurement, advising senior Commercial and Marketing leaders on performance interpretation and optimization opportunities.
- Quantify the effectiveness and impact of NPP tactics, including but not limited to email, web journeys, paid media, webinars/virtual programs, rep‑triggered digital, and other non‑personal touchpoints.
- Assess channel contribution and interaction effects across the customer journey, supporting smarter investment allocation and engagement sequencing.
- Design and execute test‑and‑learn initiatives to evaluate new tactics, content strategies, and orchestration approaches.
- Develop and operationalize advanced analytic assets that enable smarter, more personalized engagement, including:
  - Customer segmentation and audience prioritization models
  - Response and propensity models (e.g., engagement likelihood, next‑best‑action, or next‑step likelihood)
  - Content and channel optimization models (what message works, where, and when)
  - Journey analytics, including pathing analysis, drop‑off identification, and sequencing optimization.
- Translate advanced analytics outputs into clear, actionable recommendations for non‑technical stakeholders.
- Partner closely with Commercial, Brand Marketing, Digital, Field Operations, and Market Research teams to align analytics priorities with business objectives and omnichannel strategy.
- Collaborate with IT, Data Engineering, and platform teams to ensure scalable, compliant, and reliable data pipelines, analytic environments, and reporting solutions that support omnichannel use cases.
- Contribute to the broader Insights & Analytics leadership team by shaping standards, best practices, and long‑term capability building in advanced analytics and omnichannel measurement.
- Lead the development of executive‑ready performance readouts, insights summaries, and recommendations for senior leadership.
- The Associate Director will work independently to make decisions related to technical direction, methodologies, approaches on how to address key business questions. Strong collaboration with cross functional teams and robust alignment with Manager will be needed in the identification of Key Business Questions and priorities

**Requirements**

- Master’s degree (preferred) or bachelor’s degree in business **, Analytics, Economics, Data Science**, or related field; advanced degree preferred.
- 8–12+ years of experience in **pharmaceutical or life sciences analytics**, with strong focus on **omnichannel, digital, and non‑personal promotion (NPP) measurement**.
- Demonstrated experience at the **Associate Director or equivalent level**, owning analytics products, dashboards, or performance frameworks used by senior leadership and commercial teams.
- Proven expertise in **omnichannel and digital engagement analytics**, including email, web, media, virtual programs, CRM‑triggered digital, and cross‑channel orchestration.
- Strong understanding of **omnichannel measurement and optimization approaches**, including segmentation, engagement and response modeling, journey analytics, and channel effectiveness assessment.
- Deep knowledge of **commercial pharmaceutical data** (sales, claims, CRM, engagement, media, market research) and KPI frameworks.
- Strong leadership and communication skills, with the ability to translate complex analyses into **clear, decision‑ready insights** for executive audiences.
- Proven cross‑functional collaborator with experience partnering closely with **Commercial, Marketing, Digital, Sales Operations, IT, and Data Engineering.**
- Experience enabling **AI‑ and advanced‑analytics outputs** (e.g., segmentation, propensity scores, next‑best‑action) through reporting and insight tools, in partnership with Advanced Analytics teams.
- Demonstrated ability to **automate reporting, scale self‑service analytics**, and improve speed‑to‑insight while maintaining data quality and governance.

\#Li-JK1

\#Li-Hybrid

The base pay range below is what Legend Biotech USA Inc. reasonably expects to offer at the time of posting. Actual compensation may vary based on experience, skills, qualifications, and geographic location. The company reserves the right to modify this range as needed and in accordance with applicable laws.

Other Types of Pay: Performance-based bonus and/or equity is available to employees in eligible roles.

Benefits and Paid Time Off: Medical, dental, and vision insurance as well as a 401(k) retirement plan with a company match that vests fully on day one. We offer eight (8) weeks of paid parental leave after just three (3) months of employment, and a paid time off policy that includes vacation time, personal time, sick time, floating holidays, and eleven (11) company holidays. Additional voluntary benefits include flexible spending and health savings accounts, life and AD&D insurance, short- and long-term disability coverage, legal assistance, and supplemental plans such as pet, critical illness, accident, and hospital indemnity insurance. We also provide voluntary commuter benefits, family planning and care resources, well-being initiatives, and peer-to-peer recognition programs; demonstrating our ongoing commitment to building a culture where our people feel empowered, supported, and inspired to do their best work.

Pay Range (Base Pay):

$193,629 - $254,137 USD

**Please note: These benefits are offered exclusively to permanent full-time employees. Contractors are not eligible for benefits through Legend Biotech.**

**Work Authorization & Employment Eligibility**

Applicants must be authorized to work in the United States. As part of our commitment to maintaining a lawful workforce and ensuring compliance with federal employment regulations, we participate in the E-Verify program. If you are selected for employment, you will be required to complete the Form I-9 process, and your employment eligibility will be verified through E-Verify in accordance with applicable federal law. We are committed to providing a fair, transparent, and welcoming hiring experience for all candidates.

**EEO Statement**

It is the policy of Legend Biotech to provide equal employment opportunities without regard to actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, related medical conditions and lactation), gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, disability, genetic information, or any other protected characteristic under applicable federal, state or local laws or ordinances.

Employment is at-will and may be terminated at any time with or without cause or notice by the employee or the company.

For information related to our privacy notice, please review: [Legend Biotech Privacy Notice](<https://legendbiotech.com/privacy-notice/>).

New Jersey

Sr. Cell Therapy Account Specialist, Indianapolis

Legend Biotech is a global biotechnology company dedicated to treating and, one day, curing life-threatening diseases. Headquartered in Bridgewater, New Jersey, we are advancing the next generation of cell therapy through a portfolio of innovative technologies, including autologous, allogeneic, and in vivo cell therapy approaches. Our research spans chimeric antigen receptor T-cell (CAR-T), T-cell receptor (TCR-T), natural killer (NK) cell-based therapies, and other emerging platforms designed to transform the treatment of serious diseases. From our global network of research and development sites, we are committed to discovering and developing safe, effective, and cutting-edge therapies for patients worldwide.

Legend Biotech entered into a global collaboration agreement with Johnson & Johnson to jointly develop and commercialize CARVYKTI® (ciltacabtagene autoleucel; cilta-cel). Through this strategic partnership, we combine complementary expertise and capabilities to advance innovative immunotherapies for patients living with multiple myeloma.

Legend Biotech is seeking **Sr. Cell Therapy Account Specialist** as part of the **Sales** team based in **Indianapolis, IN.**

**Role Overview**

The Cell Therapy Account Specialist is responsible for representing Legend’s products and services to a defined customer base, generating and growing sales and consistently achieving or exceeding sales targets within a specific geographic area.

**Key Responsibilities**

- Drives multiple myeloma CAR-T brand choice amongst institution-based oncology customers.
- Comprehensive understanding of Legend and competitor products in our therapeutic area, and an in-depth knowledge of the complexities associated with the disease state.
- Ability to navigate a complex account environment and understand the needs/issues of various stakeholders at all levels within the account and triage to appropriate internal stakeholders for support.
- Develops an understanding of the issues and opportunities unique to each geography.
- Provides any and all insights to the cross functional team on appropriate and timely feedback from interactions with healthcare professionals (HCPs), including account business trends and potential changes in therapeutic landscape.
- Leverages intel and insights to develop and assertively implements an account business plan to meet customer needs and achieve corporate goals.
- Works cooperatively with internal team members on various cross-functional projects related to specific accounts or physicians. May work in collaboration with outside partner companies to co-promote products or services.
- Assists in the identification and resolution of issues and opportunities, and communicates proactively to marketing and sales management. Prepares territory budget plans for customer contacts, unrestricted educational grants, speaker events. and other miscellaneous external expenditures.
- Represents Legend at National and/or local symposiums/conventions.
- Demonstrates initiative and willingness to work hands-on with a sense of urgency, in a fast-paced entrepreneurial environment.
- Demonstrates leadership among peers by consistent application and modeling of the appropriate compliance, behavior, and conduct.
- Performs all administrative functions required for the position, including reporting call activity and customer information into the appropriate call reporting system in a timely manner, submitting expenses, etc.
- Reports adverse events to Legend’s Drug Safety department and other internal departments as appropriate per required guidelines.
- Actively promotes the appropriate use of Legend’s products to healthcare professionals in accordance with Corporate, PhRMA, and OIG guidelines.
- Strict compliance with all regulatory agencies, state, and federal law is required.
- Adheres to company policies, procedures and business ethics.

**Requirements**

- Bachelor’s Degree from accredited college or university.
- Minimum of 4 years pharma/biotech sales in specialty, oncology, or rare disease.
- Proven and consistent track record of meeting/exceeding sales objectives, preferably in specialty markets.
- Experienced managing and executing in large accounts including strategic planning and problem solving.
- Previous sales experience in cell therapy/bone marrow transplant
- Experience with Multiple Myeloma
- Previous product launch experience in a highly competitive environment
- Exceptional interpersonal, communication (written and presentation) skills
- Possess superior selling skills honed in highly competitive markets
- Proven expertise in building relationships and influencing
- Aptitude for rapid learning and retention of technical and scientific product related information
- Must set high goals and standard of performance and be self-motivated and able to work with a general level of autonomy
- Demonstrated team work/collaboration
- Demonstrated ability to read situations quickly, anticipate and adjust for problems and roadblocks
- Valid driver’s license ac
- Agility in multi-tasking
- Able to travel 75% of the time
- Proven track record of attaining organizational objectives
- Exceptional organizational and time management skills
- Ability to perform administrative responsibilities accurately and on time
- Proficient in Microsoft Office (Word, Excel, Outlook, PowerPoint)

\#Li-JK1

\#Li-Remote

The base pay range below is what Legend Biotech USA Inc. reasonably expects to offer at the time of posting. Actual compensation may vary based on experience, skills, qualifications, and geographic location. The company reserves the right to modify this range as needed and in accordance with applicable laws.

Other Types of Pay: Performance-based bonus and/or equity is available to employees in eligible roles.

Benefits and Paid Time Off: Medical, dental, and vision insurance as well as a 401(k) retirement plan with a company match that vests fully on day one. We offer eight (8) weeks of paid parental leave after just three (3) months of employment, and a paid time off policy that includes vacation time, personal time, sick time, floating holidays, and eleven (11) company holidays. Additional voluntary benefits include flexible spending and health savings accounts, life and AD&D insurance, short- and long-term disability coverage, legal assistance, and supplemental plans such as pet, critical illness, accident, and hospital indemnity insurance. We also provide voluntary commuter benefits, family planning and care resources, well-being initiatives, and peer-to-peer recognition programs; demonstrating our ongoing commitment to building a culture where our people feel empowered, supported, and inspired to do their best work.

Pay Range (Base Pay):

$168,372 - $220,988 USD

**Please note: These benefits are offered exclusively to permanent full-time employees. Contractors are not eligible for benefits through Legend Biotech.**

**Work Authorization & Employment Eligibility**

Applicants must be authorized to work in the United States. As part of our commitment to maintaining a lawful workforce and ensuring compliance with federal employment regulations, we participate in the E-Verify program. If you are selected for employment, you will be required to complete the Form I-9 process, and your employment eligibility will be verified through E-Verify in accordance with applicable federal law. We are committed to providing a fair, transparent, and welcoming hiring experience for all candidates.

**EEO Statement**

It is the policy of Legend Biotech to provide equal employment opportunities without regard to actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, related medical conditions and lactation), gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, disability, genetic information, or any other protected characteristic under applicable federal, state or local laws or ordinances.

Employment is at-will and may be terminated at any time with or without cause or notice by the employee or the company.

For information related to our privacy notice, please review: [Legend Biotech Privacy Notice](<https://legendbiotech.com/privacy-notice/>).

Indiana

Sr. Cell Therapy Account Specialist

Legend Biotech is a global biotechnology company dedicated to treating and, one day, curing life-threatening diseases. Headquartered in Bridgewater, New Jersey, we are advancing the next generation of cell therapy through a portfolio of innovative technologies, including autologous, allogeneic, and in vivo cell therapy approaches. Our research spans chimeric antigen receptor T-cell (CAR-T), T-cell receptor (TCR-T), natural killer (NK) cell-based therapies, and other emerging platforms designed to transform the treatment of serious diseases. From our global network of research and development sites, we are committed to discovering and developing safe, effective, and cutting-edge therapies for patients worldwide.

Legend Biotech entered into a global collaboration agreement with Johnson & Johnson to jointly develop and commercialize CARVYKTI® (ciltacabtagene autoleucel; cilta-cel). Through this strategic partnership, we combine complementary expertise and capabilities to advance innovative immunotherapies for patients living with multiple myeloma.

Legend Biotech is seeking **Sr. Cell Therapy Account Specialist** as part of the **Sales** team based in **Nashville, TN.**

**Role Overview**

The Cell Therapy Account Specialist is responsible for representing Legend’s products and services to a defined customer base, generating and growing sales and consistently achieving or exceeding sales targets within a specific geographic area

**Key Responsibilities**

- Drives multiple myeloma CAR-T brand choice amongst institution-based oncology customers.
- Comprehensive understanding of Legend and competitor products in our therapeutic area, and an in-depth knowledge of the complexities associated with the disease state
- Ability to navigate a complex account environment and understand the needs/issues of various stakeholders at all levels within the account and triage to appropriate internal
  stakeholders for support.
- Develops an understanding of the issues and opportunities unique to each geography.
- Provides any and all insights to the cross functional team on appropriate and timely feedback from interactions with healthcare professionals (HCPs), including account
  business trends and potential changes in therapeutic landscape.
- Leverages intel and insights to develop and assertively implements an account business plan to meet customer needs and achieve corporate goals.
- Works cooperatively with internal team members on various cross-functional projects related to specific accounts or physicians. May work in collaboration with outside partner companies to co-promote products or services.
- Assists in the identification and resolution of issues and opportunities, and communicates proactively to marketing and sales management. Prepares territory budget plans for customer contacts, unrestricted educational grants, speaker events and other miscellaneous external expenditures.
- Represents Legend at National and/or local symposiums/conventions.
- Demonstrates initiative and willingness to work hands-on with a sense of urgency, in a fast-paced entrepreneurial environment.
- Demonstrates leadership among peers by consistent application and modeling of the appropriate compliance, behavior, and conduct.
- Performs all administrative functions required for the position, including reporting call activity and customer information into the appropriate call reporting system in a timely
  manner, submitting expenses, etc.
- Reports adverse events to Legend’s Drug Safety department and other internal departments as appropriate per required guidelines.
- Actively promotes the appropriate use of Legend’s products to healthcare professionals in accordance with Corporate, PhRMA, and OIG guidelines.
- Strict compliance with all regulatory agencies, state, and federal law is required.
- Adheres to company policies, procedures and business ethics.

**Requirements**

- Bachelor’s Degree from accredited college or university.
- Minimum of 4 years Oncology healthcare sales experience .
- Proven and consistent track record of meeting/exceeding sales objectives, preferably in specialty markets.
- Experienced managing and executing in large accounts including strategic planning and problem solving.
- Previous sales experience in cell therapy/bone marrow transplant.
- Experience with Multiple Myeloma.
- Previous product launch experience in a highly competitive environment.
- Exceptional interpersonal, communication (written and presentation) skills.
- Possess superior selling skills honed in highly competitive markets.
- Proven expertise in building relationships and influencing.
- Aptitude for rapid learning and retention of technical and scientific product related information.
- Must set high goals and standard of performance and be self-motivated and able to work with a general level of autonomy.
- Demonstrated team work/collaboration.
- Demonstrated ability to read situations quickly, anticipate and adjust for problems and roadblocks.
- Valid driver’s license ac.
- Agility in multi-tasking.
- Able to travel 75% of the time.
- Proven track record of attaining organizational objectives.
- Exceptional organizational and time management skills.
- Ability to perform administrative responsibilities accurately and on time.
- Proficient in Microsoft Office (Word, Excel, Outlook, PowerPoint).
- Possesses a working knowledge of AI technologies and approved AI tools, applies them responsibly to enhance productivity and decision-making, exercises appropriate human oversight of AI-generated outputs, and complies with organizational policies governing AI use.

\#Li-SD1

\#Li-Remote

The base pay range below is what Legend Biotech USA Inc. reasonably expects to offer at the time of posting. Actual compensation may vary based on experience, skills, qualifications, and geographic location. The company reserves the right to modify this range as needed and in accordance with applicable laws.

Other Types of Pay: Performance-based bonus and/or equity is available to employees in eligible roles.

Benefits and Paid Time Off: Medical, dental, and vision insurance as well as a 401(k) retirement plan with a company match that vests fully on day one. We offer eight (8) weeks of paid parental leave after just three (3) months of employment, and a paid time off policy that includes vacation time, personal time, sick time, floating holidays, and eleven (11) company holidays. Additional voluntary benefits include flexible spending and health savings accounts, life and AD&D insurance, short- and long-term disability coverage, legal assistance, and supplemental plans such as pet, critical illness, accident, and hospital indemnity insurance. We also provide voluntary commuter benefits, family planning and care resources, well-being initiatives, and peer-to-peer recognition programs; demonstrating our ongoing commitment to building a culture where our people feel empowered, supported, and inspired to do their best work.

Pay Range (Base Pay):

$168,372 - $220,988 USD

**Please note: These benefits are offered exclusively to permanent full-time employees. Contractors are not eligible for benefits through Legend Biotech.**

**Work Authorization & Employment Eligibility**

Applicants must be authorized to work in the United States. As part of our commitment to maintaining a lawful workforce and ensuring compliance with federal employment regulations, we participate in the E-Verify program. If you are selected for employment, you will be required to complete the Form I-9 process, and your employment eligibility will be verified through E-Verify in accordance with applicable federal law. We are committed to providing a fair, transparent, and welcoming hiring experience for all candidates.

**EEO Statement**

It is the policy of Legend Biotech to provide equal employment opportunities without regard to actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, related medical conditions and lactation), gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, disability, genetic information, or any other protected characteristic under applicable federal, state or local laws or ordinances.

Employment is at-will and may be terminated at any time with or without cause or notice by the employee or the company.

For information related to our privacy notice, please review: [Legend Biotech Privacy Notice](<https://legendbiotech.com/privacy-notice/>).

Tennessee

Sanofi US

Head, US E-Commerce

**Job Title:** *Head, US E-Commerce*

- **Location:** *Morristown, NJ*

**About the Job**

The Head, E-Commerce is a senior commercial leader within a commercial Business Unit in a health care company and responsible for defining and driving the strategic direction of the companys B2B digital commerce platform. This role operates at the intersection of business strategy, customer experience, and digital capabilitytranslating complex market dynamics into a clear, actionable e-commerce vision that delivers measurable growth.

Sitting within the Commercial organization and reporting to the Vice President, this leader commands visibility at the SVP and business unit head levels, and engages senior leadership as a thought partner on digital commerce transformation. This leader interacts closely with the Digital E-Commerce organizationco-owning the platform roadmap, shaping priorities, and influencing executionwhile retaining full accountability for the commercial strategy and e-commerce business outcomes.

The ideal candidate has extensive hands-on B2B commercial experience and demonstrated sales growth, in healthcare or specialty distribution, medical devices, diagnostics, or other sectors where supply chains and relationship-driven selling intersect with digital channel growth. They are equally at home synthesizing market intelligence into strategic frameworks and driving cross-functional teams toward concrete results as well as understanding the tech stack. The ideal candidate has management consulting experience (2-4 years). Above all, this leader is obsessed with the driving e-commerce growth through retention, deepening relationships, accelerating growth, operational excellence, and identifying the next wave of innovation in B2B digital commerce.

Our organization in North America Vaccines is growing fast, and we're always looking for talented professionals to join our Commercial Operations team.

We are an innovative global healthcare company that helps the world stay ahead of infectious diseases by delivering more than 500 million vaccine doses a year. Across different countries, our talented teams are exploring new technologies to protect people and promote healthy communities. We chase the miracles of science every single day, pursuing progress to make a real impact on millions of patients around the world.

Why join our team?

Our Commercial Operations team aims for excellence. We offer a diverse and dynamic environment thats growing at pace.

The Head, E-Commerce is a senior commercial leader within a commercial Business Unit in a health care company and responsible for defining and driving the strategic direction of the companys B2B digital commerce platform. This role operates at the intersection of business strategy, customer experience, and digital capabilitytranslating complex market dynamics into a clear, actionable e-commerce vision that delivers measurable growth.

Sitting within the Commercial organization and reporting to the Vice President, this leader commands visibility at the SVP and business unit head levels, and engages senior leadership as a thought partner on digital commerce transformation. This leader interacts closely with the Digital E-Commerce organizationco-owning the platform roadmap, shaping priorities, and influencing executionwhile retaining full accountability for the commercial strategy and e-commerce business outcomes.

The ideal candidate has extensive hands-on B2B commercial experience and demonstrated sales growth, in healthcare or specialty distribution, medical devices, diagnostics, or other sectors where supply chains and relationship-driven selling intersect with digital channel growth. They are equally at home synthesizing market intelligence into strategic frameworks and driving cross-functional teams toward concrete results as well as understanding the tech stack. The ideal candidate has management consulting experience (2-4 years). Above all, this leader is obsessed with the driving e-commerce growth through retention, deepening relationships, accelerating growth, operational excellence, and identifying the next wave of innovation in B2B digital commerce.

Join the team protecting half a billion lives every year with next-gen science, mRNA innovation, and AI-driven breakthroughs. In Vaccines, you'll help advance prevention on a global scale - and shape the future of immunization. Join the engine of Sanofi's mission where deep immunoscience meets bold, AI-powered research. In R&D, you'll drive breakthroughs that could turn the impossible into possible for millions.

**About Sanofi**

We're an R&D-driven, AI-powered biopharma company committed to improving people's lives and delivering compelling growth. Our deep understanding of the immune system and innovative pipeline enables us to invent medicines and vaccines that treat and protect millions of people around the world. Together, we chase the miracles of science to improve people's lives.

**Main Responsibilities**

**_Commercial E-Commerce Strategy & Vision_**

- Own the end-to-end B2B US e-commerce commercial strategy, defining the vision, priorities, and multi-year roadmap that drives customer acquisition, retention, and revenue growth.

- Act as a general manager for the US e-commerce business, developing strategic initiatives for growth to ensure the roadmap reflects commercial goals and evolving customer needswhile working successfully with Digital and CX organizations accountable for technical delivery and engineering

- Translate macro trends, competitive dynamics, and customer insights into differentiated strategic positions; build the business case for investment and present recommendations to VP, SVP, and business unit head-level stakeholders.

- Identify and evaluate new business models, market expansion opportunities, and innovative channel strategies to position the company as a leader in digital B2B commerce within the healthcare sector.

**_Customer Retention, Growth & Experience_**

- Develop and oversee e-commerce strategies targeted at deepening existing customer relationships and reducing churn, with a particular focus on healthcare providers, institutional buyers, and other B2B account segments.

- Identify friction points and opportunities across the end-to-end digital buying journey; partner with Digital and Marketing to design improvements that increase customer lifetime value.

- Define and monitor key performance indicators (KPIs) for platform adoption, customer engagement, digital revenue contribution, and retention; hold the organization accountable to outcomes.

- Collaborate closely with the sales organization to ensure e-commerce and rep-led channels are complementary and mutually reinforcingcreating a seamless omnichannel customer experience.

**_Innovation & Market Intelligence_**

- Maintain a continuous pulse on emerging B2B e-commerce trends, competitive moves, and adjacent industry practices (particularly in healthcare and life sciences); translate insights into strategic recommendations.

- Champion a test-and-learn culture, working with the team to design structured pilots and experiments that validate new commercial ideas before scaled deployment.

- Evaluate and recommend technology, partnership, and capability investments that could unlock new commercial value on the B2B platform.

**_Roadmap Co-Ownership & Digital Partnership_**

- Partner with the Digital E-Commerce organization as a co-owner of the platform roadmap, ensuring business priorities are clearly articulated, sequenced, and reflected in technology delivery plans.

- Influence digital team priorities and resource allocation through strong relationships, compelling data, and a clear commercial perspectivewithout direct engineering authority.

- Serve as the primary commercial interface to the Digital organization, bridging the gap between business strategy and platform execution

- Drive accountability for User Acceptance Testing (UAT) and commercial readiness activities within the team; ensure new platform capabilities are validated against real customer scenarios before deployment.

**_Cross-Functional Leadership & Stakeholder Engagement_**

- Lead and develop a team of e-commerce professionals in the commercial team, fostering a high-performance culture grounded in strategic thinking, analytical rigor, and customer centricity, and focus on their career development.

- Build and maintain strong relationships across Commercial, Digital, Marketing, Customer Experience, Legal, Finance to ensure alignment and remove barriers to execution.

- Represent the commercial e-commerce function in senior leadership forums; prepare and deliver executive-level communications, business reviews, and investment proposals with clarity and conviction.

- Partner with Finance and Commercial leadership to develop annual plans, investment cases, and performance tracking frameworks tied to e-commerce strategy.

**About You**

**_Education & Experience_**

- Demonstrated experience leading B2B e-commerce strategy and/or digital channel development, ideally in a complex, multi-stakeholder environment, demonstrating success in driving sales growth

- Industry experience in healthcare, life sciences, medical devices, diagnostics, specialty distribution, or other B2B sectors involved in direct supply chain; experience in regulated or relationship-intensive industries valued

- Bachelors degree required; MBA or advanced degree strongly preferred, particularly from a top-tier institution with a focus in business strategy, marketing, or a related field.

- 10+ years of progressive experience, with meaningful depth in B2B e-commerce strategy, digital channel development, or digital marketing in a complex commercial environment.

- Management consulting experience (strategy or commercial practice) is strongly preferred; 34 years in a consulting role

- Track record of operating successfully in a matrixed organization, influencing without direct authority and building coalitions across functions and levels.

- Experience presenting to and engaging with senior executives (C-suite or equivalent) as a strategic thought partner.

**_Knowledge & Skills_**

- Strategic Thinking & Synthesis: Structures ambiguous problems, synthesizes complex data and market dynamics, and delivers clear, compelling recommendations (a consulting-trained mindset)

- B2B Commercial Acumen: Deep understanding of B2B buying dynamics and the interplay between digital and field sales channels in a relationship-driven selling environment.B2B

- Digital Commerce Fluency: Strong knowledge of B2B e-commerce platforms and the product/roadmap development process; engages Digital and Technology partners as a credible peer

- Customer -Centric mindset: Translates customer insights into practical commercial strategies and experience improvements, with a focus on retention and growth.

- Influence & Stakeholder Management: Shapes priorities and drives alignment across Digital, Commercial, and senior leadership through strong communication and relationship-building.

- Analytical Rigor: Leverages data and performance analytics to drive decisions, build business cases, and track outcomes.

- Innovation Orientation: Comfortable with ambiguity; energized by identifying and testing new ideas in a structured, hypothesis-driven way.

- Team Leadership: Builds high-performing teams, creates clarity of purpose, and holds people accountable to results while investing in their development.

- Effective Communication: Distills complex concepts into crisp narratives; highly effective across written, verbal, and presentation formats

**Why Choose Us?**

- Bring the miracles of science to life alongside a supportive, future-focused team.
- Discover endless opportunities to grow your talent and drive your career, whether its through a promotion or lateral move, at home or internationally.
- Enjoy a thoughtful, well-crafted rewards package that recognizes your contribution and amplifies your impact.
- Take good care of yourself and your family, with a wide range of health and wellbeing benefits including high-quality healthcare, prevention and wellness programs and at least 14 weeks gender-neutral parental leave.
- Work at the forefront of AI-driven research, smart manufacturing, andgroundbreaking mRNA platforms that are redefining the future of immunology.
- Help protect half a billion people every year, contributing to one of the largest globalvaccination efforts in healthcare.
- Develop your career with access to mentoring, international mobility programs, andopportunities to grow across four continents.

Sanofi Inc. and its U.S. affiliates are Equal Opportunity and Affirmative Action employers committed to a culturally diverse workforce. All qualified applicants will receive consideration for employment without regard to race; color; creed; religion; national origin; age; ancestry; nationality; marital, domestic partnership or civil union status; sex, gender, gender identity or expression; affectional or sexual orientation; disability; veteran or military status or liability for military status; domestic violence victim status; atypical cellular or blood trait; genetic information (including the refusal to submit to genetic testing) or any other characteristic protected by law.

\#GD-SP

\#LI-GP

\#LI-Hybrid

\#vhd

All compensation will be determined commensurate with demonstrated experience. Employees may be eligible to participate in Company employee benefit programs, and additional benefits information can [be found here.](<https://benefits.sanofiusallwell.com/fleet/public/index/ba511bf8-5c32-4828-9861-ab985fffab90/?cid=sanofi>)

Yecuris Corporation

Business Development Manager

**Business Development Manager**

Full Time, Exempt Employee

Job Reference ID: 32309261

Location: Tigard, OR

**ABOUT YECURIS**

Yecuris develops and commercializes industry-leading liver-humanized mouse models and research services, enabling biotech, pharmaceutical, and academic scientists to generate human-relevant insights at the cellular, tissue, and whole-animal level. Our platforms are integral to drug metabolism, infectious disease, and cell and gene therapy research - and we're growing.

Yecuris is seeking an experienced, self-directed **Business Development Manager** to drive sales growth, build customer relationships, and promote our innovative biotech solutions as part of the Client Services Group - our client-facing Sales, Marketing, and customer support department. This individual will serve as a credible scientific peer to our research customers, with added responsibility for identifying new commercial opportunities by defining unmet customer needs, market and technological trends, and the evolution of industry therapeutic area prioritization. This role may include supervising team members as our business development function grows. The ideal candidate holds a graduate degree in the life sciences (M.S. or Ph.D. preferred) and brings prior commercial experience with biotech and pharma customers.

This is a high-impact, high-autonomy role for someone who thrives at the intersection of science and business.

**IN THIS ROLE YOU WILL**

**Generate Sales Opportunities**

• Identify, qualify, and close business opportunities across biotech, pharma, and academic research institutions.

• Actively cultivate new leads through various channels, including attending conferences, networking events, and utilizing online resources.

• Survey information sources to identify target companies based on therapeutic area, mechanism of action, and other key activities relevant to the company’s products and services.

• Identify new business opportunities through networking and collaboration and communicate these to appropriate parties internally.

• Enter and maintain customer and lead data in a CRM database.

**Lead with Scientific Credibility**

• Understand customers’ scientific needs and communicate benefits and attributes of the Company’s products and services to match those needs.

• Deliver scientific presentations virtually and in-person.

• Consult with customers on experimental design to help them achieve stated scientific goals.

**Build Lasting Client Relationships**

• Maintain relationships with academic and industry researchers.

• Contribute to sales and scientific collaboration relationships.

• Support customers in obtaining necessary technical support.

**Understand and Expand Market Presence**

• Participate scientifically and from a sales perspective in supporting marketing initiatives.

• Prepare and present reports, summaries and quantitative analyses to a diverse audience including senior management.

• Mentor and train others in areas of expertise and, as the team grows, supervise direct reports.

• Be responsible for delivering meaningful outcomes with a high degree of autonomy.

• Perform other duties as assigned by management.

**REQUIREMENTS**

• Graduate degree in Life Science required, a Ph.D. or M.S. is preferred; or a Bachelor’s degree with extensive relevant business experience and/or an MBA.

• 3+ years of experience in a commercial role (sales, business development, or customer-facing technical work) with biotech and pharma customers.

• Prior experience with in vivo experimentation and/or application areas (such as drug metabolism, infectious disease, or cell and gene therapy) are preferred.

• Ability to present the Company’s products and services on a peer-to-peer level with biotech and pharma scientists and academic faculty.

• Be a self-driven team player with excellent communication, leadership and motivational skills.

• Must be able to organize and successfully manage handoffs with internal cross-functional teams.

• Proficiency with use of Microsoft Office including Word, Excel, and Power Point.

**KEY SKILLS**

• Positive attitude with the ability to work cooperatively in a team environment

• Ability to successfully drive projects from initiation to conclusion

• Highly collaborative with leadership on priorities and strategy

• Highly organized and capable of meeting deadlines

• Excellent attention to detail

• Strong verbal and written communication skills

• Well-developed multi-tasking skills

• Ability to work in a fast-paced environment and quickly adapt to changes

• Ability to lead, coach, and develop team members

**WORK ENVIRONMENT**

• This position is in an on-site office setting

• Occasional domestic and international travel to conferences and/or customers

• Ability to lift at least 30 lbs. (e.g. trade show equipment, etc.), with or without reasonable accommodation

**EQUIPMENT**

Office Equipment: personal computer (MS Office suite, CRM, databases), printers, phones, trade show equipment, etc.

**BENEFITS**

Yecuris offers exciting career opportunities in a dynamic working environment. Full medical, dental, vision, 401K, and profit-sharing benefits provided for full-time employees. Convenient location in Tigard, Oregon with free parking.

Oregon

Immunocore

National Account Manager

Vacancy Name

National Account Manager

Vacancy No

VN671

Employment Type

Full Time

Location of role

Remote, US

Department

Commercial

Key Responsibilities

MAIN PURPOSE OF JOB

The National Account Manager will be responsible for ensuring access to care for appropriate patients with a defined customer list. This includes developing and maintaining permissive coverage policies with payers, identifying and removing reimbursement barriers for sites of care, and engaging other national accounts that impact patient access. Customer types will include National Payers such as United, Aetna, Cigna, Anthem, etc. (commercial and government), key regional payers, clinical pathway companies, relevant PBMs (Pharmacy Benefit Managers), and national accounts such as Veteran’s Administration (VA), Oncology GPOs (Group Purchasing Organizations), and Kaiser.

KEY RESPONSIBILITIES

• Deliver value proposition and educate payer stakeholders on current and future product/indications and economic benefit and reimbursement.

• Facilitate meetings and network with national account contacts to ensure product access.

• Account management of select key national accounts identifying ways to partner that ensures product access and provider education.

• Execute Immunocore identified managed market initiatives to a high level of achievement.

• Demonstrate national account knowledge and leadership to liaise with internal stakeholders (including cross functional teams such as Marketing, Operations, Trade and Sales Leadership teams).

• Communicate effectively with the commercial team on relevant market trends.

• Operate in full compliance of company policies, local codes of conduct and ethics, corporate governance, and applicable law, including FDA’s Guidance on “Drugs and Device Manufacturers Communications with Payors, Formulary Committees and Similar Entities – Questions and Answers.”

• Provide Health Care Economic Information (HCEI) to payers. Responsible for communications with payors, formulary committees and similar entities, appropriately collaborate with Medical Affairs and Clinical Development.

• Implement business in accordance with the highest ethical, legal and compliance standards, including timely and successful completion of all required training.

EDUCATION, EXPERIENCE and KNOWLEDGE

Essential Qualifications:

• 10+ years of demonstrated experience and proven success in biotech/pharmaceutical industry.

• 5+ years of demonstrated experience of successful track record with large national accounts, including payers, PBMs and integrated customer groups (i.e. Group Purchasing Organizations).

• Previous existing relationships with assigned accounts is critical.

• Relevant Oncology and Rare Disease/Orphan Drug experience with buy and bill product(s).

• Proven credibility in gaining access to key decision makers and influencers.

• Field sales management experience preferred.

• Successful experience in product launches and contribution to and execution of launch strategies/tactical plans.

• Strong financial background and analytical skills.

• Strong analytical, account management and negotiation skills (previous experience with large payer contract a must).

• Strong networking, quarterback and leadership skills.

• Action oriented with a sense of urgency and professionalism.

• Experience at leading high-powered teams without direct responsibility for managing.

• Ability to manage and measure results/performance.

• Demonstrates strong bottom-line orientation with financial & budget responsibility.

• Bachelor’s degree – BA/BS required

Other:

• Home office-based with average of 20% travel

• Candidates must live in close proximity to a major airport

• Valid driver's license

• Must be able to fly and/or drive to see target customers

• Additional travel to meetings/trainings/programs, as necessary

Annual salary range for US:

This position is eligible for standard Company benefits, including medical, dental, vision, time off and 401k, as well as participating in Immunocore's annual incentive plans. Incentive plans are contingent on achievement of personal and company performance. Actual compensation may vary from posted hiring range based upon geographic location, work experience, education, and/or skill level.

$190,000 - $235,000

\#LI-Remote

About the Company

Immunocore (NASDAQ: IMCR) is a pioneering, commercial-stage T cell receptor biotechnology company whose purpose is to develop and commercialize a new generation of transformative medicines which address unmet patient needs in oncology, infectious diseases and autoimmune disease. Our leaders in R&D are internationally recognised as some of the biotech industry’s most successful drug developers. We are creating not just an environment where great minds can interact but an innovation powerhouse answering the big questions.

Focused on delivering first-in-class biological therapies to patients, we have developed a highly innovative soluble TCR platform. Our ImmTAX molecules underpin a new generation of precision engineered drugs that harness the immune system to treat a broad spectrum of diseases with high unmet medical need, including oncology, infectious diseases and autoimmune diseases.

At Immunocore, we recognize that our employees are our greatest asset. We value the unique contributions each person brings to our team. By embracing Science, Trust, Respect, Integrity, Diversity, and Entrepreneurship (STRIDE), we create an environment where collaboration thrives, ideas flourish, and transformative changes happen. STRIDE represents more than just letters; it embodies our shared identity and drives our mission. We are dedicated to developing breakthrough therapies that transform patients’ lives, advancing medicine, and supporting one another in these pursuits.

Immunocore is proud to be an equal opportunity employer. As such, we are committed to fostering an inclusive workplace where everyone feels valued, respected, and empowered. We encourage applications from individuals of all backgrounds, regardless of race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, or any other characteristic protected by law.

Oncology Account Manager - Carolinas

Vacancy Name

Oncology Account Manager - Carolinas

Vacancy No

VN814

Employment Type

Full Time

Location of role

Remote US

Department

Commercial

Key Responsibilities

The OAM will be directly responsible for driving sales performance and developing key relationships with target physicians, non-physician healthcare professionals (HCPs), and other key stakeholders (including hospitals and cancer treatment centers) within an assigned geography. The OAM will present clinically focused messages that grow revenue and consistently deliver product goals related to the approved product indication. The OAM will demonstrate initiative, drive, independence, and take ownership for meeting and exceeding individual business goals. The OAM will be responsible for local market analysis/business planning including account profiling and influencer mapping to ensure clear pathways to care exist in local markets.

The territory for this role covers North Carolina, eastern Tennessee, and inland/upstate South Carolina. Candidates must be located within the territory to be considered for the position.

KEY RESPONSIBILITIES

- Drive sales results by identifying key opportunities and developing strategic business plans to generate product utilization and grow territory business.

- Demonstrate deep marketplace, therapeutic, product and disease expertise and educate customers on company products consistent with all requirements for the promotion of drug products.

- Build and maintain strong professional relationships with target physicians, non-physician healthcare professionals (HCPs), office and hospital staff, and others in the patient care continuum, as directed.

- Proactively address customer needs, identify market dynamics and trends, develop local tactics that support brand and corporate objectives/strategies and ensure optimal success within their assigned territory.

- Analyze data/information to create, implement territory business action plans (using approved sales tools) that enhance customer relationships and drive sales results.

- Strategically identify and build relationships with appropriate new targets based on referral patterns and patient migration.

- Thoroughly understand account-level decisions that impact product access within territory and develop plans on to best address to ensure patient access to care (such as product placement on formulary and inclusion into Electronic Medical Records (EMRs)).

- Appropriately communicate and collaborate with field partners on issues impacting both territory and national markets that support brand.

- Demonstrate market knowledge and leadership with both internal stakeholders (including cross functional teams such as Market Access, Field Reimbursement, Operations, Marketing, Trade and Sales teams) and external stakeholders (Centers of Excellence (COE) decision makers, Key Opinion Leaders (KOLs), etc.)

- Plan, organize, and execute local promotional speaker programs and activities, consistent with company policies.

- Maximize budget allocated to the geographic territory to support execution of strategies and tactics and generate/grow the business.

- Understand concepts of coding, billing and reimbursement for HCP-administered product.

- Operate in full compliance with company policies, local codes of conduct and ethics, corporate governance and applicable law.

- Implement business in accordance with the highest ethical, legal, and compliance standards, including timely and successful completion of all required training.

EXPERIENCE & KNOWLEDGE

- 7+ years of demonstrated experience and proven sales success in biotech / pharmaceutical industry.

- 5+ years demonstrated account/territory management experience.

- Relevant Oncology or Rare Disease/Orphan Drug experience with HCP-administered product(s) preferred.

- Successful experience in product launches and execution of launch strategies/tactical plans.

- Demonstrated ability to learn and apply technical and scientific product-related information.

- Proven success and positive track record of consistent sales performance in complex markets with diverse customer segments operating with a high degree of integrity within compliance guidelines.

SPECIFIC BEHAVIORAL ATTRIBUTES

Attention to communications

- Writing and speaking clearing to share thought information and ideas concisely and ensuring information is passed on effectively

Customer orientation

- Satisfying the needs of internal and external customers, exploring the alternative solutions for them and providing proactive follow up to ensure solutions are effective.

Influencing others

- Gaining support from others support for ideas, proposals projects and solutions, knowing when to escalate critical issues.

Building Collaborative Relationships

- Developing, maintaining and strengthening partnerships with others who can provide information, assistance and offering support for ideas and proposals whilst constructively expressing differing views.

EDUCATION & QUALIFICATIONS

- Bachelor’s degree – BA/BS required

- Field-based role with at least 75% travel to engage with customers face-to-face

- Candidates must live in close proximity to a major airport

- Valid driver's license.

- Must be able fly/drive to cover assigned geography

- Additional travel to meetings/trainings/programs, as necessary

Annual salary range for US:

This position is eligible for standard Company benefits, including medical, dental, vision, time off and 401k, as well as participating in Immunocore's annual incentive plans. Incentive plans are contingent on achievement of personal and company performance. Actual compensation may vary from posted hiring range based upon geographic location, work experience, education, and/or skill level.

$160,000 – $214,000

\#LI-Remote

About the Company

Immunocore (NASDAQ: IMCR) is a pioneering, commercial-stage T cell receptor biotechnology company whose purpose is to develop and commercialize a new generation of transformative medicines which address unmet patient needs in oncology, infectious diseases and autoimmune disease. Our leaders in R&D are internationally recognised as some of the biotech industry’s most successful drug developers. We are creating not just an environment where great minds can interact but an innovation powerhouse answering the big questions.

Focused on delivering first-in-class biological therapies to patients, we have developed a highly innovative soluble TCR platform. Our ImmTAX molecules underpin a new generation of precision engineered drugs that harness the immune system to treat a broad spectrum of diseases with high unmet medical need, including oncology, infectious diseases and autoimmune diseases.

At Immunocore, we recognize that our employees are our greatest asset. We value the unique contributions each person brings to our team. By embracing Science, Trust, Respect, Integrity, Diversity, and Entrepreneurship (STRIDE), we create an environment where collaboration thrives, ideas flourish, and transformative changes happen. STRIDE represents more than just letters; it embodies our shared identity and drives our mission. We are dedicated to developing breakthrough therapies that transform patients’ lives, advancing medicine, and supporting one another in these pursuits.

Immunocore is proud to be an equal opportunity employer. As such, we are committed to fostering an inclusive workplace where everyone feels valued, respected, and empowered. We encourage applications from individuals of all backgrounds, regardless of race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, or any other characteristic protected by law.

Oncology Account Manager - Indiana / Kentucky

Vacancy Name

Oncology Account Manager - Indiana / Kentucky

Vacancy No

VN807

Employment Type

Full Time

Location of role

US Remote

Department

Commercial

Key Responsibilities

The OAM will be directly responsible for driving sales performance and developing key relationships with target physicians, non-physician healthcare professionals (HCPs), and other key stakeholders (including hospitals and cancer treatment centers) within an assigned geography. The OAM will present clinically focused messages that grow revenue and consistently deliver product goals related to the approved product indication. The OAM will demonstrate initiative, drive, independence, and take ownership for meeting and exceeding individual business goals. The OAM will be responsible for local market analysis/business planning including account profiling and influencer mapping to ensure clear pathways to care exist in local markets.

The territory for this role is Indiana and Kentucky. Candidates must be located in territory to be considered for the position.

KEY RESPONSIBILITIES

- Drive sales results by identifying key opportunities and developing strategic business plans to generate product utilization and grow territory business.

- Demonstrate deep marketplace, therapeutic, product and disease expertise and educate customers on company products consistent with all requirements for the promotion of drug products.

- Build and maintain strong professional relationships with target physicians, non-physician healthcare professionals (HCPs), office and hospital staff, and others in the patient care continuum, as directed.

- Proactively address customer needs, identify market dynamics and trends, develop local tactics that support brand and corporate objectives/strategies and ensure optimal success within their assigned territory.

- Analyze data/information to create, implement territory business action plans (using approved sales tools) that enhance customer relationships and drive sales results.

- Strategically identify and build relationships with appropriate new targets based on referral patterns and patient migration.

- Thoroughly understand account-level decisions that impact product access within territory and develop plans on to best address to ensure patient access to care (such as product placement on formulary and inclusion into Electronic Medical Records (EMRs)).

- Appropriately communicate and collaborate with field partners on issues impacting both territory and national markets that support brand.

- Demonstrate market knowledge and leadership with both internal stakeholders (including cross functional teams such as Market Access, Field Reimbursement, Operations, Marketing, Trade and Sales teams) and external stakeholders (Centers of Excellence (COE) decision makers, Key Opinion Leaders (KOLs), etc.)

- Plan, organize, and execute local promotional speaker programs and activities, consistent with company policies.

- Maximize budget allocated to the geographic territory to support execution of strategies and tactics and generate/grow the business.

- Understand concepts of coding, billing and reimbursement for HCP-administered product.

- Operate in full compliance with company policies, local codes of conduct and ethics, corporate governance and applicable law.

- Implement business in accordance with the highest ethical, legal, and compliance standards, including timely and successful completion of all required training.

EXPERIENCE & KNOWLEDGE

- 7+ years of demonstrated experience and proven sales success in biotech / pharmaceutical industry.

- 5+ years demonstrated account/territory management experience.

- Relevant Oncology or Rare Disease/Orphan Drug experience with HCP-administered product(s) preferred.

- Successful experience in product launches and execution of launch strategies/tactical plans.

- Demonstrated ability to learn and apply technical and scientific product-related information.

- Proven success and positive track record of consistent sales performance in complex markets with diverse customer segments operating with a high degree of integrity within compliance guidelines.

SPECIFIC BEHAVIORAL ATTRIBUTES

Attention to communications

- Writing and speaking clearing to share thought information and ideas concisely and ensuring information is passed on effectively

Customer orientation

- Satisfying the needs of internal and external customers, exploring the alternative solutions for them and providing proactive follow up to ensure solutions are effective.

Influencing others

- Gaining support from others support for ideas, proposals projects and solutions, knowing when to escalate critical issues.

Building Collaborative Relationships

- Developing, maintaining and strengthening partnerships with others who can provide information, assistance and offering support for ideas and proposals whilst constructively expressing differing views.

EDUCATION & QUALIFICATIONS

- Bachelor’s degree – BA/BS required

- Field-based role with at least 75% travel to engage with customers face-to-face

- Candidates must live in close proximity to a major airport

- Valid driver's license.

- Must be able fly/drive to cover assigned geography

- Additional travel to meetings/trainings/programs, as necessary

Annual salary range for US:

This position is eligible for standard Company benefits, including medical, dental, vision, time off and 401k, as well as participating in Immunocore's annual incentive plans. Incentive plans are contingent on achievement of personal and company performance. Actual compensation may vary from posted hiring range based upon geographic location, work experience, education, and/or skill level.

$160,000 – $214,000

\#LI-Remote

About the Company

Immunocore (NASDAQ: IMCR) is a pioneering, commercial-stage T cell receptor biotechnology company whose purpose is to develop and commercialize a new generation of transformative medicines which address unmet patient needs in oncology, infectious diseases and autoimmune disease. Our leaders in R&D are internationally recognised as some of the biotech industry’s most successful drug developers. We are creating not just an environment where great minds can interact but an innovation powerhouse answering the big questions.

Focused on delivering first-in-class biological therapies to patients, we have developed a highly innovative soluble TCR platform. Our ImmTAX molecules underpin a new generation of precision engineered drugs that harness the immune system to treat a broad spectrum of diseases with high unmet medical need, including oncology, infectious diseases and autoimmune diseases.

At Immunocore, we recognize that our employees are our greatest asset. We value the unique contributions each person brings to our team. By embracing Science, Trust, Respect, Integrity, Diversity, and Entrepreneurship (STRIDE), we create an environment where collaboration thrives, ideas flourish, and transformative changes happen. STRIDE represents more than just letters; it embodies our shared identity and drives our mission. We are dedicated to developing breakthrough therapies that transform patients’ lives, advancing medicine, and supporting one another in these pursuits.

Immunocore is proud to be an equal opportunity employer. As such, we are committed to fostering an inclusive workplace where everyone feels valued, respected, and empowered. We encourage applications from individuals of all backgrounds, regardless of race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, or any other characteristic protected by law.

Oncology Account Manager - Mid-America (KS, MO, AR)

Vacancy Name

Oncology Account Manager - Mid-America (KS, MO, AR)

Vacancy No

VN855

Employment Type

Full Time

Location of role

Remote US

Department

Commercial

Key Responsibilities

The OAM will be directly responsible for driving sales performance and developing key relationships with target physicians, non-physician healthcare professionals (HCPs), and other key stakeholders (including hospitals and cancer treatment centers) within an assigned geography. The OAM will present clinically focused messages that grow revenue and consistently deliver product goals related to the approved product indication. The OAM will demonstrate initiative, drive, independence, and take ownership for meeting and exceeding individual business goals. The OAM will be responsible for local market analysis/business planning including account profiling and influencer mapping to ensure clear pathways to care exist in local markets.

The territory for this role covers Kansas, Missouri, and Arkansas. Candidates must be located within the territory to be considered for the position.

KEY RESPONSIBILITIES

- Drive sales results by identifying key opportunities and developing strategic business plans to generate product utilization and grow territory business.

- Demonstrate deep marketplace, therapeutic, product and disease expertise and educate customers on company products consistent with all requirements for the promotion of drug products.

- Build and maintain strong professional relationships with target physicians, non-physician healthcare professionals (HCPs), office and hospital staff, and others in the patient care continuum, as directed.

- Proactively address customer needs, identify market dynamics and trends, develop local tactics that support brand and corporate objectives/strategies and ensure optimal success within their assigned territory.

- Analyze data/information to create, implement territory business action plans (using approved sales tools) that enhance customer relationships and drive sales results.

- Strategically identify and build relationships with appropriate new targets based on referral patterns and patient migration.

- Thoroughly understand account-level decisions that impact product access within territory and develop plans on to best address to ensure patient access to care (such as product placement on formulary and inclusion into Electronic Medical Records (EMRs)).

- Appropriately communicate and collaborate with field partners on issues impacting both territory and national markets that support brand.

- Demonstrate market knowledge and leadership with both internal stakeholders (including cross functional teams such as Market Access, Field Reimbursement, Operations, Marketing, Trade and Sales teams) and external stakeholders (Centers of Excellence (COE) decision makers, Key Opinion Leaders (KOLs), etc.)

- Plan, organize, and execute local promotional speaker programs and activities, consistent with company policies.

- Maximize budget allocated to the geographic territory to support execution of strategies and tactics and generate/grow the business.

- Understand concepts of coding, billing and reimbursement for HCP-administered product.

- Operate in full compliance with company policies, local codes of conduct and ethics, corporate governance and applicable law.

- Implement business in accordance with the highest ethical, legal, and compliance standards, including timely and successful completion of all required training.

EXPERIENCE & KNOWLEDGE

- 7+ years of demonstrated experience and proven sales success in biotech / pharmaceutical industry.

- 5+ years demonstrated account/territory management experience.

- Relevant Oncology or Rare Disease/Orphan Drug experience with HCP-administered product(s) preferred.

- Successful experience in product launches and execution of launch strategies/tactical plans.

- Demonstrated ability to learn and apply technical and scientific product-related information.

- Proven success and positive track record of consistent sales performance in complex markets with diverse customer segments operating with a high degree of integrity within compliance guidelines.

SPECIFIC BEHAVIORAL ATTRIBUTES

Attention to communications

- Writing and speaking clearing to share thought information and ideas concisely and ensuring information is passed on effectively

Customer orientation

- Satisfying the needs of internal and external customers, exploring the alternative solutions for them and providing proactive follow up to ensure solutions are effective.

Influencing others

- Gaining support from others support for ideas, proposals projects and solutions, knowing when to escalate critical issues.

Building Collaborative Relationships

- Developing, maintaining and strengthening partnerships with others who can provide information, assistance and offering support for ideas and proposals whilst constructively expressing differing views.

EDUCATION & QUALIFICATIONS

- Bachelor’s degree – BA/BS required

- Field-based role with at least 75% travel to engage with customers face-to-face

- Candidates must live in close proximity to a major airport

- Valid driver's license.

- Must be able fly/drive to cover assigned geography

- Additional travel to meetings/trainings/programs, as necessary

Annual salary range for US:

This position is eligible for standard Company benefits, including medical, dental, vision, time off and 401k, as well as participating in Immunocore's annual incentive plans. Incentive plans are contingent on achievement of personal and company performance. Actual compensation may vary from posted hiring range based upon geographic location, work experience, education, and/or skill level.

$160,000 – $214,000

\#LI-Remote

About the Company

Immunocore (NASDAQ: IMCR) is a pioneering, commercial-stage T cell receptor biotechnology company whose purpose is to develop and commercialize a new generation of transformative medicines which address unmet patient needs in oncology, infectious diseases and autoimmune disease. Our leaders in R&D are internationally recognised as some of the biotech industry’s most successful drug developers. We are creating not just an environment where great minds can interact but an innovation powerhouse answering the big questions.

Focused on delivering first-in-class biological therapies to patients, we have developed a highly innovative soluble TCR platform. Our ImmTAX molecules underpin a new generation of precision engineered drugs that harness the immune system to treat a broad spectrum of diseases with high unmet medical need, including oncology, infectious diseases and autoimmune diseases.

At Immunocore, we recognize that our employees are our greatest asset. We value the unique contributions each person brings to our team. By embracing Science, Trust, Respect, Integrity, Diversity, and Entrepreneurship (STRIDE), we create an environment where collaboration thrives, ideas flourish, and transformative changes happen. STRIDE represents more than just letters; it embodies our shared identity and drives our mission. We are dedicated to developing breakthrough therapies that transform patients’ lives, advancing medicine, and supporting one another in these pursuits.

Immunocore is proud to be an equal opportunity employer. As such, we are committed to fostering an inclusive workplace where everyone feels valued, respected, and empowered. We encourage applications from individuals of all backgrounds, regardless of race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, or any other characteristic protected by law.

Oncology Account Manager - South Florida

Vacancy Name

Oncology Account Manager - South Florida

Vacancy No

VN841

Employment Type

Full Time

Location of role

US Remote

Department

Commercial

Key Responsibilities

The OAM will be directly responsible for driving sales performance and developing key relationships with target physicians, non-physician healthcare professionals (HCPs), and other key stakeholders (including hospitals and cancer treatment centers) within an assigned geography. The OAM will present clinically focused messages that grow revenue and consistently deliver product goals related to the approved product indication. The OAM will demonstrate initiative, drive, independence, and take ownership for meeting and exceeding individual business goals. The OAM will be responsible for local market analysis/business planning including account profiling and influencer mapping to ensure clear pathways to care exist in local markets.

The territory for this role covers South Florida. Candidates must be located within the territory to be considered for the position.

KEY RESPONSIBILITIES

- Drive sales results by identifying key opportunities and developing strategic business plans to generate product utilization and grow territory business.

- Demonstrate deep marketplace, therapeutic, product and disease expertise and educate customers on company products consistent with all requirements for the promotion of drug products.

- Build and maintain strong professional relationships with target physicians, non-physician healthcare professionals (HCPs), office and hospital staff, and others in the patient care continuum, as directed.

- Proactively address customer needs, identify market dynamics and trends, develop local tactics that support brand and corporate objectives/strategies and ensure optimal success within their assigned territory.

- Analyze data/information to create, implement territory business action plans (using approved sales tools) that enhance customer relationships and drive sales results.

- Strategically identify and build relationships with appropriate new targets based on referral patterns and patient migration.

- Thoroughly understand account-level decisions that impact product access within territory and develop plans on to best address to ensure patient access to care (such as product placement on formulary and inclusion into Electronic Medical Records (EMRs)).

- Appropriately communicate and collaborate with field partners on issues impacting both territory and national markets that support brand.

- Demonstrate market knowledge and leadership with both internal stakeholders (including cross functional teams such as Market Access, Field Reimbursement, Operations, Marketing, Trade and Sales teams) and external stakeholders (Centers of Excellence (COE) decision makers, Key Opinion Leaders (KOLs), etc.)

- Plan, organize, and execute local promotional speaker programs and activities, consistent with company policies.

- Maximize budget allocated to the geographic territory to support execution of strategies and tactics and generate/grow the business.

- Understand concepts of coding, billing and reimbursement for HCP-administered product.

- Operate in full compliance with company policies, local codes of conduct and ethics, corporate governance and applicable law.

- Implement business in accordance with the highest ethical, legal, and compliance standards, including timely and successful completion of all required training.

EXPERIENCE & KNOWLEDGE

- 7+ years of demonstrated experience and proven sales success in biotech / pharmaceutical industry.

- 5+ years demonstrated account/territory management experience.

- Relevant Oncology or Rare Disease/Orphan Drug experience with HCP-administered product(s) preferred.

- Successful experience in product launches and execution of launch strategies/tactical plans.

- Demonstrated ability to learn and apply technical and scientific product-related information.

- Proven success and positive track record of consistent sales performance in complex markets with diverse customer segments operating with a high degree of integrity within compliance guidelines.

SPECIFIC BEHAVIORAL ATTRIBUTES

Attention to communications

- Writing and speaking clearing to share thought information and ideas concisely and ensuring information is passed on effectively

Customer orientation

- Satisfying the needs of internal and external customers, exploring the alternative solutions for them and providing proactive follow up to ensure solutions are effective.

Influencing others

- Gaining support from others support for ideas, proposals projects and solutions, knowing when to escalate critical issues.

Building Collaborative Relationships

- Developing, maintaining and strengthening partnerships with others who can provide information, assistance and offering support for ideas and proposals whilst constructively expressing differing views.

EDUCATION & QUALIFICATIONS

- Bachelor’s degree – BA/BS required

- Field-based role with at least 75% travel to engage with customers face-to-face

- Candidates must live in close proximity to a major airport

- Valid driver's license.

- Must be able fly/drive to cover assigned geography

- Additional travel to meetings/trainings/programs, as necessary

Annual salary range for US:

This position is eligible for standard Company benefits, including medical, dental, vision, time off and 401k, as well as participating in Immunocore's annual incentive plans. Incentive plans are contingent on achievement of personal and company performance. Actual compensation may vary from posted hiring range based upon geographic location, work experience, education, and/or skill level.

$160,000 – $214,000

\#LI-Remote

About the Company

Immunocore (NASDAQ: IMCR) is a pioneering, commercial-stage T cell receptor biotechnology company whose purpose is to develop and commercialize a new generation of transformative medicines which address unmet patient needs in oncology, infectious diseases and autoimmune disease. Our leaders in R&D are internationally recognised as some of the biotech industry’s most successful drug developers. We are creating not just an environment where great minds can interact but an innovation powerhouse answering the big questions.

Focused on delivering first-in-class biological therapies to patients, we have developed a highly innovative soluble TCR platform. Our ImmTAX molecules underpin a new generation of precision engineered drugs that harness the immune system to treat a broad spectrum of diseases with high unmet medical need, including oncology, infectious diseases and autoimmune diseases.

At Immunocore, we recognize that our employees are our greatest asset. We value the unique contributions each person brings to our team. By embracing Science, Trust, Respect, Integrity, Diversity, and Entrepreneurship (STRIDE), we create an environment where collaboration thrives, ideas flourish, and transformative changes happen. STRIDE represents more than just letters; it embodies our shared identity and drives our mission. We are dedicated to developing breakthrough therapies that transform patients’ lives, advancing medicine, and supporting one another in these pursuits.

Immunocore is proud to be an equal opportunity employer. As such, we are committed to fostering an inclusive workplace where everyone feels valued, respected, and empowered. We encourage applications from individuals of all backgrounds, regardless of race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, or any other characteristic protected by law.

Oncology Account Manager - South Texas

Vacancy Name

Oncology Account Manager - South Texas

Vacancy No

VN849

Employment Type

Full Time

Location of role

Remote US

Department

Commercial

Key Responsibilities

The OAM will be directly responsible for driving sales performance and developing key relationships with target physicians, non-physician healthcare professionals (HCPs), and other key stakeholders (including hospitals and cancer treatment centers) within an assigned geography. The OAM will present clinically focused messages that grow revenue and consistently deliver product goals related to the approved product indication. The OAM will demonstrate initiative, drive, independence, and take ownership for meeting and exceeding individual business goals. The OAM will be responsible for local market analysis/business planning including account profiling and influencer mapping to ensure clear pathways to care exist in local markets.

The territory for this role covers South Texas and Louisiana. Candidates must be located within the territory to be considered for the position.

KEY RESPONSIBILITIES

- Drive sales results by identifying key opportunities and developing strategic business plans to generate product utilization and grow territory business.

- Demonstrate deep marketplace, therapeutic, product and disease expertise and educate customers on company products consistent with all requirements for the promotion of drug products.

- Build and maintain strong professional relationships with target physicians, non-physician healthcare professionals (HCPs), office and hospital staff, and others in the patient care continuum, as directed.

- Proactively address customer needs, identify market dynamics and trends, develop local tactics that support brand and corporate objectives/strategies and ensure optimal success within their assigned territory.

- Analyze data/information to create, implement territory business action plans (using approved sales tools) that enhance customer relationships and drive sales results.

- Strategically identify and build relationships with appropriate new targets based on referral patterns and patient migration.

- Thoroughly understand account-level decisions that impact product access within territory and develop plans on to best address to ensure patient access to care (such as product placement on formulary and inclusion into Electronic Medical Records (EMRs)).

- Appropriately communicate and collaborate with field partners on issues impacting both territory and national markets that support brand.

- Demonstrate market knowledge and leadership with both internal stakeholders (including cross functional teams such as Market Access, Field Reimbursement, Operations, Marketing, Trade and Sales teams) and external stakeholders (Centers of Excellence (COE) decision makers, Key Opinion Leaders (KOLs), etc.)

- Plan, organize, and execute local promotional speaker programs and activities, consistent with company policies.

- Maximize budget allocated to the geographic territory to support execution of strategies and tactics and generate/grow the business.

- Understand concepts of coding, billing and reimbursement for HCP-administered product.

- Operate in full compliance with company policies, local codes of conduct and ethics, corporate governance and applicable law.

- Implement business in accordance with the highest ethical, legal, and compliance standards, including timely and successful completion of all required training.

EXPERIENCE & KNOWLEDGE

- 7+ years of demonstrated experience and proven sales success in biotech / pharmaceutical industry.

- 5+ years demonstrated account/territory management experience.

- Relevant Oncology or Rare Disease/Orphan Drug experience with HCP-administered product(s) preferred.

- Successful experience in product launches and execution of launch strategies/tactical plans.

- Demonstrated ability to learn and apply technical and scientific product-related information.

- Proven success and positive track record of consistent sales performance in complex markets with diverse customer segments operating with a high degree of integrity within compliance guidelines.

SPECIFIC BEHAVIORAL ATTRIBUTES

Attention to communications

- Writing and speaking clearing to share thought information and ideas concisely and ensuring information is passed on effectively

Customer orientation

- Satisfying the needs of internal and external customers, exploring the alternative solutions for them and providing proactive follow up to ensure solutions are effective.

Influencing others

- Gaining support from others support for ideas, proposals projects and solutions, knowing when to escalate critical issues.

Building Collaborative Relationships

- Developing, maintaining and strengthening partnerships with others who can provide information, assistance and offering support for ideas and proposals whilst constructively expressing differing views.

EDUCATION & QUALIFICATIONS

- Bachelor’s degree – BA/BS required

- Field-based role with at least 75% travel to engage with customers face-to-face

- Candidates must live in close proximity to a major airport

- Valid driver's license.

- Must be able fly/drive to cover assigned geography

- Additional travel to meetings/trainings/programs, as necessary

Annual salary range for US:

This position is eligible for standard Company benefits, including medical, dental, vision, time off and 401k, as well as participating in Immunocore's annual incentive plans. Incentive plans are contingent on achievement of personal and company performance. Actual compensation may vary from posted hiring range based upon geographic location, work experience, education, and/or skill level.

$160,000 – $214,000

\#LI-Remote

About the Company

Immunocore (NASDAQ: IMCR) is a pioneering, commercial-stage T cell receptor biotechnology company whose purpose is to develop and commercialize a new generation of transformative medicines which address unmet patient needs in oncology, infectious diseases and autoimmune disease. Our leaders in R&D are internationally recognised as some of the biotech industry’s most successful drug developers. We are creating not just an environment where great minds can interact but an innovation powerhouse answering the big questions.

Focused on delivering first-in-class biological therapies to patients, we have developed a highly innovative soluble TCR platform. Our ImmTAX molecules underpin a new generation of precision engineered drugs that harness the immune system to treat a broad spectrum of diseases with high unmet medical need, including oncology, infectious diseases and autoimmune diseases.

At Immunocore, we recognize that our employees are our greatest asset. We value the unique contributions each person brings to our team. By embracing Science, Trust, Respect, Integrity, Diversity, and Entrepreneurship (STRIDE), we create an environment where collaboration thrives, ideas flourish, and transformative changes happen. STRIDE represents more than just letters; it embodies our shared identity and drives our mission. We are dedicated to developing breakthrough therapies that transform patients’ lives, advancing medicine, and supporting one another in these pursuits.

Immunocore is proud to be an equal opportunity employer. As such, we are committed to fostering an inclusive workplace where everyone feels valued, respected, and empowered. We encourage applications from individuals of all backgrounds, regardless of race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, or any other characteristic protected by law.

Oncology Account Manager - Virginia/DC

Vacancy Name

Oncology Account Manager - Virginia/DC

Vacancy No

VN816

Employment Type

Full Time

Location of role

US Remote

Department

Commercial

Key Responsibilities

The OAM will be directly responsible for driving sales performance and developing key relationships with target physicians, non-physician healthcare professionals (HCPs), and other key stakeholders (including hospitals and cancer treatment centers) within an assigned geography. The OAM will present clinically focused messages that grow revenue and consistently deliver product goals related to the approved product indication. The OAM will demonstrate initiative, drive, independence, and take ownership for meeting and exceeding individual business goals. The OAM will be responsible for local market analysis/business planning including account profiling and influencer mapping to ensure clear pathways to care exist in local markets.

The territory for this role covers Virginia, DC, and West Virginia. Candidates must be located within the territory to be considered for the position.

KEY RESPONSIBILITIES

- Drive sales results by identifying key opportunities and developing strategic business plans to generate product utilization and grow territory business.

- Demonstrate deep marketplace, therapeutic, product and disease expertise and educate customers on company products consistent with all requirements for the promotion of drug products.

- Build and maintain strong professional relationships with target physicians, non-physician healthcare professionals (HCPs), office and hospital staff, and others in the patient care continuum, as directed.

- Proactively address customer needs, identify market dynamics and trends, develop local tactics that support brand and corporate objectives/strategies and ensure optimal success within their assigned territory.

- Analyze data/information to create, implement territory business action plans (using approved sales tools) that enhance customer relationships and drive sales results.

- Strategically identify and build relationships with appropriate new targets based on referral patterns and patient migration.

- Thoroughly understand account-level decisions that impact product access within territory and develop plans on to best address to ensure patient access to care (such as product placement on formulary and inclusion into Electronic Medical Records (EMRs)).

- Appropriately communicate and collaborate with field partners on issues impacting both territory and national markets that support brand.

- Demonstrate market knowledge and leadership with both internal stakeholders (including cross functional teams such as Market Access, Field Reimbursement, Operations, Marketing, Trade and Sales teams) and external stakeholders (Centers of Excellence (COE) decision makers, Key Opinion Leaders (KOLs), etc.)

- Plan, organize, and execute local promotional speaker programs and activities, consistent with company policies.

- Maximize budget allocated to the geographic territory to support execution of strategies and tactics and generate/grow the business.

- Understand concepts of coding, billing and reimbursement for HCP-administered product.

- Operate in full compliance with company policies, local codes of conduct and ethics, corporate governance and applicable law.

- Implement business in accordance with the highest ethical, legal, and compliance standards, including timely and successful completion of all required training.

EXPERIENCE & KNOWLEDGE

- 7+ years of demonstrated experience and proven sales success in biotech / pharmaceutical industry.

- 5+ years demonstrated account/territory management experience.

- Relevant Oncology or Rare Disease/Orphan Drug experience with HCP-administered product(s) preferred.

- Successful experience in product launches and execution of launch strategies/tactical plans.

- Demonstrated ability to learn and apply technical and scientific product-related information.

- Proven success and positive track record of consistent sales performance in complex markets with diverse customer segments operating with a high degree of integrity within compliance guidelines.

SPECIFIC BEHAVIORAL ATTRIBUTES

Attention to communications

- Writing and speaking clearing to share thought information and ideas concisely and ensuring information is passed on effectively

Customer orientation

- Satisfying the needs of internal and external customers, exploring the alternative solutions for them and providing proactive follow up to ensure solutions are effective.

Influencing others

- Gaining support from others support for ideas, proposals projects and solutions, knowing when to escalate critical issues.

Building Collaborative Relationships

- Developing, maintaining and strengthening partnerships with others who can provide information, assistance and offering support for ideas and proposals whilst constructively expressing differing views.

EDUCATION & QUALIFICATIONS

- Bachelor’s degree – BA/BS required

- Field-based role with at least 75% travel to engage with customers face-to-face

- Candidates must live in close proximity to a major airport

- Valid driver's license.

- Must be able fly/drive to cover assigned geography

- Additional travel to meetings/trainings/programs, as necessary

Annual salary range for US:

This position is eligible for standard Company benefits, including medical, dental, vision, time off and 401k, as well as participating in Immunocore's annual incentive plans. Incentive plans are contingent on achievement of personal and company performance. Actual compensation may vary from posted hiring range based upon geographic location, work experience, education, and/or skill level.

$160,000 – $214,000

\#LI-Remote

About the Company

Immunocore (NASDAQ: IMCR) is a pioneering, commercial-stage T cell receptor biotechnology company whose purpose is to develop and commercialize a new generation of transformative medicines which address unmet patient needs in oncology, infectious diseases and autoimmune disease. Our leaders in R&D are internationally recognised as some of the biotech industry’s most successful drug developers. We are creating not just an environment where great minds can interact but an innovation powerhouse answering the big questions.

Focused on delivering first-in-class biological therapies to patients, we have developed a highly innovative soluble TCR platform. Our ImmTAX molecules underpin a new generation of precision engineered drugs that harness the immune system to treat a broad spectrum of diseases with high unmet medical need, including oncology, infectious diseases and autoimmune diseases.

At Immunocore, we recognize that our employees are our greatest asset. We value the unique contributions each person brings to our team. By embracing Science, Trust, Respect, Integrity, Diversity, and Entrepreneurship (STRIDE), we create an environment where collaboration thrives, ideas flourish, and transformative changes happen. STRIDE represents more than just letters; it embodies our shared identity and drives our mission. We are dedicated to developing breakthrough therapies that transform patients’ lives, advancing medicine, and supporting one another in these pursuits.

Immunocore is proud to be an equal opportunity employer. As such, we are committed to fostering an inclusive workplace where everyone feels valued, respected, and empowered. We encourage applications from individuals of all backgrounds, regardless of race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, or any other characteristic protected by law.

Associate Director of Respiratory Provider Experience

**Job title:** Associate Director of Respiratory Provider Experience

**Location:** Cambridge, MA

**About the Job**

The Associate Director of US Respiratory Provider Experience is a customer champion, responsible for translating end to end provider journey insights into solutions that will reduce friction, improve biologic journey effectiveness and drive sustained adoption.

This role leads the co-creation of solutions with customers, internal contributors and alliance partners, and orchestrates their implementation across functions. The account-level framework, practice clustering, and leakage point diagnostics serve as core tools within this broader experience design mandate, enabling precise prioritization of where and how to intervene across the biologic journey.

The role works closely with sales teams, marketing, market access, PSS, digital, GTMC, and our alliance partners to ensure that the right solutions reach the right practices at the right time and that learnings are continuously feeding improved approaches.

Join the team transforming care for people with immune challenges, rare diseases, cancers, and neurological conditions. In Specialty Care, youll help deliver breakthrough treatments that bring hope to patients with some of the highest unmet needs.

**About Sanofi**

Were an R&D-driven, AI-powered biopharma company committed to improving peoples lives and delivering compelling growth. Our deep understanding of the immune system and innovative pipeline enables us to invent medicines and vaccines that treat and protect millions of people around the world. Together, we chase the miracles of science to improve peoples lives.

**Main Responsibilities:**

**1. Provider Journey Mapping and Experience Design**

Own and continuously maintain the end-to-end provider journey map across the Dupixent Respiratory biologic journey for both COPD and Asthma.

Identify and prioritize moments that matter for HCPs and office staff at each stage of the journey, using data, field immersion, and behavioral analysis to surface unmet needs, friction points, and critical decision moments.

Conduct root-cause analysis of provider challenges by practice type/practice cluster to inform targeted intervention design.

Develop and maintain a single view of the ideal provider experience by stakeholder type and practice profile, serving as the north star for engagement design across functions.

Apply customer experience design best practices and human-centered design principles to ensure that solutions are grounded in real-world practice needs and office workflows.

Partner with Marketing, Digital, and GTMC to ensure that provider touchpoints across channels field, digital, rep-triggered, and non-personal are coherent, sequenced, and aligned to the journey map and prioritized moments that matter.

**2. HCO/Practice-Level Clustering and Prioritization**

Lead the ongoing refinement of the practice clustering framework, segmenting accounts by addressable leakage points, biologic journey effectiveness, and quantified opportunity as a tool to focus experience design and resource allocation.

Maintain a dynamic account prioritization model integrating biologic journey metrics, leakage point diagnoses, field insights, and innovative data signals to guide targeting and intervention decisions.

Partner with Data & Analytics and GTMC to embed account prioritization logic into targeting frameworks.

**3. Co-Creation and Solution Design**

Facilitate co-creation sessions with external stakeholders (which might include MDs, APPs, office staff, and practice administrators) by cluster and pain point, ensuring that solutions are designed with the customer.

Translate journey mapping insights and leakage point diagnoses into cluster-specific intervention menus, mapping evidence-based solutions to each friction type and practice profile, in partnership with internal teams that have ownership of some of these solutions.

Develop practice-level materials and engagement resources tailored to account clusters and specific barrier profiles.

Identify and systematize replicable best practices from top-performing practices for dissemination across peer accounts.

**4. Cross-Functional Orchestration and Agile Pod Leadership**

Serve as the operational orchestrator of the Agile Pod model coordinating lean, sprint-based cross-functional teams.

Design and manage sprint cycles focused on specific journey moments, leakage points, or account clusters, ensuring rapid iteration, clear accountability, and measurable outputs.

Ensure that insights and solutions developed within agile pods are translated into scalable assets and embedded into forward tactical plans not one-off interventions.

**5. Data, Insights, and Continuous Learning**

Collaborate with key subject matter experts and contributors from GTMC, digital and sales to build and maintain an account intelligence infrastructure integrating biologic journey metrics, leakage diagnoses, cluster assignments, field insights, and innovative data signals.

Collaborate with sales force teams on standardized field insight collection tools and systematically incorporating those insights into journey maps and prioritization models.

Continuously evaluate additional data solutions can enhance account intelligence, pre-encounter targeting, or leakage point identification.

Establish a continuous learning loop connecting field observations, intervention outcomes, and data signals into iterative improvements to the journey map, cluster framework, and engagement models.

**About You**

**Basic Qualifications:**

- 7+ years of experience in HCP marketing, commercial operations, or field enablement within the pharmaceutical, medical device or biotechnology industry

- Proven success driving initiatives that improve provider engagement, office workflow, or adoption of specialty products

- Experience working across functions including Marketing, Sales, Access and Patient Support

- Excellent analytical skills and the ability to turn insights into practical solutions

- Collaborative, results-driven, and comfortable leading through influence

- Outstanding communication and relationship-building skills

- Experience leading customer experience or process improvement initiatives

**Preferred Qualifications**

- Biologic or specialty product experience

- Prior experience in a field-facing role with understanding of US practice-level dynamics and HCO decision making

- Familiarity with CRM platforms and commercial data infrastructure (eg. Veeva, Turing, or equivalent)

- MBA or masters degree in business, marketing, or health management

- Experience with agile project management / agile pods is an asset

- Experience in respiratory or chronic disease areas is an asset

- Experience with managing alliance products is an asset

**Why Choose Us?**

- Bring the miracles of science to life alongside a supportive, future-focused team.
- Discover endless opportunities to grow your talent and drive your career, whether its through a promotion or lateral move, at home or internationally.
- Enjoy a thoughtful, well-crafted rewards package that recognizes your contribution and amplifies your impact.
- Take good care of yourself and your family, with a wide range of health and wellbeing benefits including high-quality healthcare, prevention and wellness programs and at least 14 weeks gender-neutral parental leave.

Sanofi Inc. and its U.S. affiliates are Equal Opportunity and Affirmative Action employers committed to a culturally diverse workforce. All qualified applicants will receive consideration for employment without regard to race; color; creed; religion; national origin; age; ancestry; nationality; marital, domestic partnership or civil union status; sex, gender, gender identity or expression; affectional or sexual orientation; disability; veteran or military status or liability for military status; domestic violence victim status; atypical cellular or blood trait; genetic information (including the refusal to submit to genetic testing) or any other characteristic protected by law.

\#GD-SG

\#LI-GZ

\#LI-Onsite

\#vhd

All compensation will be determined commensurate with demonstrated experience. Employees may be eligible to participate in Company employee benefit programs, and additional benefits information can [be found here.](<https://benefits.sanofiusallwell.com/fleet/public/index/ba511bf8-5c32-4828-9861-ab985fffab90/?cid=sanofi>)

Massachusetts

United States Pharmacopeia

Senior Director, Global Go-to-Market

**Description**

**Who is USP?**

The U.S. Pharmacopeial Convention (USP) is an independent scientific organization that collaborates with the world’s leading health and science experts to develop rigorous quality standards for medicines, dietary supplements, and food ingredients. At USP, we believe that scientific excellence is driven by a commitment to fairness, integrity, and global collaboration. This belief is embedded in our core value of Passion for Quality and is demonstrated through the contributions of more than 1,300 professionals across twenty global locations, working to strengthen the supply of safe, high-quality medicines worldwide.

At USP, we value inclusive scientific collaboration and recognize that attracting diverse expertise strengthens our ability to develop trusted public health standards. We foster an organizational culture that supports equitable access to mentorship, professional development, and leadership opportunities. Our partnerships, standards, and research reflect our belief that ensuring broad participation in scientific leadership results in stronger, more impactful outcomes for global health.

USP is proud to be an equal employment opportunity employer (EEOE) and is committed to ensuring fair, merit-based selection processes that enable the best scientific minds—regardless of background—to contribute to advancing public health solutions worldwide. We provide reasonable accommodations to individuals with disabilities and uphold policies that create an inclusive and collaborative work environment.

**Brief Job Overview**

The Global Go‑to‑Market Senior Director is responsible for designing, implementing, and governing a unified global commercial operating model across direct and indirect channels. This role leads the transformation of how we engage with customers and distributors worldwide, ensuring consistency, efficiency, and strategic alignment across regions. The role operates as a peer to the VP Global SCD and works hand in hand with the Global SCD VP to align strategy, governance, and execution globally.

The position requires a senior commercial leader who can navigate a complex matrix organization, influence senior stakeholders, negotiate with diverse distributors, and drive clarity in markets where go‑to‑market models vary significantly. The successful candidate will bring a strong strategic mindset paired with hands‑on execution capability, enabling the company to scale effectively and grow market share globally.

**How will YOU create impact here at USP?**

As part of our mission to advance scientific rigor and public health standards, you will play a vital role in increasing global access to high-quality medicines through public standards and related programs. USP prioritizes scientific integrity, regulatory excellence, and evidence-based decision-making to ensure health systems worldwide can rely on strong, tested, and globally relevant quality standards.

Additionally, USP’s People and Culture division, in partnership with the Equity Office, invests in leadership and workforce development to equip all employees with the skills to create high-performing, inclusive teams. This includes training in equitable management practices and tools to promote engaged, collaborative, and results-driven work environments.

**The Senior Director, Global Go‑to‑Market has the following responsibilities:**

Global GTM Strategy & Governance:

- Develop and own the global go‑to‑market strategy across direct and indirect channels, in conjunction with the Region Managers, to ensure alignment with local market realities and commercial priorities.
- Partner with PROpS leadership, with the VP Global Sales, to ensure the GTM strategy supports broader operational and commercial objectives.
- Recommend the optimal operating model for each country based on market maturity, customer needs, cost‑to‑serve, and strategic priorities.
- Establish a global GTM governance framework to ensure alignment, transparency, and accountability across regions.

Distributor & Channel Optimization:

- Segment and prioritize the global distributor network based on value, capability, and strategic fit.
- Define partnership models, performance expectations, and incentive structures that drive growth and market share expansion.
- Lead complex negotiations with distributors (including commercial terms, exclusivity, service levels, and transition plans) in conjunction with the Regional Managers to ensure alignment with local market dynamics and strategic priorities.
- Own the relationship with any global or super‑regional distributor and be accountable for their commercial performance and overall results.
- Identify opportunities to consolidate, upgrade, or exit low‑value distributor relationships.

Commercial Execution & Enablement

- Provide country and regional sales teams with tools, frameworks, and decision support related to route-to-customer options only (e.g., direct, distributor, transfer-order / back-to-back, or hybrid models). The role does not prescribe which option is most relevant in each case; instead, it equips sales teams with clear choices so they can guide customers toward the most suitable and efficient purchasing path.
- Provide country and regional teams with the tools and frameworks needed to monitor distributor performance (including financial health and cash‑flow indicators) and, in cooperation with Finance, balance risk and opportunity to maximize revenue while ensuring business continuity.
- Ensure landed cost, delivery time, and margin implications are understood and optimized across channels.
- Collaborate with VP Global SCD, Supply Chain, Finance, Legal, Digital, and Customer Service to ensure GTM models are operationally feasible and scalable.
- Support the expansion of direct sales where strategically appropriate.

Matrix Leadership & Stakeholder Alignment:

- Align country organizations together with the VP Global SCD and headquarters on GTM strategy, priorities, and execution plans.
- Influence senior stakeholders across PROpS, Commercial, Operations, and Finance to drive adoption and resolve conflicts.
- Serve as the global escalation point for distributor‑related commercial challenges.
- Build strong relationships with regional leaders to ensure local realities are reflected in global GTM strategy.

Performance Management & Continuous Improvement:

- Define KPIs and dashboards to measure distributor performance, channel profitability, and GTM effectiveness.
- Monitor market dynamics and recommend modifications to GTM models as needed to maintain competitiveness.
- Lead continuous improvement initiatives to simplify processes, reduce friction, and enhance customer experience.
- Ensure compliance with global standards while allowing for local flexibility where needed.

**Who is USP Looking For?**

The successful candidate will have a demonstrated understanding of our mission, commitment to excellence through inclusive and equitable behaviors and practices, ability to quickly build credibility with stakeholders, along with the following competencies and experience:

- Bachelor's degree in Business Administration, Marketing, Economics, Supply Chain Management, Engineering, or a related field.
- 12+ years in commercial leadership roles, ideally in global GTM, channel management, distribution strategy, or commercial operations.
- Proven track record managing complex distributor networks across multiple regions.
- Demonstrated success negotiating high‑stakes commercial agreements.
- Experience operating in a matrixed global organization with multiple decision‑makers.
- Background in industries with hybrid direct/indirect sales models (e.g., medical devices, industrial goods, specialty manufacturing, consumer electronics).
- Strong strategic thinking with the ability to translate strategy into actionable plans.
- Exceptional stakeholder management and influencing skills at senior levels.
- High commercial acumen, including pricing, margin management, and cost‑to‑serve analysis.
- Ability to simplify complexity and drive alignment across diverse teams.
- Strong analytical and problem‑solving capabilities.
- Excellent communication, facilitation, and negotiation skills.
- Ability to thrive in ambiguity and lead through change.
- Demonstrated ability to work effectively across global markets and diverse cultures.
- Demonstrated experience engaging, influencing, and partnering with senior leaders and external

**Additional Desired Preferences**

- Master's degree in Business Administration (MBA) or other relevant advanced degree preferred.
- Experience with e‑commerce or digital sales channels.
- Knowledge of transfer‑order / back‑to‑back invoicing models.
- Multilingual capabilities.
- Prior experience in a scaling or transformation environment.

**Supervisory Responsibilities**

Yes, potentially 1 direct report (TBD).

**Benefits**

USP provides the benefits to protect yourself and your family today and tomorrow. From company-paid time off and comprehensive healthcare options to retirement savings, you can have peace of mind that your personal and financial well-being is protected.

**Compensation**

Base Salary Range: USD $200,182.00 – $286,157.00 annually.

Target Annual Bonus: % Varies based on level of role.

Individual compensation packages are based on various factors unique to each candidate’s skill set, experience, qualifications, equity, and other job-related reasons.

Note: USP does not accept unsolicited resumes from 3rd party recruitment agencies and is not responsible for fees from recruiters or other agencies except under specific written agreement with USP.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

**Job Category** Sales & Marketing

**Job Type** Full-Time

Maryland

Customer Service Representative

**Description**

**Who is USP?**

The U.S. Pharmacopeial Convention (USP) is an independent scientific organization that collaborates with the world's top authorities in health and science to develop quality standards for medicines, dietary supplements, and food ingredients. USP's fundamental belief that Equity = Excellence manifests in our core value of Passion for Quality through our more than 1,300 hard-working professionals across twenty global locations to deliver the mission to strengthen the supply of safe, quality medicines and supplements worldwide.

At USP, we value inclusivity for all. We recognize the importance of building an organizational culture with meaningful opportunities for mentorship and professional growth. From the standards we create, the partnerships we build, and the conversations we foster, we affirm the value of Diversity, Equity, Inclusion, and Belonging in building a world where everyone can be confident of quality in health and healthcare.

USP is proud to be an equal employment opportunity employer (EEOE) and affirmative action employer. We are committed to creating an inclusive environment in all aspects of our work—an environment where every employee feels fully empowered and valued irrespective of, but not limited to, race, ethnicity, physical and mental abilities, education, religion, gender identity, and expression, life experience, sexual orientation, country of origin, regional differences, work experience, and family status. We are committed to working with and providing reasonable accommodation to individuals with disabilities.

**Brief Job Overview**

The incumbent is responsible for receiving and processing USP’s global customer quotes and orders on a daily basis for USP products which include 4800+ Reference Standards, and publication products. The Customer Service Representative responds to customer inquiries via email, phone, and fax, as assigned by Customer Service Management. Resolves problem orders and investigates and documents complaints from customers. Responsible for assisting domestic and international customers with complex order and fulfillment processes. Responsible to manage Orders and other customer service responsibilities. Ensures maximum goodwill with all customers, and processes orders and responds to inquiries within 24-48 business hours by following USP’s Customer Experience Goal Standards.

**How will YOU create impact here at USP?**

In this role at USP, you contribute to USP's public health mission of increasing equitable access to high-quality, safe medicine and improving global health through public standards and related programs. In addition, as part of our commitment to our employees, Global, People, and Culture, in partnership with the Equity Office, regularly invests in the professional development of all people managers. This includes training in inclusive management styles and other competencies necessary to ensure engaged and productive work environments.

The Customer Service Representative has the following responsibilities:

- Answers daily customer correspondence via telephone, email, and efax from international and domestic customers. Provides order assistance and product information.
- Assists customers daily with the full order cycle, from quote and order entry into the ERP system to fulfillment.
- Creates and sends Pro-Forma Invoices, quotes prices, and advises customers of product availability.
- Meet daily targets of Order, Query and Quotes as assigned by CS Leadership.
- Works with Distribution to coordinate the movement of products and shipments.
- Verifies compliance with US Export regulations for EAR/ITAR/IRS items, and ensures compliance with established Economic Sanctions regulations.
- Verifies compliance with Environmental Protection Agency such as EPA (Ozone Depleting items).
- Investigates and resolves problems and complaints of varying complexity regarding fulfillment (claims, lost shipments, back-orders, as well as erroneous, damaged, or lost shipments).
- Handle Quotes/Orders with Special Importing Requirements
- Build sustainable relationship of trust through open and interactive communications.
- Responsible for maintaining a high level of professionalism with customers and working to establish a positive rapport with them.
- Maintaining a positive, empathetic and professional attitude toward customers at all times.
- Documents customer feedback and complaints regularly as Service Requests in Oracle ERP system so that issues can be analyzed and resolved.
- Identify and communicate trends that impact the customer experience in their day to day operations with Customer Service Management.
- Maintain updated knowledge of all company products and services to provide adequate education to customers.
- Contribute towards creation of Customer Service Training Documents.
- Assist Team Management with initiatives and projects as required.
- Assists customers with USP Webstore registration and order issues/questions.
- Helps translate and/or review translated documents.
- Performs other related duties as assigned.

**Who is USP Looking For?**

The successful candidate will have a demonstrated understanding of our mission, commitment to excellence through inclusive and equitable behaviors and practices, ability to quickly build credibility with stakeholders, along with the following competencies and experience:

- Bachelor's degree in any field.
- Minimum 2 year Customer service, Order to Cash or Related Experience.
- Fluency in English required.
- Proficient use of Microsoft products (Excel, Word, Outlook).
- Able to work flexible hours when needed, including night shift starting 10PM.
- Require Contact Center Experience- B2B or B2C
- Typing speed should be minimum 40 words per minute.

**Additional Desired Preferences**

- Proficiency in any foreign language such as French, Japanese, Spanish, Korean, German, Italian, Chinese, or Arabic, in addition to English, is a significant plus for this role.
- Oracle ERP knowledge is desirable but not required
- Salesforce (CRM) is preferred. Familiarity with Ariba or other EDI processes is desirable but not required
- Strong focus and proven ability to foster a great customer experience.
- Excellent communication skills (written and oral) and Customer Service skills.
- Exceptional multi-tasking ability while handling large volume of work with firm deadlines.
- Previous experience and proven track record for managing a high volume of email and phone calls.
- Ability to work in a fast-paced environment. Maintains composure and enthusiasm in stressful situations.
- Able to establish and nurture relationships with individuals of varying backgrounds.
- Must be able to work independently and in a team environment and to escalate issues as appropriate.
- Familiarity with import, export, customs, and business with other countries.
- Prior experience in Pharma/Life Sciences/Chemicals/ Analytical Instrumentation would be preferable.

**Supervisory Responsibilities**

No

**Benefits**

USP provides the benefits to protect yourself and your family today and tomorrow. From company-paid time off and comprehensive healthcare options to retirement savings, you can have peace of mind that your personal and financial well-being is protected.

Note: USP does not accept unsolicited resumes from 3rd party recruitment agencies and is not responsible for fees from recruiters or other agencies except under specific written agreement with USP.

**Job Category** Customer Service

**Job Type** Full-Time

Other Non-US

Insmed Incorporated

Field Access Manager, Miami-Puerto Rico

At Insmed, every moment and every patient counts — and so does every person who joins in. As a global biopharmaceutical company dedicated to transforming the lives of patients with serious and rare diseases, you’ll be part of a community that prioritizes the human experience, celebrates curiosity, and values every person’s contributions to meaningful progress. That commitment has earned us recognition as *Science* magazine’s No. 1 Top Employer for five consecutive years, certification as a Great Place to Work® in the U.S., and a place on *The Sunday Times* Best Places to Work list in the UK.

For patients, for each other, and for the future of science, we’re in. Are you?

**About the Role:**

We’re looking for a Field Access Manager on the Patient Services team to help us expand what’s possible for patients with serious diseases. Reporting to the Director, Field Access Managers you will have a unique opportunity to support patient access to prescribed treatment and deliver upon an industry leading patient experience for patients battling serious and rare diseases.

In this role you will cover Miami, FL and Puerto-Rico.

Candidate must reside in the Miami area.

**What You'll Do:**

In this role, you’ll have the opportunity to establish collaborative relationships with Patient Support Services, Field Sales, Channel Management, and Market Access colleagues to support patient access.

You’ll also:

• Assist in resolution of patient-specific access barriers to Insmed’s products as prescribed by HCP

**Who You Are:**

You are bilingual (fluent in both English and Spanish), have a Bachelor’s Degree along with 5+ years’ hands-on experience in reimbursement and patient access, market access, specialty pharmacy, or physician/system account management.

You are or you also have:

• Experience navigating payer reimbursement process, preferably Medicare Part D (pharmacy benefit design and coverage policy)

• Experience with specialty products acquired through specialty pharmacy networks and experience working with HCP offices

• Proven record of success through cross functional collaboration and execution

• Patient-centric and service-oriented mindset, with a high degree of emotional intelligence and empathy

• Exemplary interpersonal and listening skills

• Strong communication (written and verbal), and presentation skills

• Understanding of patient privacy laws including HIPAA and similar state laws

• High enthusiasm with a drive to success within a team – demonstrated ability to reach common goals in collaboration with multiple therapeutic specialists, sales leadership, market access, and patient support services colleagues

• Highly organized with a strong attention to detail

• Highly proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook)

**Nice to have (but not required):**

• Product launch experience preferred

**Where You’ll Work**

This is a field role. It can be performed effectively from anywhere while staying connected to your Insmed team and community.

**Travel Requirements**

This position involves frequent Domestic travel (up to 75%).

\#LI-TB1

\#LI-Remote

**Pay Range:**

$155,000.00-201,500.00 Annual

**Life at Insmed**

At Insmed, you’ll find a culture as human as our mission—intentionally designed for the people behind it. You deserve a workplace that reflects the same care you bring to your work each day, with support for how you work, how you grow, and how you show up for patients, your team, and yourself.

Highlights of our U.S. offerings include:

- Comprehensive medical, dental, and vision coverage and mental health support, annual wellbeing reimbursement, and access to our Employee Assistance Program (EAP)
- Generous paid time off policies, fertility and family-forming benefits, caregiver support, and flexible work schedules with purposeful in-person collaboration
- 401(k) plan with a competitive company match, annual equity awards, and participation in our Employee Stock Purchase Plan (ESPP), and company-paid life and disability insurance
- Company Learning Institute providing access to LinkedIn Learning, skill building workshops, leadership programs, mentorship connections, and networking opportunities
- Employee resource groups, service and recognition programs, and meaningful opportunities to connect, volunteer, and give back

Eligibility for specific programs may vary and is subject to the terms and conditions of each plan.

**_Current Insmed Employees: Please apply via the Jobs Hub in Workday._**

*Insmed Incorporated is an Equal Opportunity employer. We do not discriminate in hiring on the basis of physical or mental disability, protected veteran status, or any other characteristic protected by federal, state, or local law. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. For more information, please refer to our* [*Equal Employment Opportunity and Non-Discrimination Statement*](<https://insmed.com/documents/EEO-and-Non-Discrimination-Statement-of-Policy.pdf>) *on our Careers site.*

*It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.*

*Unsolicited resumes from agencies should not be forwarded to Insmed. Insmed will not be responsible for any fees arising from the use of resumes through this source. Insmed will only pay a fee to agencies if a formal agreement between Insmed and the agency has been established. The Human Resources department is responsible for all recruitment activities; please contact us directly to be considered for a formal agreement.*

*Insmed is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation to participate in the job application or interview process, please contact us by email at* [*TotalRewards@insmed.com*](<mailto:TotalRewards@insmed.com>) *and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.*

*Applications are accepted for 5 calendar days from the date posted or until the position is filled.*

Manager, Customer Service

**Description**

**Who is USP?**

The U.S. Pharmacopeial Convention (USP) is an independent scientific organization that collaborates with the world’s leading health and science experts to develop rigorous quality standards for medicines, dietary supplements, and food ingredients. At USP, we believe that scientific excellence is driven by a commitment to fairness, integrity, and global collaboration. This belief is embedded in our core value of Passion for Quality and is demonstrated through the contributions of more than 1,300 professionals across twenty global locations, working to strengthen the supply of safe, high-quality medicines worldwide.

At USP, we value inclusive scientific collaboration and recognize that attracting diverse expertise strengthens our ability to develop trusted public health standards. We foster an organizational culture that supports equitable access to mentorship, professional development, and leadership opportunities. Our partnerships, standards, and research reflect our belief that ensuring broad participation in scientific leadership results in stronger, more impactful outcomes for global health.

USP is proud to be an equal employment opportunity employer (EEOE) and is committed to ensuring fair, merit-based selection processes that enable the best scientific minds—regardless of background—to contribute to advancing public health solutions worldwide. We provide reasonable accommodations to individuals with disabilities and uphold policies that create an inclusive and collaborative work environment.

**Brief Job Overview**

The Manager, Customer Service provides operational leadership for the India-based Customer Success team within a global, matrixed Customer Success & Operations organization, with primary responsibility for quote-to-order and order-related customer Success activities. The role oversees the day-to-day execution and resolution of customer requests related to quotes, orders, order changes, order status, fulfillment, pricing, and other transactional activities across the customer journey. Working closely with the US-based Senior Manager, Customer Success, the Manager translates global strategy and Success standards into effective local execution, while leading team performance, workforce management, escalations, process adherence, and continuous improvement to drive timely, accurate, and consistent customer outcomes.

**How will YOU create impact here at USP?**

As part of our mission to advance scientific rigor and public health standards, you will play a vital role in increasing global access to high-quality medicines through public standards and related programs. USP prioritizes scientific integrity, regulatory excellence, and evidence-based decision-making to ensure health systems worldwide can rely on strong, tested, and globally relevant quality standards.

Additionally, USP’s People and Culture division, in partnership with the Equity Office, invests in leadership and workforce development to equip all employees with the skills to create high-performing, inclusive teams. This includes training in equitable management practices and tools to promote engaged, collaborative, and results-driven work environments.

The Manager, Customer Service has the following responsibilities:

**Team Leadership & Capability Development**

- Lead, coach, and develop the India Customer Service team, establishing clear expectations, accountability, engagement, and succession readiness.
- Build workforce capability through effective hiring, onboarding, performance management, targeted development, and cross-training that supports business continuity.
- Create an inclusive, customer-focused culture that reinforces quality, integrity, collaboration, sound judgment, and readiness for change.

**Customer Operations & Service Excellence**

- Own the consistent delivery of quote-to-order and order-related customer service outcomes, ensuring customer needs are addressed accurately, promptly, and in accordance with established service standards.
- Provide leadership for complex or high-impact customer issues and escalations, maintaining clear ownership, communication, and follow-through to resolution.
- Use service, quality, productivity, and customer feedback insights to set priorities, manage risk, and improve the customer experience.

**Cross-Functional Partnership & Execution**

- Partner with the Senior Manager, Customer Service to translate global strategy, priorities, and performance expectations into clear plans and measurable outcomes for the India team.
- Build effective partnerships across Finance, Distribution, Trade Compliance, Quality, IT, Sales, Account Management, Product, and other global teams to resolve dependencies and deliver customer and business outcomes.
- Represent Customer Service requirements and customer impact in cross-functional initiatives, system changes, business reviews, and implementation activities.

**Operational Excellence, Compliance & Continuous Improvement**

- Ensure team execution complies with applicable policies, procedures, quality requirements, and controls related to orders, documentation, controlled substances, permits, customs, licensing, and shipments.
- Lead improvements that strengthen service quality, efficiency, data accuracy, productivity, cost effectiveness, process consistency, and organizational readiness.
- Serve as the lead for ISO audits within the India Customer Service department, coordinating audit readiness, compliance documentation, corrective actions, and adherence to established quality management standards.

**Who is USP Looking For?**

The successful candidate will have a demonstrated understanding of our mission, commitment to excellence through inclusive and equitable behaviors and practices, ability to quickly build credibility with stakeholders, along with the following competencies and experience:

**Education & Experience:**

- Bachelor’s degree required in a business, sales or related field.
- Minimum of seven (7) years of experience in customer Success, sales, or related field in a multi-cultural environment, preferably for a global organization
- Minimum of three (3) years of people management experience
- In depth knowledge of customer Success principles and practices
- Previous experience in a customer Success environment required.

**Skills & Competencies:**

- Fluency in English required, and a second language strongly preferred.
- Customer Success focused and ability to provide a high degree of customer Success.
- Must possess ability to handle multiple priorities in a fast-paced environment with a high level for stress tolerance while maintaining composure and enthusiasm.
- Excellent organization, problem analysis, problem solving and decision-making skills, and attention to details required.
- Excellent communication skills (written and oral) and presentation skills are a must.
- Individuals must possess the ability to influence without direct authority.
- Results driven with demonstrated successful outcomes.
- Excellent supervisory skills with a history of building high performing and motivated teams.
- Strong team builder and people leader with the ability and desire to work well with diverse employees and customers in a cooperative and friendly manner.
- Must be able to work independently and in a team environment.
- Must be highly proficient in the use of Microsoft software (word processing, email, spreadsheet, database, and Internet).
- Proficiency in Oracle and CRM systems desired.
- Familiarity with automated order entry systems, Ariba or other EDI processes a plus.
- Good understanding of complaint handling and resolution management.
- Familiarity with imports, exports, customs, and business with other countries strongly preferred.
- Familiarity with the culture(s) in the applicable geography(s) is strongly preferred.
- Candidates must be able to work flexible hours, when needed.

**Supervisory Responsibilities**

Yes

**Benefits**

USP provides the benefits to protect yourself and your family today and tomorrow. From company-paid time off and comprehensive healthcare options to retirement savings, you can have peace of mind that your personal and financial well-being is protected.

Note: USP does not accept unsolicited resumes from 3rd party recruitment agencies and is not responsible for fees from recruiters or other agencies except under specific written agreement with USP.

**Job Category** Customer Service

**Job Type** Full-Time